Ipad 2 unable to update or restore 1671 error

I have an IPAD2 32 GB with 4/5 GB of free space. Have had a very slow keyboard and had done a reset a few days ago with no problem/ Software was up to date as of this morning 8.3. Did a reboot because of the continuing slow and delay issues with the keyboard/ When I went back to turn it on, screen said connect to ITUNEs.  Did so. ITUNEs has the latest update both on a Windows 8 laptop and on a Windows Vista PC.Both show the ID of the IPAD. Efforts to update say there is a corrupt file although it does download and process the file. Anti-Virus in pause protection / At one point got a error 1671 message. Even tried to restore  but got the the same corrupt message/ Appears stuck in a loop. Any suggestions ?

First thing to do is make sure you have the latest version of iTunes on your computer.
This Apple support page will provide more information:
Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

Similar Messages

  • Unable to update or restore new iPad Mini 2.  Get error 3014 on two different Macs.

    Unable to update or restore new iPad Mini 2.  Get error 3014 on two different Macs.  This is a new out of the box iPad Mini 2. Am on a managed network, but have not had this problem previously.

    First thing to do is make sure you have the latest version of iTunes on your computer.
    This Apple support page will provide more information:
    Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

  • TS3694 I have a Ipod touch 4G, and i am unable to update or restore it.

    I have been unable to update or restore my Ipod touch to the 5.1, and 11.1 for my computer. each attempt to update has lead to the error report 3194. I'm not sure what it means or how to fix it. Please someone point me in the right direction to get this fixed.
         P.S. - Don't put me thru the Apple support run around.
                             THANK YOU

    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need ser

  • HT201263 3g hung in recovery mode and Unable to update or restore

    Had new IPHONE 3G 2 days and when finished sitting phone up it locked in recovery mode with itunes app and usb cord, so how do i recover unlocked 3g hung in recovery mode and unable to update or restore.

    If the Device has been modified this will not necessarily work.
    Unable to Update or Restore   http://support.apple.com/kb/HT1808

  • Unable to update or restore iPad, any help?

    I need help to solve this problem. I can't update my iPad through iTunes. For several weeks now I've been trying it but get the same error 3194 or 3014 even after following all the troubleshooting steps. I ran iTunes diagnostics and here is the report
    Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
    Hewlett-Packard HP 620
    iTunes 10.5.2.11
    QuickTime 7.7.1
    FairPlay 1.13.37
    Apple Application Support 2.1.6
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.97
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 00CBB05C02A1C3B8
    Current user is an administrator.
    The current local date and time is 2012-01-09 20:00:27.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:           {B564CD6A-E46D-4FEC-999E-84D3C0A28335}
    Description:                 Microsoft Virtual WiFi Miniport Adapter
    IP Address:                 192.168.86.1
    Subnet Mask:             255.255.255.0
    Default Gateway:       0.0.0.0
    DHCP Enabled:          No
    DHCP Server:            
    Lease Obtained:         Thu Jan 01 00:00:00 1970
    Lease Expires:           Thu Jan 01 00:00:00 1970
    DNS Servers:              192.168.86.1
    Adapter Name:           {6A9E8567-4F62-4657-950F-65F24F6FCBBD}
    Description:                 Realtek RTL8191SE 802.11b/g/n WiFi Adapter
    IP Address:                 192.168.1.9
    Subnet Mask:             255.255.255.0
    Default Gateway:       192.168.1.1
    DHCP Enabled:          Yes
    DHCP Server:             192.168.1.1
    Lease Obtained:         Mon Jan 09 10:49:58 2012
    Lease Expires:           Tue Jan 10 10:49:58 2012
    DNS Servers:              192.168.1.1
    Adapter Name:           {96A150FC-3362-4461-9577-007B851EA201}
    Description:                 Realtek PCIe FE Family Controller
    IP Address:                 0.0.0.0
    Subnet Mask:             0.0.0.0
    Default Gateway:       0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:            
    Lease Obtained:         Thu Jan 01 00:00:00 1970
    Lease Expires:           Thu Jan 01 00:00:00 1970
    DNS Servers:             
    Active Connection:    LAN Connection
    Connected:                  Yes
    Online:                          Yes
    Using Modem:            No
    Using LAN:                  Yes
    Using Proxy:               No
    SSL 3.0 Support:       Enabled
    TLS 1.0 Support:        Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-01-09 19:58:56.
    **** Device Connectivity Tests ****
    iPodService 10.5.2.11 is currently running.
    iTunesHelper 10.5.2.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH9 Family USB Universal Host Controller - 2934.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2935.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2936.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2937.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2938.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2939.  Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A.  Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Connected Device Information:
    Jbenzins iPad, iPad 2 running firmware version 4.3.5
    Serial Number:            DQTG4MK5DFHW
    **** Device Sync Tests ****
    Sync tests completed successfully.
    I don't know what to do again, please helpppppppppppp

    Check out this Apple article -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Errors 3000-3999 (3002, 3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com)  on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an old version of iTunes is installed, an entry in your hosts file redirecting requests to gs.apple.com (see error 1004 above), or because of your Internet proxy settings.  If you are using a proxy, try without using one or with a known-good network.  If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. Error 3194 most likely indicates you do not have the latest version of iTunes installed Update to the latest version of iTunes. 
    From the failed connection attempts in your iTunes diagnostics and the connection related tips in the article, it sounds like you should look at the security software on your computer and the hosts file.

  • Exclamation Point Error Message - Unable to Update or Restore

    I have tried everything to get my mini to work. I keep getting the error icon of the exclamation point & folder. I've gone through all the troubleshooting tips posted for this error message but they don't work. I've "updated" and "restored" my ipod and as soon as I disconnect to go plug it in the wall per the instructions that same error message comes up, then comes up again after the apple logo about 17 seconds after I plug it in.
    I've tried going to disk mode. I've tried everything. Sometimes it will start copying files, but then I get the message "Disk could not be read from or written to". I've gone through the troubleshooting tips for that message (e.g., updated USB settings, disabled spam killer) and it still doesn't work. Maybe I have incompatible files, but how do I know?
    Also, even after updating and restoring it still comes up saying I have version 2.0, which isn't the most current, so the updating isn't working properly. I've been without my iPod for over a month trying to resolve this and it's driving me crazy. Please help!

    sirjames,
    Here is a pretty comprehensive post about the sad iPod icon and folder ! Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
    The Sad iPod icon.

  • IPad will not update or restore to factory settings.

    My iPad Air is stuck in recovery mode. I was using my iPad to watch Netflix when all of a sudden the screen display had lines going through it and then the device shut off. I plugged it in to charge, since it was almost dead and left it for a few hours. When I came back and tried to turn it on, it would not turn on. After a few attempts it did. and seemed to be working fine for about 5 minutes, until I tried to close a few apps, and same thing happened, lines through the display and then turned off. I tried to plug my iPad in to my computer to update it, but it must have malfunctioned while updating because then it went into recovery mode. I tried to restore the iPad to factory settings and I keep getting an error saying it can not update or restore.
    I then brought my iPad in to the Apple store for some technical support. The "technician" was less than helpful and only did what I had done at home: plug into computer and try to update & restore using itunes. Needless to say it did not work. He then told me it must be a hard drive problem and since I was 2 months out of warranty that I could get a replacement iPad for $299 +tax. I asked for the manager and of course "he was busy" and said this was my only option. I asked him how thsi could've happened and he told me he had no way of knowing and didn't know what caused these things to happen.
    I have been an Apple user for 10+ years and have enjoyed every product I have ever bought there. I am extremely disappointed that by me using my iPad normally, never dropping it, never spilling water on it and then their product failing that I have to pay almost $300 to get a replacement. It seems that this problem could not have been avoided, since they don't know what causes these things and that this was Apples fault for selling faulty products. I would have never bought the iPad to begin with had I known I would need to purchase a replacement only 13 months later.
    I am wondering if anyone has gone through something similar and if there are any other options for me.

    Did you put the iPad into Recovery Mode? Follow the steps in this Apple support document:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    It could be an internal hardware failure though, as the Apple technician explained. While not common these things do happen. If that's the case you options are to replace the iPad with an identical model using the Out of Warranty replacement process and paying the $299 fee or purchase a new replacement iPad.

  • IPhone 4s and iPad unable to update to 5.1 on device and through iTunes

    Getting errors when trying to update to 5.1 on iPhone 4s and iPad 1. Iv tried to update through the device and on iTunes and its not working. Both devices are NOT jailbroken. iTunes saying network connection can not be established. And trying through iPad's software update on the device says " Unable to check for update. An error occurred while checking for a software update."  And I clearly have internet connection. So not sure whats happening.

    Ok, so I found that it seems to be a problem for some reason with my DNS Server settings from Charter.  I changed my DNS Servers to Googles 8.8.8.8 and 8.8.4.4 and now its letting me download the updates. I have no clue why this would matter. Never has been a problem before in the past but that is how I got it to work.

  • "Unable to update local resource group" error

    Hello,
    I'm having a problem updating one of my local resource groups in RD Gateway Manager.
    We're on 2008 R2 SP1, and have a gateway in between us and another company. When a user needs to access their computer in the other company, we add the machine to the local group, and the account the AD RAP group, it works fine.
    However, every couple of weeks, it will not allow me to update the local resource group for computers. I receive the error "WMI Failure: Unable to update local resource group" ..and apparently google cannot find another instance of this error happening -
    no results at all - very odd. So the normal fix is to just recreate the RAP.xml file, then add the machines in again, but this is not a good enough fix long term, plus it misses the machines that are switch off when i recreate.
    Also - this will be logged in eventvwr TerminalServices-Gateway  
    "The resource group "MY GROUP NAME" could not be updated. The following error occurred: "23106". To resolve this issue, ensure that you have configured resource group settings correctly and set the correct value and permissions for the RAP.xml file and the
    RAPStore registry key."
    Google also cannot find anything for that error, OR that 23106 error code - I cannot get results no matter what I do. It cannot be permissions as I've checked them, and it works for a bit. I've ran the WMI diagnostics, and they're fine, no different to any
    other server in the environment. 
    I've also checked these forums and there is nothing on there. Does anyone know the relevance of that error code, or where I can check it out?
    Cheers,
    Jon

    I can confirm ..MPIN..'s solution fixes it.
    I had the exact same problem; I'd recently added a new server, and stopped the old server before decomissioning.  Adding the new serer to the TS RAP policy server didn't work and generated the OP's error.
    I removed the old server name (which was not pingable) and the group COULD be updated.
    Really crappy error handling - this is a defect and should be fixed.  A proper error would say "Not all machines in this group are valid, please remove the invalid entries" OR simply allow 'ok' without double checking (after all, the names are checked
    when adding).
    So often we accept shoddy software by proposing work arounds as 'the fix'.  The actual fix is to fix the software to be more descriptive and/or handle errors more gracefully.
    == John ==

  • HT201263 i try to update nothing work and i fellow the step iOS: Unable to update or restore but still same things showing connect ypur phone to itune

    i cannot update and restore my iphone its kept saying an error what are the solutions to fix that....Please help me!!!

    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • Ios unable to update or restore on iphone4

    My iphone 4 was updating ios 6 but error occured and alerted me to restore my phone. Now Itunes wont sync. Requesting help trouble shooting this error.

    i downloaded the latest ios update 6.14 and connected my iphone to the laptop to update it,but it told me to restore it so i click on restore then after sometime it said that it cannot restore my phone and now i have a blank screen
    what to do to get it going please?

  • Unable to Update or Restore 5th Gen Ipod

    I just bought a new ipod and have been unable to transfer music from my g5 to the ipod.
    From itunes, under my ipod, it shows the playlists and all of the songs in the playlists are greyed out. It shows the capacity that the songs are on my ipod, but I can not see/play them on the ipod.
    I followed the 5 R's, and am unable to do Restore.
    From the itunes summary screen, the Update and Restore buttons are both greyed out, and it says only Macintosh-formatted ipods can be updated.
    From the Ipod > Settings > About > Format - The format shows as Windows, and I am unable to switch to mac.
    I have the latest versions of Tiger and itunes.
    Thanks

    try opening Disk Utility (with your iPod plugged in) and repair disk permissions on both the iPod and your main hard drive.

  • Unable to update or restore Ipod due to firmware not found?

    Can anyone help me? I've had my Video Ipod for about a year and a half and have never had trouble with it until now. I can't update it to the lastest software as a message comes up Unable to update software due to firmware not being found. I tried to resort to restoring it to the original factory settings but I ran into a message that said Unable to restore ipod due to firmware not found. Has anyone else had this problem? Help!!!

    For step-by-step instructions, go here:
    http://docs.info.apple.com/article.html?artnum=304309

  • Unable to update or restore Ipod, never once put songs on it

    I am unable to format the Ipod. I couldn't update or restore it. All I get when I plug it into the usb is a message saying that it found a usb mass sorage device. I have Ipod updater 2005-09-06 and it does not recognize the Ipod. I have Itunes 5 and it does not recognize it either. What should I do?

    Welcome to Apple Discussions.
    Did you charge your iPod first?
    When you run the iPod software updater, did you run it first or did you plug in the iPod first? You should run the updater first and then plug in the iPod as instructed.

  • TS3694 unable to update my iphone 5 error 3004

    I am unable to update my iphone 5 to the latest IOS 7 version. I get an message which says "Unable to update your Iphone for unkown reason, error 3004 ", please help. Thanks

    OK, here is a link for troubleshooting when you can't back up your device in iTunes. This is an article for a Mac, but there is a link within it for the same exercise for Windows:
    http://support.apple.com/kb/ts2529
    Cheers,
    GB

Maybe you are looking for