IPad 2 Warranty Repair - Changing Shipping Option

I recently initiated a repair for my iPad 2 and I thought the "UPS drop-off" option would allow me to print a shipping label here at my home but apparently that's not the case. The problem is that I don't live near a UPS drop-off store. Is there anyway I can change the repair option to have Apple send me the box and label combo in the mail? ....Or do I have to wait 10 business days for the repair request to expire and open a new one? I work and sleep during the day so I also can't really call Apple support to sort this out unless that's a last resort. Thanks for the help though I appreciate it!

First, I think you should go back to Best Buy and argue your point and go as high as you can to deal with upper level management because you think you were duped into buying it there because of the one time fix. Also, take up your issue at an Apple store, again, only dealing with management. If neither works and you have to pay, consider this.
If you repair your ipad through Apple it can cost as much as $299.00. Gazelle.com will give you $60.00 cash for it and they pay shipping. Prices can go down, so if you decide to do it, act fast. Not all online trade-in companies take broken ipads. Google it and see if other companies will take in and/or pay you more.
Then consider the Apple online refurb store. A refurbished ipad 2 16gb is $319.00 - then subtract the $60.00 from Gazelle and you'll pay $259.00, probably less than Apple's charge to fix it. A 32gb is $399 minus the $60.00 from Gazelle and you'll pay $339.00, etc.
A refurbished ipad 4 retina 16gb is $379.00 - $80.00 more than a fix minus the $60.00 you'll get if you sell it as is. So for the cost of the repair and trade-in for $60.00, you can get an ipad 4 retina 16gb for $319.00. A 32gb is $449.00. If you subtract the cost of a $299.00 repair, the additional cost to you becomes $150.00 Subtract the $60.00 from your trade-in, and you'll pay an additional $90.00 for a retina 32gb.
Refurbished ipads come with new front and back covers, a brand new battery, and a full one year warranty. They come in the white box with the cable. Shipping is free. iPads come adn go on the site, so when you see what you want, you should buy it then. We have 2 refurbed ipads and they have been great.
Hope this helps.

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Out-of-Warranty Repair Shipping

Hi all,
A friend of mine has recently sent away an iPad for an out-of-warranty repair, though in the process neither Apple or Australia Post have a record of the whereabouts of the iPad. I would just like to establish who is reponsible for the whereabouts of the product once it has been surrendered to Australia Post, especially given it was prepaid post item (Apple pays, though is paid through their online system) and there was no option to include extra cover.
Thanks in advance for your responses.

Living in the US and not knowing Australian law, I would guess the responsibility is the Post, unless they delivered the item to Apple and they lost it. In the US the USPS is responsible until delivery takes place. But there is always the caveate to insure and register the item so the sender has records of its shipping...not sure if you have that capability in Aus.

Shipping Options Lock iPad web browser

I am not sure how many of you have noticed it but when you have shipping options in your Shopping cart, after you slect one, you receive a confirmation box where you have to click on OK. Whan this box appears on iPad (I tested on iPad3 with the latest OS) you can never get past it. You actually have to restert the iPad. I tried every other possible angele and it didn't work. I am not sure if my exact settings are causing it to act this way or not. I have Free shipping in US only as the only shipping option. You can see this and test it on your iPad at http://boyzonemagazine.businesscatalyst.com
A solution to this is to use the script that Mario posted for automatic selection of the Shipping options. For some reason, when triggered by this script, the dialoque box does not get stuck. Just add this to the end of the Shoppinc Cart page:
<script type="text/javascript">
var shippingOptions = document.getElementById('ShippingOptions');
if (shippingOptions) {
   shippingOptions.selectedIndex = 1;
   shippingOptions.onchange();
</script>

Look at your code, it's a loop:
<script type="text/javascript">
var shippingOptions = document.getElementById('ShippingOptions');
if (shippingOptions) {
   shippingOptions.selectedIndex = 1;
   shippingOptions.onchange();
</script>
Although most browsers I've come across wont fire the onchange event unless you manually change the selection, I can't say what IOS would do, but it seems it fires the onchange event on any change. Remove the shippingOptions.onchange(); from your code and see if still hangs, if it doesn't you know the issue and you just have to refactor your code.

Please help! apple Russia fails in warranty repairs due to the lack of IMEI numbers IPAD in the invoice. Where to go?

Please help! apple Russia fails in warranty repairs due to the lack of IMEI numbers IPAD in the invoice. Where to go?

Call Apple and they will send you a box to ship it in for service. Should take less than a week to get it back. Mine was picked up on a monday, and I got ti back on a thursday.
-Bmer
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I changed my ipad in warranty: the new one has a big problem!!

I sent my ipad in warranty two weeks ago because of a problem with Home button.
The new one has a bigger problem: the battery has a duration of maybe 1 hour!! I mean: i charge it, then i unlock it in order to run Safari. When i start the app, the buttery goes from 100% to maybe 93%.
Other example: this morning it had 13% of battery. Just unlocking it, and using it to read some mails, the buttery went after 10 minutes to 3%!!!!!! it is absolutely unacceptable!!
I tried so to go to the website of Apple, to order another changing of the iPad, but finally it gave me the error: Sorry, but you can't do this transition at the moment. Try again later o use the assistance centre. This since two days ago. How to solve it?
I even tried to call the assistance centre but it said that all operators were busy, so i had to call later. and i did: every time the same...

Using the battery level meter in this manner is comparable to using your car's fuel gauge to calculate miles per gallon. The only thing that matters is the total amount of operating time from full charge to auto-shutdown (ignore any low level alerts that may appear).
An irony is that doing a test (per the above procedure) to determine the total operating time is also the exact procedure necessary to calibrate the battery level meter.
I'm not claiming that you do not have a problem. I am stating, however, that we don't yet know whether or not a battery problem exists.

Change shipping condition from required to optional

Dear friends
I want to change some fields in customer master how to do it
Example change shipping condition from required to optional how do I do it
Ahmed

Dear Jyothi.
Pleas find the path and do as per instruction in Define Account Groups with Screen Layout (Customers) chose your account group and do seting as per your requirement ok it will give option gernal data and some other data so do it
It you have any problem let me know ok
Path
SPRO u2013 financial accounting new u2013 account receivable and account payable u2013customer account -master data - Preparations for Creating Customer Master Data- Define Account Groups with Screen Layout (Customers)
Regards
Ahmed

When i try to sync photos from iPhoto to my iPad using iTunes, the "Selected Folders" option is greyed out with only the "All Folders" option available, how do i change this?

When i try to sync photos from iPhoto to my iPad using iTunes, the "Selected Folders" option is greyed out with only the "All Folders" option available, how do i change this?

I add the keyword 'sync' to any photos I want added to the iPhone/iPad.
Then, during the regular process of syncing the iPhone/iPad with my computer (mac), the photos with that keyword would be copied onto the iPhone, iPad.
I've been doing it this way ever since I was shown how to; ie after I got my iPhone 2 years ago. And every time the process worked - until the last few weeks. Suddenly it doesn't do it any more.
I believe I have upgraded software (either iTunes or iPhoto or both) during this period. I try to keep my software updated but have noticed previously that the new version often is disappointing.
I've not tended to use Smart albums much.
MM

HT1051 I want to change my shipping location from Canada to Japan. I do not see the "edit shipping" option on my screen. How do I change shipping locations?

I want to change my shipping location from Canada to Japan. I do not see the "edit shipping" option on my screen. How do I change shipping locations?

Be aware that you can only ship to Japan if you order the book with a credit card with a Japanese billing address.
OT

My ipad doesn't give me the option to change my apple id...I have lost everything and it still insists that my id is my old id.

My ipad doesn't give me the option to change my apple id...I have lost everything and it still insists that my id is my old id. What can I do?

Unfortunately, the G4 will only recognize a WEP password, as you have found out. WPA will not work.

What do I need to do when sending my iPad in for warranty repair?

What do I need to do when sending my iPad in for warranty repair? I live too far away from an apple store so they told me to send it in using UPS but that's about all they told me. I have looked on the website but have found no additional information. What all do I need to do besides backing it up and what all do I need to send? Thanks in advance.

What to do when you return or send your iPhone, iPad, or iPod touch in for service
http://support.apple.com/kb/ht1438
7 Things to do before sending your iPhone or iPad for Repair
http://www.laptop-repair-manchester.co.uk/blog/7-things-to-do-before-sending-you r-iphone-or-ipad-for-repair/
 Cheers, Tom

Shipping to Guam for Warranty Repair

Hi there,
I bought a laptop for my son for Christmas 2013, an HP 2000 Notebook PC, and the hard drive failed and does not start up. I am trying to get it sent for warranty repair through their support chat and apparently, they won't receive or mail to Guam because their system does not accept Guam zip code. Is anyone else having this issue?
Mers

No they do not. Sometimes the independent stores have loaners but maybe you have friends or family with a backup Vzw phone? Could add a line and return in wfg period but restocking fee and time used.

Ipad with Retina Display - Cracked Screen options

I have the following Ipad:
Ipad with Retina Display, 64GB, Wi-Fi, Apple A6X Dual-Core Processor. It was purchased about 6 months ago from John Lewis with 2 year warranty.
It fell about 2 feet in its case and the screen cracked anyway - frustrating and expensive accident.
Accidental is not covered under any warranty - I understand and realise that. My question is this:
Can I get it replaced for about half the price of the original cost using the Apple 'Out of Warranty' Repair option I have seen mentioned here? Even if I bought it via John Lewis? If so how much is this model to repair (and yes I know this means replace in reality) ? Can I just turn up in my local Apple Store tomorrow and ask for this option? Or do I have to book an appointment? Or can I do it through Apple Live Chat/support? Which would be quickest option? I am going on holiday on Friday first thing and would like to get replacement ASAP to take with me.
Many Thanks for any answers.

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.

Can an iPad screen be repaired

Can an iPad screen be repaired?

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to iCloud pops- up constantly. My iCloud account is registered with an old email and password. I do not remember the

I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to ICloud pops- up constantly. My ICloud account is registered with an old email address and password. I do not remember the password to my ICloud account, and ID address that my ICloud account is registered under is an old email adress which is deleted right now (the old mail account is deleted). I don’t have a rescue email adress and I don’t know the answers to the security questions, so I have no way of changing the ICloud password. A message asking me to sign in to ICloud pops up constantly, but I always just hit cancel. However, now I am unable to access Find My IPad. How do I get my ICloud account changed and registered to be under my current Apple ID (email) and password? It is possible to set the device as New Ipad?

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

I lost my iPad and need to change my apple ID.

Hi Everyone
Please help before I hit my new mac with a sledge hammer!!
I recently lost my ipad and need to change my apple ID. When I go to the ID page it gives me the option of changing any of my details except my ID which does not have an edit button next to it. How can I change the ID itself and would I lose access to my existing apps if I did change it? I have spent hours signing out of every feature on both my mac and iphone but how can i do this from my now lost ipad and would it make any difference if i could? I am very confused and frustrated with all the apple jargon on the help pages and support communities. Please can somebody help by talking english to me??

Why do you want to change the ID? If it's because you've lost your iPad just change the password so that the person now in posession of it can't get into your iCloud account.
If you really want to change the address which forms the ID you can do this at http://appleid.apple.com provided that it isn't an @icloud.com, @me.com or @mac.com address - if it's one of those that would explain why you don't have an 'edit' button and you can't change it.
It you were able to change the ID that won't affect your access to apps since the account itself remains the same, though of course the login has to be changed on every device signed into iCloud or iTunes.
If you are going to change either the ID or the password you must turn of 'Find My iPhone' on any device it is enabled on or you will find yourself in difficulties.

IPad 2 Warranty Repair - Changing Shipping Option

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