IPad 2 went to update ios8 now stuck in plug into itunes screen I have no computer.
how do I fix this without a computer.
I absolutely agree on that point - it's part of the reason I keep my iPad/iPhone kind of filled up - then they can't automatically download iOS updates on me
Hopefully the folks at the store are able to get you fixed up fairly quickly.
~Lyssa
Similar Messages
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Phone stuck at "Plug Into iTunes screen" but it is not frozen.
I'm using windows 8.1. My iTunes can successfully sync and detect my ipad air but after updating my ipod touch 4th gen this afternoon, it is stuck at the "Plug into iTunes" screen you have when you first get such a device. When I plug it into my computer, the "USB Plug-in" sound is heard and the Apple Mobile Device Driver detects it in Device manager, but the Ipod does not appear in My Computer or iTunes and remains stuck on the "Plug into to iTunes" screen
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
Next try on another computer -
IPhone is stuck on plug into iTunes screen
I plugged in my phone to iTunes last night so that I could update it over night, but when I got up this morning it was on the plug into itunes screen. My phone has been stuck of the plug iTunes screen for a couple hours now. I tried turning it off and back on again, but every time i do that it returns back to the "plug into itunes" screen. I have tried plugging it into iTunes atleast 10 times, and nothing happens on itunes. It doesn't show that there is a device being connected. I don't want to lose all my data because I haven't backed it up yet... If any has any way of fixing this please let me know, I really need it to work. Thanks.
OK so I went to the Apple store and he managed to restart my iPhone by putting it into "recovery mode". I just Googled how to do this as I wasn't there when he did it..
Disconnect the USB cable from your iPhone, but leave the other side connected to your Mac or PC
Launch iTunes
Press and hold down the Home and Sleep/Power button on the top of the iPhone to turn off the iPhone
Press and continue to hold the Home Button while you reconnect the USB cable to your iPhone, this will cause the iPhone to turn on
Continue to hold the Home button until an alert message in iTunes informing you that an iPhone in recovery mode has been detected, like the screenshot below:
Your iPhone is now in recovery mode. If you have not launched iTunes, you will see the familiar screen of the USB cable pointing at the iTunes logo signaling to connect the iPhone to iTunes to start recovery.
Once you’re in recovery mode, you can either restore the iPhone or adjust the firmware as necessary.
After restoring or upgrading firmware, your iPhone will automatically reboot and exit recovery mode on it’s own.
It seems you will also need a wifi connection to complete the recovery mode.
TIP: If you have backed up your iPhone, click the "restore from iTunes back up" (last option) so when you plug it back in, it will restore from your back up instead of restoreing it to the original factory setttings.
NOTE: The above was really hard for me to get working so good luck! I tried a number of times and didn't get any message in iTunes but got my iPhone into what i assume is the "recovery mode". I'm still trying to get access a wi-fi connection to see if this will work but I will post another update once I can give it a go!
Good Luck! And let me know if anyone successful! -
Iphone is stuck on "Plug into ITunes screen" - I need help
The battery on my iphone died. When I recharged it the phone became stuck on the "Plug into ITunes screen" - like when first activating the IPhone. When I plug the phone into ITunes nothing happens.
Can anyone give me any suggestions or tips on how to fix this?You're responding to a post more than 2 years old. Your phone is in recovery mode. Follow these instructions:
Use iTunes to restore your iOS device to factory settings
If you can't update or restore your iPhone, iPad, or iPod touch -
Stuck on -Plug into iTunes- Screen
Hello fellow iPhone users, I need help.
When I tried to update the phone (5c), it got stuck on the -plug into iTunes- screen. The iTunes also stopped recognizing the phone.
I have tried:
1. turning it off
2. putting it on DFU mode
3. putting it on recovery mode
4. reconnecting iPhone to iTunes with different USB ports/cables.
After doing all of these things, iPhone is still unrecognized on the iTunes (yes it is updated), and the phone remains on the same screen. Any help is appreciated. Thank you.Hello Guo hui Gan,
The following articles provide some additional troubleshooting steps that can help get your iPhone to reappear in iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Cheers,
Allen -
Iphone 3GS 32gb stuck on plug into itunes screen after trying to update OS
I installed itunes on my new computer. When I plugged in my iphone to sync, itunes identified my phone and offered an OS update. I followed the steps to update and began the process, shortly after there was an error message and now I my phone is paralyzed with the "plug into itunes image". I tried re-plugging the phone into itunes but it will no longer show up. Any ideas?
I had the same problem after updating...I thought that was my phone's problem, so I restored it...unfortunately, i had forgotton my password...I need that password to restore my iphone back up.
Any idea how to recover this password.... Thanks much -
I tried updating my 16gb, iPad 3 to iOS 7.0.2., stuck on "Plug into iTunes Screen"
Last night I tried to update my Ipad 3 to iOS 7.0.2. It took a while to download the file, and once it began to install, after about 99% of the install was done, it closed out and gave me an "Unknown error", stating the download couldn't be finished.
Now the iPad is stuck on the iTunes logo, with the words "iTunes" and a USB cable under it. I tried troubleshooting this on my own, and all I could find was a discussion on this website from ten days ago. The troubleshoot is here: (https://discussions.apple.com/message/23026733#23026733).
The OP has the same exact problem as me, and the guy who responded said to do a hard reset and slide to power down. OP has the same problem, when I hard reset it shows the Apple logo, and then goes straight back to the Connect to iTunes screen. I'd love to just delete all of the data on it to restart from scratch (only if I really need to), but I can't even get past step 2. My iTunes wont recognize the iPad, but when I plug it into my computer I hear a sound, meaning it recognizes it as being plugged in. It does the same noise for my Samsung GS3, or even just USB Flash Drives.
I have no idea what to do, I've been trying everything but I'm completely lost.
And yes, I have iTunes 11.1.I am in the same predicament...any resolve? Other than possibly taking it into the shop?
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IPhone stuck on plug into iTunes screen
I pugged my iPhone in to iTunes on my computer the other day and it worked fine until an unknown error popped up mid update so I pressed cancel and unplugged my iPhone but on my iPhone it just told me to plug my phone into iTunes but every time I plug it in, my phone nor computer read it as plugged in. My phone is now stuck on the screen that tells me to plug it into iTunes. I can turn it on and off and reset it but it is still stuck on the screen. I have checked the plug with other phones and it is fully functional. iTunes is also updated to the newest software on the computer.
Hello Sweebs44
If you are unable to get your iPhone recognized in iTunes, then check out the articles below to go through and troubleshoot the issue. You may nned to put your iPhone into recovery mode or check the drivers or security software on your computer.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G. -
My iphone 3g is stuck on plug into itunes screen
It did this after I tried updating my phone. I have tried different USB cables. I have uninstalled and reinstalled itunes. I have did the software interference thing. Help!!!!!!!!!!!!!!
OK so I went to the Apple store and he managed to restart my iPhone by putting it into "recovery mode". I just Googled how to do this as I wasn't there when he did it..
Disconnect the USB cable from your iPhone, but leave the other side connected to your Mac or PC
Launch iTunes
Press and hold down the Home and Sleep/Power button on the top of the iPhone to turn off the iPhone
Press and continue to hold the Home Button while you reconnect the USB cable to your iPhone, this will cause the iPhone to turn on
Continue to hold the Home button until an alert message in iTunes informing you that an iPhone in recovery mode has been detected, like the screenshot below:
Your iPhone is now in recovery mode. If you have not launched iTunes, you will see the familiar screen of the USB cable pointing at the iTunes logo signaling to connect the iPhone to iTunes to start recovery.
Once you’re in recovery mode, you can either restore the iPhone or adjust the firmware as necessary.
After restoring or upgrading firmware, your iPhone will automatically reboot and exit recovery mode on it’s own.
It seems you will also need a wifi connection to complete the recovery mode.
TIP: If you have backed up your iPhone, click the "restore from iTunes back up" (last option) so when you plug it back in, it will restore from your back up instead of restoreing it to the original factory setttings.
NOTE: The above was really hard for me to get working so good luck! I tried a number of times and didn't get any message in iTunes but got my iPhone into what i assume is the "recovery mode". I'm still trying to get access a wi-fi connection to see if this will work but I will post another update once I can give it a go!
Good Luck! And let me know if anyone successful! -
Iphone 3gs stuck on plug into itunes screen after trying to restore get error 1015
i have a iphone 3gs 8gb that was jb and unlocked by the previous now the phone froze and its stuck and i tried the hard reset and now its stuck on the connect to itunes screen how can i fix it?
Manny,
You will need to get help for your problem on another forum. By jailbreaking your phone, you've voided your warranty and eliminated the ability to get help from Apple or from any of Apple's forums, including this one.
Terms of Use of this forum prohibit the discussion of jailbroken phones. You will need to search elsewhere for assistance; know that there is a strong liklihood that you will never get your phone working again. Hope the jb was worth it.
Good luck.
GDG -
HT201363 my ipad went on update and now asking for passcode which i don't know
my ipad went on update and now asking for passcode whcih i don't know what should i do now to start operating
Hey sunny1008,
Thanks for the question. The following article provides some solutions if you are having issues with passcode lock:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M. -
My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,
A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete. -
Tried to upgrade my iPhone 4 to 5.1 and now it is stuck in "plug into itunes mode" but will not recover when I plug it in. It is coming up as "unkown error (1)". Is there anything I can do?
Also, is there any way to recover pictures I have not yet backed up? They should be on iTunes, but do not show up when I plug the phone in or otherwise.
Is there any hope in saving this phone or is my best bet contacting Verizon or Apple to overnight me a new one?From iPhoneWiki:
Try changing the USB port (the back one of chassis is better) and restart computer.
The installed version of iTunes may also be too old. Update iTunes.
Also put your iPhone in DFU mode when doing the above and restore. It's a software error. -
tried to do an ios update the ipad mini is now asking to plug into itunes, have now seperate computer to do this can not get any other screen to come up on ipad can the ipad be reset or how do I fix this
If it's showing the connect to iTunes screen then it sounds like it's gone into recovery mode and will need to be connected to a computer's iTunes in order to be reset. Does neither she nor you have a computer, and if she hasn't has she been backing up to the cloud instead ?
Depending upon what country that you are in, and whether content is still in the store, she might be able to re-download some/all of her downloads via the Purchased tabs in the App Store and iTunes store apps -
Tried updating my software. Now the screen is stuck on plug into iTunes icon. I don't have a computer I can use. Is there anyway to get around this and fix phone?
No chance.
If the "plug into iTunes"-Logo appears, you have to do so.
Sorry.
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