Ipad 2 will not update or backup?

Ever since I have had my Ipad 2, which is about 2 months ago I have never been able to back it up. I now also have the option to upgrade it to version 4.3.5 and that will not work because the back up won't work. I get the following error message.
Itunes could not back up the iPad because the back up was corrupt or not compatible with the iPad.
There are no old back up files for me to delete. I have tried turning off all the Anti Virus software and Firewalls.
The only thing that has worked is all my apps seem to have synced to my Itunes okay.
I have the latest version of Itunes and I am using a windows 7 PC.
Any help would be most appreciated
Thanks in advance!

You could try this suggestion (assuming that the problem is due to a permissions issue):
1. Navigate to the C:\Users\USERNAME\AppData\Roaming\Apple Computer\MobileSync
2. Right click the "Backup" folder and select "properties".
3. Select the Security tab
4. Click the edit button and highlight "Everyone"
5. Check the "Full control" checkbox and hit "Apply" and then "OK"
6. Click "OK" again
If this doesn't work then iTunes may not be correctly installed on your computer. Try removing all Apple software from your computer and re-installing iTunes.

Similar Messages

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