Ipad 3 dead pixels

Well i bought the ipad 3 right when it came out and i did not notice the dead pixels until i had changed my backround on it the other backround was hiding them. i have a couple of the dead pixels. i have had the ipad for about 4 months and i bought it at best buy. can i get it replaced for a new one? if so do i go back to best buy with my recipt or do i go to the apple store with my best buy recipt or something. what do i do please help someone

Take it to an Apple Store is your best bet.

Similar Messages

  • If you want to check for dead pixels

    I thought it would be nice this link if you want to check if your ipad has dead pixels or not.
    Mine does NOT have dead pixels
    http://www.theipadguide.com/content/ipad-dead-pixel-test-how/7171269
    Regards,
    David

    Hi charlesl64851396,
    I am sorry for the inconvenience caused.
    I would require few details from you in order to diagnose this issue correctly :-
    1) Version of Acrobat currently installed on your computer.
    2) Was it a standard or custom installation?
    3) Operating system installed on your computer.
    4) Default browser.
    5) And, also share the screenshot of the Error page.
    Regards,
    Aadesh

  • I have the same case with you an iPad Air in dead pixel or speckle silver dust on screen.  It is been 3 months I bought in Avant Abenson in Greenbelt Makati Philippines. Today I decided to change my screen protector film but the speckle dust on the screen

    Speckles dust on the screen and it cannot be removed today when I decided to change the screen protector film and noticed is not my fault it is a factory defect on screen it is either dead pixel or speckle dust on screen they are so many said and experience I have read.  So I need the replacement a new one for that dismayed screen on my iPad Air. I bought this 3 months ago in Avant Abenson at Greenbelt Makati Philippines.  I need the replacement for tomorrow I will go to the store I bought.  I love apple products but they need to replace and make go round to improve some defects and cannot be more escalate with this issue of the many of patronizing your products.  It is sometimes irritating to the eyes and seen dirt on the screen.  Thank you apple customer service to bringing up my complaints and a replacement for tomorrow's to inform the store I bought and advise them here in the Philippines to facilitate in regards to this matter. 

    I wanted to buy an ipad air to replace my ipad 2 but the one I wanted was (luckily) sold out.
    Yesterday I tested the air from a collegue and I noticed the screen was SUBSTANTIALLY less sensitive than the screen of my ipad 2 when using my stylus.
    I use Stylus R US especially for I annotate and with the air this did not work well at all... Half of the time there was no contact registered so underying certain parts of the text was a disaster...
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    On the Ipad 4 also retina all goes *** smooth as on my ipad 2...
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  • Dead pixel in my iPad

    I was grievously disappointed to discover a dead pixel near the center of the screen in my iPad yesterday just before leaving to the U.S. from Japan.
    Almost everything I have ever gotten from Apple has had a defect like this and I've had to fight fight fight to get it fixed each time.
    But... I decided to see if I could get it replaced while here in the U.S.
    So I made an appointment at the Genius Bar at the Apple Store at the Chestnut Hill Mall here in Boston and brought the iPad over at 2 pm.
    The guy at the Bar was nice, saw the broken pixel and immediately said he'd swap it for a new one for me! So I was very pleasantly surprised and glad about that.
    Then the new swapped one ALSO had a broken pixel - almost in the exact same area!!!
    So he sort of sighed, but did a 2nd swap out for a 3rd iPad. This time we looked and looked (while impatient people were backed up to get help) and couldn't find a single broken pixel.
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    doug

    Yes, extraordinary bad luck.
    While I haven't had problems with my desktop Macs (iMacs) or my iPhone 3G, every other mobile/portable device I ever bought from Apple, going back 20 years, has had something go wrong with it, usually from the start, often multiple times. Examples:
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    - iBook: the wireless card (then an option) was set improperly and wasn't working. Needed to be sent back for repair.
    - PowerBook G4: broken pixels needing replacement from the start, keyboard problems requiring top case and kb replacement. Also, that model had a really poorly designed cover that never closed properly (the famous wiggling cover problem.)
    - MacBook Pro: Failure 2 times in 3 years of my trackpad requiring replacement; broken pixels requiring replacement; hard disk failure requiring replacement. Two replacements of mother board! The last one 2 months after my AppleCare warranty ran out, but Apple fixed it anyway. Keyboard needing replacement. I'm using it right now on my trip to the U.S. and it's still working after almost 4 years, but it definitely has taken advantage of the AppleCare warranty multiple times. And I'm not a rough user - I almost never take it off my desk, except on travel.
    - iPod nano: Don't even get me started on that one. The screen was tilted (big discussion thread here) - they sent me 3 replacements, one worse than the other. I finally had to go to the Japan consumer affairs agency to force Apple to give me a refund. Which they finally did, with an apology and a gift certificate to use at the online store.
    - iPad: broken pixel needing replacement, followed by a 2nd iPad with another broken pixel needing immediate replacement.
    This is just what I can remember off the top of my head.
    Unless I am unusually unlucky, my own sampling over the years tells me that while Apple support is great and they take care of the problems after the fact, they definitely have quality issues coming out of the factory to begin with.
    I always have to "mentally prepare myself" before buying an Apple product because I know I am very likely going to have to invest a certain amount of time in dealing with Apple support and getting things fixed afterwards. Eventually it turns out ok each time, but just knowing I will have to deal with it is stressful.
    doug

  • Never opened iPad with dead pixels

    I got a iPad 3 the day it came out from best buy. I wasn't unboxed for about a month after being purchased and when I turned it on, there were more than 3 dead pixels. Also one of the led backlights are blue when they should be white.  Is this a manufacturing issue?  Can I go to the genius bar and get a free replacement even though I never bought a warranty and purchased it outside of Canada? Please reply. I need help.

    Is this a manufacturing issue? Maybe.Can I go to the genius bar
    Yes.
    and get a free replacement
    If it is determined to be a warranty issue, yes.

  • IPad 2, 64MB 3G w/ Dead Pixel

    I stood in line for over 4 hours today for my iPad 2 (64MB, 3G, AT&T) and after I boot up it up the first thing right in the dead center of the screen -- a dead pixel.
    FML.
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    Message was edited by: Rilely

    Anyone who says a genius may be able to fix a dead pixel is an idiot. A dead pixel can't be fixed, without replacing the LCD. A stuck pixel is possible, but I've never, not once seen a pixel be fixed.
    That being said- I spotted a tiny black spot on mine. Not sure if it is dust under the screen or a dead pixel- either way my eye seems to jump to it when the area is blank.
    Apparently the stores get a bunch of models in that aren't available for sale, but for situations like this. They can swap out no problem. If you want a retail swap- you've gotta wait for a model like yours to come in- which for me may mean a while since I have a job and can't get to the mall at 8am and wait in a line every day for their newest shipment.

  • I have a dead pixel in my screen of my iPad 2 what should I do? The device is 5 days old.

    Please help me I bought the iPad 2, 5 days ago and when it has a dead pixel and it is more intense when it warms up a bit what should I do?????

    teopsihidis wrote:
    Should I ask for a replacement???
    You can always ask for a replacement, but this does not mean that you'll actually get one.
    Also, there is no guarantee that your new iPad will be free of faulty pixels.
    Any display, no matter from which manufacturer, can have or develop faulty pixels.

  • Dead Pixel on my Brand New iPad Air

    Just unwrapped my new iPad Air and immediately saw a straight line of dead pixels across the screen. How dissapointing and annoying.  What should I do? Bought it online on Nov 4th thorugh Apple Store Singapore.  Please help.

    These things happen, even to Apple. Contact Apple Support for a replacement. http://support.apple.com/kb/HE57

  • Dead pixel on my new ipad 4

    Hi, I have brought ipad 4th generation on December and after a month I started to noticed a dead pixel on left bottom side of the screen. Quite distracted by it :(. Help?

    You are still well within your one year warranty, so take it in and ask about it.  If it is a single pixel, they may still replace it depending on just where on the screen the pixel is.
    If it is really clearly noticeable, odds are it is actually not one pixel, but several in a cluster, making a replacement even more likely.  Note too that a truly "dead" pixel would be a black area.  If the pixel(s) are stuck on white, red, green or blue, they are stuck pixels, not really dead (as they do light up).  Sometimes, you can get lucky and just sort-of massage the screen around the stuck pixels with slightly harder then normal touch pressure and they may return to normal (however, that fix, even when it works which is rarer these days with thick rigid glass displays, often is only temporary and they get stuck again later).
    Take it in to Apple and show them, let them tell you what they can do for you.

  • Dead pixel on my new iPad Air

    I bought a new iPad air today and I use about 20minutes I found a very dead pixel on the right bottom screen. How disappoint that I saw this thing on my screen

    Take it back to the place of purchase or to the Apple Store for a replacement. You have a 14 day return policy (return for refund) in the USA (at least). Take advantage of that policy to get one with a screen that you are happy with.

  • Dead pixel in iPad display...

    I have an iPad since a few weeks and noticed that my iPad wifi has a dead pixel... Can i get a new iPad? I live in The Netherlands. What to do..?
    Message was edited by: Bas Boerman

    Welcome to the discussions. The iPad goes on sale in the Netherlands on Friday, July 23 — so you may want to wait until then to call AppleCare on (31) 0900 7777 703.
    http://www.apple.com/nl/support
    Meanwhile, here's Apple's official position:
    _About LCD display pixel anomalies_
    ...from this recent thread:
    _Apple policy on stuck pixels on iPad?_
    Here's Apple's Limited Warranty for iPad:
    http://www.apple.com/legal/warranty/ipadwarranty.html
    And: "Apple may restrict service to the original country of purchase." ...From here:
    http://www.apple.com/support/ipad/service/faq/#repair3

  • How to fix stuck/dead pixel on my iPad 2

    I just got an iPad 2 and I found out that there is a stuck/dead pixel on the screen. I thought that I could ignore it at the beginning but it just gets too annoying and it grabs my eye when doing anything. So I need to fix it. But first I need to know is it dead or stuck.
    On some colors it appeared in two different colors, it changes each time I look at it from different position.
    So on white : blue and red
    On black : it does not appear
    On purple : red and blue
    On red : blue and red (so it does not appear)
    On blue : black and blue
    I hope I gave enough information. Waiting for your help...
    P.S. I entered on YouTube and saw a video called stuck pixel fixer or something like that and I opened it for like three minutes each day for about three days now, and it did not fix it, do I need to play it for a specific time? Or do I need something else?

    there is an app (cant remeber the name sorry) but it it basical flix up soild images of colour (red,blue,yellow ect...) and it did it at a speed to try and shake the pixel into working agian, sorry i cant remember the name....but its sumit like screen cleaner or sumit like that.

  • I have a dead pixel on my ipad mini...   What do I do?  Only had it for almost 2 months.

    Got my ipad mini on 2/24/2013 everything's great till I saw a dead pixel on the screen.  Is there any solution for me?  Apple should cover it as warranty right?

    Please take not that there are approximate 800,000 pixel on an iPad 2.

  • I have a dead pixel on my ipad

    hi , i live in lebanon i received an ipad as a gift and i descoverd a dead pixel not far from the middle of the screen
    i have my ipad from 2weeks now and in lebanon they do not repair or exchange ipad because its not yet official to sell it what should i do and thanks

    See these previous threads:
    http://discussions.apple.com/thread.jspa?messageID=11879127&#11879127
    http://discussions.apple.com/thread.jspa?messageID=12175719&#12175719

  • I have one dead pixel on my iPad Mini, besides sending it back is there anything I could do?

    On my iPad Mini screen, since I have bought it, there has been one small black dot in the middle of the screen (I'm presuming a dead pixel because its absolutely always there). And I'm not too bothered about it but if there was something I could do without having to send it back that would be great!
    Thanks
    Ryan

    My iPad Mini arrived this morning with a dead pixel. I am going through the exchange process now. Hopefully the next one I recieve will not have this problem. Is this a popular issue?

  • Got a "Dead" Pixel on my Ipad, How is Apple with these sorts of things?

    Okay, I have noticed I have a dead pixel, its more of a bright spot on my screen, Larger then a pixel, its a small area, where its brighter then the rest of the image, on white backgrounds its really noticeable, like when reading a book. How is Apple with Exchanging it with a new one? I bought mine at Best Buy btw.

    This is Apple's policy on computer displays. They may be the similar on the iPad. I would get it looked at. They may just exchange it, seeing you just got it.
    MacOSG: What is Apple’s subpixel anomalies policy on their displays?
    Dave M.
    Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
     MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG
    Note: I may receive some form of compensation, financial or otherwise, from my recommendation or link.

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