Ipad 3 FaceTime connection

CAn anyone advise me why the FaceTime connection is so poor not just mine but the person at the other end is experiencing the same problem I.e. grainy, pixelated, freezing etc etc

Videophone Apps like Facetime ( and Skype and others ) do rely on the network speed and stability alone. Data is compressed on transfer and is processed in realtime on the fly on the two persons device, that's the only part the software has to manage.
But if the Data is not fast enough coming in, then there are artefacts, pixelish videos and so . In other words  there is nothing you can do.

Similar Messages

  • I am having difficulties in maintaining a facetime connection through my ipad.  It will generally work for 20 seconds or so and then the frame freezes. It is difficult to follow our 2 year grandson. Any fixes?

    I am having difficuties in maintaining a Facetime connection through my ipad 2. It will generally work for 20 seconds or so, and then the frame freezes. Sometimes we have audio with a freeze frame picture. It is difficult to maintain the attention of a 2 year grandson anyway, but the the lost connections make it impossible. Any fixes?

    This is a connection problem with wifi.   Either your wifi is failing, or your internet service is not fast enough for video feed.

  • In my ipad when connecting the facetime ring is going on but not connected, in my ipad when connecting the facetime ring is going on but not connected

    in my ipad when connecting facetime ring is going on but i couldnot get connection today

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • My ipad is connected to my wifi, however when i try to sign my ipad into facetime is says that it is having trouble connecting. I use my wifi to get on the internet on my iPad so i have no idea what the problem is. Help Me

    My ipad is connected to my wifi, however when i try to sign my ipad into facetime is says that it is having trouble connecting. I use my wifi to get on the internet on my iPad so i have no idea what the problem is. Help Me

    - Did it successfully connect to the network before?
    - Do other devices successfully connect to the network now?
    - Does you iPod successfully connect to other networks?
    - Have you reset your iPod?
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Reset network connections: Settings>General>Reset>Reset Network Settings
    - Powered off and then back on your router
    - The troubleshooting here:
    iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections
    -When you restored you iPod did you restore to factory defaults/new iPod?  If not try that.
    - If you look at the network properties on the iPod what IP address is assigned when you think you are connected but actually have no internet connection.  If it starts with 169 then the iPod never connected to the router, the 169 address are self assigned.

  • Why does my ipad facetime not connect?

    Ive had my ipad for 2 months now and my facetime wont work because of connection but it works for my iphone4 and ipod touch!

    Some folks have discovered that changing their DNS service fixes FaceTime connection issues. The ideal way is to configure your modem/router with DNS service, but often settings in Settings/Wi-Fi on your iPad will override the router settings.
    Try either of these;
    OpenDNS
    208.67.222.222, 208.67.220.220
    Google Public DNS
    8.8.8.8. 8.8.4.4

  • I have two facetime users, both connecting to our enterprise wireless network (Cisco WCS) and they can't make a facetime connection from IPAD to IPAD.  Are there any apple protocols or other settings that need to be enabled on WCS?  No firewall involved.

    I have two facetime users, both connecting to our enterprise wireless network (Cisco WCS) and they can't make a facetime connection from IPAD to IPAD.  Are there any apple protocols or other settings that need to be enabled on WCS?  There is no firewall inbetween the two connections, as this is all on our internal network. 
    Both devices can connect to the network, but when they try to talk to each other they can't make the connection.
    Thanks.

    If anyone ever comes across this and has the same issue, here's what I did to fix it:
    My Linksys router has a Network Mode setting, and I had to change it from "Mixed" to "Wireless-G only".  (I would've used N but one of the NICs in my house is too old to support it.)  Anyway, after making this change, Facetime works fine on the phone.  Hope this helps someone else!

  • Do i need to download Face Time to use this app? How come i was able to use this for free just last week? Now the same iPad FaceTime cannot connect to mine?

    Last week, I was in the same country as the Ipad I connected to through Face Time and it worked. Now, I am in another country and we cannot connect to each other. It just keeps ringing. Is this country related? I don't really know.
    When I looked for answers, I found that i had to download Face Time for a fee. I thought it was free. Is that why I cannot connect?

    What you can do instead of the partition is create a new user for your son on (YOUR partition).
    Transfer all purchases from the device to iTunes Back up the iPad , restore the device , synchronize the device.
    Erase your son's partition after you are sure everything works .

  • I have multiple devices (imacs, lap tops and ipads) all connected to a NAS server.  Can I create a user for myself and one for my wife, and each have our own apple ID, and Itunes accounts, but all share the same media on NAS drives?

    I have multiple devices (iMacs, Lap tops, Ipads) all connected to a Nas Drive.  Can I create a user for myself and one for my wife and we each have our own apple ID's, Itunes etc, but share the same data on the hard drives?  So when she logs in, and sync's her ipads, they will sync with her stuff and when I do the same under my user account, on the same device, my ipads will sync with my stuff?

    You can share the same Apple ID for purchasng form the iTunes and app stores without any problems, but you should all used separate iCloud accounts with separate Apple IDs.  (You are not required to use the same ID for iCloud and other services as you do for the iTunes store.)  This will prevent you from ending up with merged data.  You should also use separate Apple IDs for iMessage and FaceTime or you will end up getting each other's text messages and FaceTime calls.
    This article may be of interest: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/, as well as this video: http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l.

  • HT204380 FaceTime connects ok but rings out when sending call. But no sound when receiving incoming call  have checked all the settings and sounds any suggestions

    FaceTime connects ok and rings out when sending call but no ringing sound when receiving incoming calls

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
     Cheers, Tom

  • Facetime connection keeps dropping out

    Hi folks,
    I'm having an issue when using facetime. If I talk to my girlfriend the facetime connection (using iPhone 4 and 4s) is dropping out every few minutes. We both have 30mb fibreoptic broadband (Virgin UK) so it's certainly not the connection. I have a strong wi-fi connection in the house so I don't have that issue either. She tells me she has full bars on her phone also. Its the same when I use my iPad mini so it doesn't seem to be the phone. However when I'm at work (on a ship) the connection seems to be better even though my internet there is very slow. Any ideas what it might be?

    you can try downloading inssider2 (istumbler if MAC) and then run it. This will show the broadcasting networks round about you and their channels including your own. If you then enter your router and change your wireless channel to a free or less congested channel.
    you can also try changing the wireless from b/g/n to just b/g
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Why am I suddenly getting audio static with FaceTime connection?

    I recently started getting audio statice when making a FaceTime connection. The other person can hear me, but I get only static. The image is clear. Is this a problem on their end or mine? Is it the iPad or a router issue? Regular connection to the net is fine and playing of music from I tunes is fine with no static.
    I'm puzzled.

    shambles,
    You could try to reinstall using the full three step way (otherwise strange things may linger):
    Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • Poor FaceTime Connectivity

    FaceTime connection to my daughter is very unreliable.  She is on a MacBook Pro and I use either an iMac or iPad 2.
    When I dial her, I can hear it ring and ring.  Over the phone she tells me she is answering and has a connecting message.
    When she dials me the same is true.  I get a connecting message and sometimes we connect and other times we do not.
    We are both connected to internet via a wireless connection.
    Any suggestions for increasing the odds of establishing a connection would be appreciated.

    Some folks have discovered that changing their DNS service fixes FaceTime connection issues.
    The ideal way is to configure your modem/router with DNS service, but often settings in System Prefs/Network/Advanced/DNS on the Macs or Settings/Wi-Fi on your iPad will override the router settings. Try either of these;
    OpenDNS
    208.67.222.222, 208.67.220.220
    Google Public DNS
    8.8.8.8, 8.8.4.4

  • FaceTime connectivity

    Facetime works fine with iMac and iPhone but has multiple weak connection /reconnecting issues on iPad. Any ideas?

    Probably not a FaceTime problem but a wifi connection problem.
    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • FaceTime connection issues

    I have a MBP, iPhone 4s, iPad 3, and iPad Mini. When I have an incoming FaceTime call, how do I choose which device the call is sent to/accepted by? I thought (today) of having each device accept for a single email address or phone number. I don't yet understand how FaceTime connections are made. I have the email address of a person I want to connect with FaceTime. That person's iPad (the only device) never receives the connection request. Is there a document or tutorial on connecting with multiple devices, et?
    Mike

    Hello there Mike,
    Here is some information about FaceTime. The way FaceTime works is if you have multiple devices and they are all using the same Apple ID, then they will ALL get the request when somebody sends your Apple ID a request. Likewise, when you are sending a request to someone, it must be to their Apple ID or Cellular number. So to do what you mentioned, each device would have to be using its own Apple ID and thats not typically recommended as it can get very confusing.
    This page tells you more about it and at the bottom shows how to set it up
    http://www.apple.com/ios/facetime/
    iOS: Using FaceTime
    http://support.apple.com/kb/ht4319
    Heres a great article for troubleshooting FaceTime
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    Have fun!
    Sterling

  • I'm having FaceTime connectivity issues

    I'm having FaceTime connectivity issues. Every time I FaceTime other apple user the connections drops right away.

    Well I'm here to own up.  My dad was over today and he has an iPad 2 with iOS 7.1.1 and mine ran 6.1.2.  Over the table both on my wifi I tried to call him on facetime and he tried to call me, in both cases it failed due to lost connection as previously discussed.  He said they had used it to call my brother in england yesterday with no issue.
    I bit the bullet and decided with extreme reluctance to do the upgrade.  I did a full backup whilst downloading the update on my windows pc and after the sync I applied the update.  Luckily for apple's sake the facetime connection now works both ways but I'm still left with this hideously atrocious UI color scheme.  I can however report that i can see no noticable reduction in performance so far.  As per suggested on some sites I disabled automatic downloads & updates and tweaked the accessibility settings to "reduce motion" and "increase contrast" including enabling button shapes and reducing white point.  Everything seems to work fine and Thankfully I don'rt feel like I have a hobbled device.  Clearly something between 7.0 and 7.1.1 has brought iPad 2 back up to speed so to speak.
    Oh and I still hate you Apple, cheers.

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