IPad 3 Verizon LTE sim issues

I have an iPad 3 32gb Verizon LTE. I use the data service Verizon provides on an as needed basis. I had activated the 4G LTE service on my account one month and did not need to use it the following month so I deactivted it. When I went to reactivate the same iPad on Verizon LTE network a few weeks later the service could not be reactivated. I spent 3 hours at a Verizon store and we kind of figured out that it had to do with turning on and off the 4G sim. From what I was told the 4g sim only on Verizon does not like to be turned on and off. They had to delete my profile associated with my iPad through Verizon database and let me recreate a new profile on my iPad. They gave me a new sim card and it still did not work (this is after resetting network setting and reprovisioning the account) I ended up having to erase my iPad and then it worked.
Now a month later my company decided that they want to start paying for our data plans on our iPads. So I cancelled the current 4G LTE personal plan and was issued a new 4G LTE sim card that was tied into our business account. (I was the one who issued it as I am in IT) Now my Verizon iPad will not reactivate with the new sim card provided by Verizon that is to be billed to my company. It seems like the same thing is occuring that happened previously on my iPad..
Anyone else having these issues of activating/disconnecting service with Verizon on the new iPad 3?
I had an iPad 2 and never had these issues. I could just cancel and reactivate my account at any time.
Oh and Verizon hasnt been much help they are pretty **** clueless most of the time.

I'll add some fule to this fire, with a similar if not exactly the same issue w/ getting Verizon pre-paid service on my new iPad.
Background: I have a first generation iPad with At&t pre-paid month to month service, which works like a top...flawless. I am also stationed in Germany, and utilize this feature for our travels to the States, as it is very efficient and the iPad is lighter than a laptop. I can pay for a month and then turn it off upon return to Europe.
This past March, I purchase a new IPad w/ a Verizon sim, as before we moved to Germany we had Verizon cell service, which we were quite happy with. So one would think that an iPad w/ a Verizon sim would work just as well, if not better, than the At&t iPad. Negative.
I tried activating the new iPad cellular data in early May 12, only to receive an "Activation Error." Three attempts later, and I call Verizon Tech Support for a remedy, and have all my info taken down with a reassurance that I will be called w/in 72 hours by their engineers to help resolve the issue. They are unable to issue me a trouble ticket, though, for my reference. four days later, I call again, explaining the situation, and there is seemingly no record of my information or situation. I again am assured of a call back w/ in 72 hrs from their engineers, and am informed that Verizon is having a few issues w/ the new iPad.
I decide to activate service on my "old" iPad, through At&t, and do so without issue. Hmmmm....
I also go into a retail store to see if an in-the-flesh Verizon tech can help me out. Long story short-nope, they could not (without charging me a $35 activation fee along w/ a 2 yr contract for the service.) As this was unacceptable to me, I declined their offer and moved along. (At&t never charged me a $35 activation fee!)
Three days later, I call Verizon again with similar results. This tech now recommends that I take my new iPad, which I had sent to me from Apple via an online purchase in March 12, into an Apple Store as it was defective. After a lengthy conversation with the tech regarding this issue, I request to speak w/ her supervisor, as I have yet to have any return calls from "engineers" within 72 hrs and I am a long-term loyal Verizon customer. She places me on hold, and then the call is terminated. Amazing.
We just today returned to Germany today, and never were able to utilize the cellular data function of our new iPad w/ the Verizon sim during our travels. I was also unable to get any assistance from Verizon over the past 17 days to reslove the issue. Not even a call back. Had I a choice to do it again, I'd stick w/ the At&t version of the new iPad as well. Verizon's services are simply unsat, and all the personnel I spoke w/ were clueless and unable to resolve my iPad issue.

Similar Messages

IPad mini lte safari issues

My iPad mini lte has an issue with safari. I cannot view any websites other than google through the search area. I tried closing, clearing cache, history and even reset. Nothing seem to work. Any help would be appreciated

I think I understand more clearly now.
You said that you reset - do you mean that you held the sleep and home buttons down at the same time until the Apple logo appeared and that didn't work?
Start all over again. Clear Safari, close the app completely and then reboot the iPad.
Settings>Safari>Clear History, cookies and data.
Tap the home button to go to the home screen, double tap the home button to bring up the recent apps at the bottom. Tap and hold down on the Safari icon until it wiggles. Tap the red minus sign on the icon to close it. Tap the home button.
Reboot the iPad. Hold down on the sleep and home buttons until the Apple logo appears. Ignore the red slider if it appears on the screen.
After the iPad fully restarts, try Safari again.

Verizon Ipad Dropping LTE Signal

Dear Community,
For about 1 month now, my ipad (Verizon 32gb Wi-Fi +Lte) which is running IOS 5.1.1 has been dropping the 4g lte signal at an increasing rapid place in the NYC/ Long Island Area. While i would normally attribute this to Verizon's coverage, the fact is that i am operating in the same area i have been since i purchased the ipad on march 16th. Previously, the ipad held the signal flawlessly and with at least 4 bars.
Now it will show 4 bars and then all of the sudden go to "cannot connect to Network"
I have removed and put back in the sim card and I have also reset my network connections but none of this has seem to have had an effect.
Does anyone else suffer from this issue and know a workaround or at least have a suggestion as to whether or not to visit apple or verizon?
Thanks
Andy

I am having this same issue with my Verizon LTE iPad. I am in the NYC area near Grand Central. I will have full service, and then I will randomly lose service. My connection does come after a few second, however the brief outage impacts music/video streaming, etc.

Verizon LTE ipad

Is the Verizon LTE iPad NOT designed to activate and deactivate the 4G service? I used the service for a month, then deactivated it. Now, my SIM card has been fried and Verizon makes it very difficult to reinstate the Pre Paid plan although they are more than willing to have you sign up for a long term plan, I am very very disappointed with the Verizon iPad and now I wish I purchased the AT&T iPad.

When you want to deactivate witout burning the SIM card you have to choose "delete account later". It cancels the autopay,s o you finish out your cycle/data and your done until you sign up for a plan again. If you choose "delete account now" the SIM is burned and you have to get a replacement, which can be painful and your experience vaies by the store you go to. I posted more details on activation in the thread linked below.
https://discussions.apple.com/thread/3944328?start=90&tstart=0
(Like if anything helps)

IPad 3rd Gen Shows Strong Verizon LTE Signal but no Internet

I've heen having a frequent issue where my Verizon LTE iPad is showing a full LTE connection but than I get error messages that I'm not connected to the Internet. So I end up having to toggle Airplane mode to get it to reacquire a signal (which might take a minute or two) and than all is well again until the problem happens again. This typically happens when I'm on the move as opposed to being at home; so perhaps an issue with transferring between cell towers but any advice to alleviate the problem would be appreciated.

Is this issue happening on both your work PC and MacBook or just one or the other? Are both PCs Macs? Is your "work" e-mail web-based that you can access from any web browser via just an Internet connection?
Do each of your computers use the same DNS server settings? The default would be your ISP's DNS servers.

Using a Verizon Lte phone in Europe with local SIM

I have a Verizon iPhone 4S and travel to France frequently. I am able to use my phone with a local French SIM, and it works fine. I am planning to get an iPhone 6, which will be 4G Lte. Will I be able to use that phone in France the same way I can use my 4S, which uses a micro sim card?

Thank you, but that isn't what I'm asking. I know it will be unlocked. As I said, I have an iPhone 4S, which I use in France. I am not familiar, having never used it, with 4G Lte technology, and what I was wondering was whether the Verizon iPhone 6, with that technology, will be able to use a local SIM in France. Do they make those phones, Verizon LTE, with two radios, LTE and GSM? Is it a GSM SIM that one would use in France, or is there only one SIM, which could be temporarily replaced with a local SIM?
Thanks again for your answer.

Can I use a simless iPhone 6 Plus and put in a iPad data only sim from Verizon?

Can I use a simless iPhone 6 Plus and put in a iPad data only sim from Verizon?

You can but you will not be able to make or receive phone calls.

IPhone 5 Verizon LTE problem

I have the 64GB iPhone 5 in white on the Verizon network. Each day at a random time LTE will have a problem where I can't make a facetime call. If I try and run a speed test either my up or down will not complete the test. The only way for me to fix the issue is to toggle airplane mode and as soon as my phone picks up the Verizon LTE signal I can make a facetime call.
I have done some troubleshooting on my own and here are some of those steps and results.
I contacted Verizon and they "rebuilt" my line in their system. I'm not sure what that means, but Verizon assured me it would fix any issues in their systems.
I have the issue on LTE only, 3G and Wifi have no issues with facetime and complete speeds tests every time without issue.
LTE in my area is a full 5 bars and when I'm not experiencing this issue I typically get 10-20Mb down/up
I contacted AppleCare and they suggested I do a reset.
I tried a reset on "Network Settings"
Nothing above has made any progress so tonight I'm trying a full reset on the phone per AppleCare instructions. If that doesn't work I was told to take the phone into an Apple store. The only issue with that is the 1 hour drive one way which I'm trying to prevent.
If anyone else is having the same issue please speak up or point me to a fix you have done.
Thank you,
Tom

I appreciate the heads up on the other thread but I'm not experiencing the same issue. My LTE signal stays at 5 bars and doesn't drop to 3G yet I still experience slowdown and can't complete a speed test or surf the web. Video services stop etc, so my data is effectively gone on LTE until I toggle Airplane mode or turn LTE off and use the 3G network.
For anyone that was following this thread its worth noting that I did a full restore of the phone and I still have connectivity issues on LTE.
Dialing *3001#12345#* on my Verizon iPhone5 brings up "Field Test" mode which shows my LTE signal strength at -82db. After spending a little time on google -82 seems to be a decent signal strength and is reinforced by 5 bars of signal strenth. I don't think the issue is with Verizon's network as they report no issues and the signal appears to be good.
At this point I think I will be scheduling an appointment at the Apple Store. I'm very weary of driving an hour since the issues crops up at a randomly during the day. I'd have a nagging feeling that everything will be working at my appointment which will have to be scheduled a few days out.
Oh well I'll update this thread once I have made some progress.

Why does my iPad show no sim when turning on cellular data?

Why does my iPad show no sim when turning on cellular data?

Check the right and left sides of your iPad for a small hole the size of a paper clip (remove your smart cover if you have one). If you see this, then you have the wifi + cellular model. If you do, use a paper clip to remove the sim tray (or the sim removal tool that came with your iPad if you have it) as shown in the image below.
If the tray has a sim card in it, push the sim tray back in to re-seat it in the side of the iPad, then turn it on to see if the error message re-appears. If it re-appears, take it to a Verizon store and have them give you a new sim card.
If you have a sim tray but it is empty, you'll need to go to a Verizon store to get a sim card for it.

Instant Hotspot: not possible to share iPad's LTE anymore?

I used to have my iPad's LTE plan in order to share it in my car with my family or in any other situations. That was one of the main reasons to purchase wi-fi / cellular version. With the new Instant Hotspot in iOS 8 only the iPhone has the modem mode and possibility to create the hotspot for other devices. Is that correct?

I was having the same issue with iPad 4, cellular + wifi model. Unlike iOS 7,Personal hotspot was not listed in Cellular Data for first time enabling.
Following steps resolved my issue in iOS 8;
Setting >Cellular Data >APN Settings > there is a section 'Personal Hotspot', with fields 'APN, username, and Password'
in APN field type www
then enable Airplane mode for few seconds and disable it. You should now see 'Personal Hotspot' appearing under Cellular Data and as a main listing in Settings.
Trust this help!

HT4571 problem! connecting 3G network with new Ipad (verizon)

device: new Ipad verizon, 16gb
problem: I got the device from US and I never activate it's original Verizon sim card yet. I tried to use a 3G data sim card outside US.
              the dvice get antenna and bring the carrier name on top corner also say 3G beside it.
              but when I try to use safari for browsing the net, it says : " could not activate cellular data network"
              how can i fix it?
              my carrier says the sim card is activated and working (the 3G sim i mean not Verizon)
any suggestion?

Why are you using Windows print sharing with your nice network printer? This mode only supports printing, not scannning or faxing. The better way to do this is to attach the printer to your router with Ethernet or wirelessly so that all PCs (regardless of how they connect) can use all of it's features. Disconnect the USB cable and run the Wireless Setup Wizard (if you want to connect it wirelessly, otherwise, plug the Ethernet cable in to the printer and router) from the front of the printer (Setup >Network menu), then run the HP software to "Add a Device" on each PC.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

No Verizon LTE connection

Hello, I purchased the new ipad back 32GB for verizon LTE last night.
I live in Fort Worth, TX which verizon has very strong LTE signals. However, I do not see LTE on top left and I always being connected to 3g.
I double checked that LTE is enabled in the setting. I haven't purchased the data yet, is that why I see no LTE? or regardless the data purchase,
should I see the LTE whenever LTE is available? I haven't bought the data yet because I don't need it until next week.
Any idea? Should I stop by at apple?

I have the EXACT same question, and am disheartened that the only reply has been someone that insists on replying without understanding the question. And questioning you on other aspects that don't matter.
To rephrase... If you buy a Verizon LTE iPad, but do not activate the cellular plan (yet), should "LTE" show up or not? Because "3G" shows up while I am in an LTE area. "LTE" has NEVER popped up.
The rest of the info is honestly irrelevant and doesn't need commentary. I don't need to buy a data plan yet (only need it 3 or so times a year), and am not going to spend $20 just to see if my unit is defective when someone can easily answer the question. I need to know if it's defective so I can return it now instead of when I NEED it (when I buy the plan.) Going to an apple store is out of the question. This is an EASY answer for someone who knows what they are talking about. It shouldn't be touched by someone who doesn't.
So... Should an "LTE" icon show up at the top if you haven't yet purchased a plan?

Blackberry 9930 on 4G-LTE Sim Card Swap

My wife and I are considering switching from AT&T to Verizon. However, I am unable to have a phone at work with a camera due to security restrictions. All the managers at work have company supplied Blackberry Bold 9930s on Verizon. I currently have an older unlocked Blackberry that I switch Sim cards (AT&T) daily to be able to have the Blackberry at work and my Galaxy S3 at home. I do not get as good of signal as the Verizon service/Blackberrys. I just purchased a new unlocked Blackberry Bold online.
If we switched to Verizon, would I be able switch the Verizon 4G-LTE sim card between a new S5 and the Blackberry Bold 9930 so I could have a phone for work and for home? Or is the Verizon service on the 9930s still only CDMA based since they are not newer 4G phones? Also, please note that I do not have internet access at work either to be able to do anything on MyVerizon.
I have been to a Verizon store and Best Buy and have not gotten a straight answer nor have I found a definite answer searching the internet. I would hate to switch services and not be able to have a phone at work or easily switch phones daily.

Thanks for taking the time to reach out, Frechles11. We want you to always be able to easily manage your account. The SIM card on the Verizon Blackberry Bold 9930 is designed for international 3G use not 4G so the SIM cards are incompatible.
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

TS3274 Why does my iPad say " No SIM " in the upper left corner

Why does my iPad say " No SIM " in the upper left corner ?

Hi Edwardtracey,
Welcome to the Support Communities!
It sounds like you have a cellular data plan and there is no service where you currently are.
The article below will explain this feature and how to turn the setting on/off.
The article has more details and screenshots, but I've quoted highlights below for you:
iOS: About the Cellular Data setting
Cellular data is used for data communication in cellular networks. It does not affect your ability to make or receive phone calls or to use Wi-Fi networks for Internet connectivity. If you turn off cellular data, you will be unable to:
See the cellular data icons in the status bar (for example, LTE or 3G).
Send or receive MMS messages. However, you can still send and receive SMS and iMessages if you're connected to a Wi-Fi network.
Retrieve or listen to new Visual Voicemail messages. To retrieve these messages, enable Cellular Data.
Use Personal Hotspot.
You can adjust this setting by going to:
iPad: Settings > Cellular
Additional Information
You can also enable or disable cellular data for certain iOS features from this setting:
I hope this information helps ....
Have a great day!
- Judy

TS3274 Ipad says "no Sim". have to restart and it works fine for awhile

Ipad says no sim. when I turn off and restart it works fine for a while then does same thing. cleaned sim and reinstalled.

Rather than just turning it off and on, try a reset. Press & hold the Power and Home buttons simultaneously, ignoring the red power off slider, until the Apple logo appears. Then release both buttons. This should not affect any content on the iPad, it is similar to rebooting your computer.
If that doesn't help, then the next step is to retore it to the factory settings. Then you can restore it to a previous backup (which may see the issue return) or set it up as a new iPad again.

IPad 3 Verizon LTE sim issues

Similar Messages

Maybe you are looking for