IPad 3rd Gen - Black screen - HELP!
My elderly neighbour asked me to look at his iPad, as I work for myself fixing PC's, and obviously know all about iPads too!
The iPad is a 3rd generation 32Gb and it appeared not to be working with just a black screen.
I have had it on charge overnight although there were no indications on screen of it charging etc.
I attempted a reset by holding the 'Power' and 'Home' buttons simultaneously for 10 seconds. The Apple log appears on screen and after around 25 seconds goes brighter. However after less than 10 seconds of this brighter logo the Apple logo disappears and we are back to the black screen. Nothing else appears on the screen.
I have tried connecting it to iTunes running on my PC, It has never been attached to my PC before. The PC knows it is attached and I get the following message from iTunes: "iTunes could not connect to the iPad "iPad" because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes." - I obviously can't do that as the screen is black. Again, nothing appears on the iPad screen. So I can't reset the iPad via iTunes or from its own internal menu.
I seem to remember that there is a way to do a 'factory reset' without iTunes, by using a combination of keys but I can't find reference to that now.
Any ideas? Please?????? While I still have a little hair! :-)
Please tell me that it has NEVER been jailbroke. If it has never been jailbroke, here are some standard repair procedures:
Since the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.
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One week ago, I was using ipad 3rd. gen model A1430 and the screen started blinking and suddenly became black.
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But since then, it keeps doing the same thing, and sometimes it takes me a long time to turn on.
Any thought?
I don't have Applecare protection.
One more question: Would Apple accept this iPad as part of payment for a new one?
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Couple weeks ago i broke my ipad's screen, so i bought a new one and it didnt work, i thought its the LCD so i bought the LCD also and still not wroking but it makes a sound then you plug in and stuff.
Also itunes recognies it, and now then i put it on charge it makes a sound/noise every 5 seconds, no idea what it is , i saw for a couple seconds the screen went on but then it went off again
Can anyone reccomend what to do?
ThankyouApple would have replaced the iPad for a reduced cost under the Out of Warranty replacement plan, but now that you have attempted to repair it yourself, they won't touch it. I would have attempted a repair on an older device, but not an iPad 4.
In any case, it sounds like the fall damaged more than just the screen. Perhaps more of the internals were damaged as well. -
i bought an new ipad 3rd gen 16 gb wifi cellular in may 2012. I hv a unique problem wherein the screen of ipad is not as smooth as what is general experience. Its not buggy but lacks smoothness and finger doesnot glide as smoothly .Can anybody help.
Do you clean your iPad screen? Do not use standard window cleaners, with ammonia or alcohol, like Windex, but a damp towel, followed by a micro-fibre cloth is recommended. There are also cleaners you can buy which are specifically designed for iPad/iPhone devices, such as iClean from Monster.
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To U2SockMonkey,
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This is the same behaviour that Apple now does as Microsoft forever is doing. Not finishing the products and putting it on the market or release it before it is finished and has bugs in it.
Personally this irks me and annoys me. Because I am in that field for many years and have seen what grief it causes. I have noticed that an Administrator has removed another post that I made about other matters concerning iPads and especially with iPad 3 and 4 now and that there are also other people who make inflamatory remarks to people ( Julian Wright for e.g.) about how they have to spend their money for the latest stuff of Apple and come over very aggressive, selfish, if not evil.
For your information, I used to work for Apple, I know Apple inside and how they work and what they used to do ? They were really nice for their employees and customers. But I think that has changed now for whatever reason they have. Very disappointing. It's up to Apple not to listen, I have no control of that, but it will cost them at some point.
Besides that point, I feel that some people are been taken for a ride and when I am expressing that this is not OK I should be rewarded for that instead of being rejected. -
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Hi there hhcd92!
I have an article here for you that can help guide you through troubleshooting this situation:
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<Personal Information Edited by Host> -
iPad (3rd Gen) which I purchased 3 week back in Bangalore. From last one week it's screen jumbles up at times and also getting some burning smell out of it. Any idea what could be wrong?
These are the some of instances of screen jumbling I faced
1) all the app icons stacked up on top left corner. I could move them anywhere on the screen but could not start the app. Later killed all apps and starting iPad rectified it.
2) starting any app was giving blank screen, restart rectified it
3) home screen and lock screen both merged up. I could see both of them together whenever I swiped on the screen. Again restart rectified it.
Can I get replacement of this piece, I believe there is some serious hardware issues in it.
RakeshHanded over iPad to support group named "imagine"in Bangalore Saturday evening. There is no direct support available from Apple in India. Know what.. These "imagine" guys are highly incopetent..
When I checked the status in evening, their reply was that there is no issue with iPad, even though burning smell was still threre if I keep the nose close to iPad, but during working for 4-5 hours it starts building up.
When I asked how did they tested it, reply was that they kept playing games on my iPad and they didn't find any issue.. Rediculous answer..
They even didn't bother to open up the piece or running test of full CPU/RAM and Graphics utilization. Now asking me to take it back to wait for either complete breakdown or burndown, no matter where I am.. Airport, hospital, client meeting..
I use my iPad mostly for client presentations, I don't want to be in a situation that the display again jumbles up during a demo session giving impression that the problem is with our application..
I wish I wouldn't have invested in this device through BYOD program.. -
I have an issue... Ever since I purchased my iPad 3rd gen. in April, I have had a speck of dust under the screen. Ever since, I have wanted to get an exchange... But never got a chance to do because I live about 3 hours away from the nearest apple store... Is dust under screen covered in the warranty? Do you think they would still exchange it for another one? My question came up because the 4th gen iPad came out this week.
Thanks!Should be covered under the 1 year warranty.
Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
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i I have changed my pw twice and it's still happeninf
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When trying to restore my iPhone from my PC iTunes backup it's asking to turn off Find my iPhone from the device iCloud setting. When i am going to turn it off from device iCloud setting it's asking for apple id password then a notification showing "verification failed, the connection to iCloud timed out.
I never faced this on any other iOS version other than iOS 8/8.0.2
Very disappointing iOS -
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I have ipad 3rd gen iOS 7.1. In the past few hours when using internet(safari or chrome), Netflix, and games some weird things happen.
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Then try a reset:
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Let go promptly when it appears.
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