Ipad 4 frozen cannot even turn off

my husband's ipad 4 has frozen... he cannot even shut it off
what do we do then?

Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

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IPhone completely stacked - cannot even turn off

I have had calendar sync problem for a long time. I removed iTune and reinstalled the latest version again. While I was trying to restore my iPhone hopefully to solve the sync problem, my iPhone was stacked. Right now, the apple mark appears on the iPhone and a timer (it's like an analog stopwatch) keeps moving (rotating). I cannot do anything. I cannot even turn off the iPhone. Can someone help? Do I need to run its battery out?

I've had this problem as well. I can hold down the two buttons for 2 minutes and NOTHING WHATEVER HAPPENS!!! I've tried pressing them simultaneously, tried doing each one first before the other - etc. None of it works.
It is simply impossible to turn my iPhone (1st gen, 16 MB) off. It just won't shut down. And since that is the standard instruction whenever anything goes wrong with the iPhone, it kind of leaves me stuck.
So what on earth are you supposed to do IF THE DANG THING WON'T SHUT DOWN?????

Hi, I have installed VMware Fusion to switch to windows. The game I played is now frozen and even turning off the computer does not get it out of the 'frozen' mode. What can I do?

Hi, I have installed VMware Fusion to switch between Mac and Windows. It worked fine until I installed and played a game (Atlantis). Now the screen in frozen and even turning off the computer does not help. Does anybody have an idea what to do?

Try the remaining items of:
iOS: Not responding or does not turn on
If not successful, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT5372 The icloud message appears on my ipad screen when i turn it on. I cannot get rid of it and the screen is frozen. It will not respond to anything. I cannot even turn the ipod off completely.

I am having trouble with my ipad. When I turn it on the message that I have not backed up my iphone appears on the screen. I cannot get rid of it or acces anything. The screen is frozen. I cannot even turn it off.

Hello Juno2162,
Thank you for providing the details of the issue you are experiencing with your iPad. I recommend following steps in the tutorial below to address an issue like this. I think the step to reset your iPad may be particularly useful in this scenario:
To reset iPad, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
You can find the full tutorial here:
Frozen or unresponsive iPad
https://www.apple.com/support/ipad/assistant/ipad/
Thank you for using Apple Support Communities.
Best,
Sheila M.

My screen is frozen. I cannot even turn the phone off? Any ideas?

My screen is frozen. I cannot even turn the phone off to restart it. Any ideas?

Hi MexTex!
I want to make sure your screen is "thawed" and no longer "frozen." Did the tip from breezex help with your issue? (Thanks to breezex!) Please let me know if you are still having this issue, I'm happy to assist further!
Christina B
VZW Support
Follow us on Twitter @VZWSupport

HT201401 cannot open the menu and cannot even turn it off, the white apple image is displayed on the screen. how can i get into the menu?

cannot open the menu and cannot even turn it off, the white apple image is displayed on the screen. how can i get into the menu?

Hold down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple logo appears - ignore the red slider.

HT4993 I just updated to Iso7 and my passcode that I just put in does not work and now my phone is disabled and I cannot even turn it off!! HELP!!

I upgraded to iso7 and my passcode that I just entered during setup willnot work, phone is disabled!! I cannot even turn it off!! I don't want to lose all my info!! HELP!!!!!!!!!!

http://support.apple.com/kb/HT1212

I cannot not turn off my ipad or on there is a small circle flashing on the screen can anyone help?, I cannot not turn off my ipad or on there is a small circle flashing on the screen can anyone help?

I cannot not turn off my ipad or on there is a small circle flashing on the screen can someone help?

Try holding the power and home buttons for ten to fifteen seconds until the apple appears. If still bad, try a restore from within the computer&itunes.

Cannot unlock phone swipe to unlock wont work can only swipe up for control pannel and camera but no buttons will work cant even turn off and on as it wont work

iPhone 4S. Swipe to unlock wont work can only swipe up for control pannel and camera but no buttons will work cant even turn off and on as it wont work. cannot restore iphone either as it wont let me.

Hey Angus97,
These are the recommended troubleshooting steps to take when you are unable to Slide to Unlock:
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
from: iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Welcome to Apple Support Communities!
All the best,
Delgadoh

HT1766 After IOS 7.0.4 Updation My ipad 4 started to turn off frequently and i cannot use the ipad morethan 5 minutes, how to resolve this issue.

After IOS 7.0.4 Updation My ipad 4 started to turn off frequently and i cannot use the ipad morethan 5 minutes, how to resolve this issue.

Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings will be reset.

After installing ios7, my ipad buttons stopped working, I can't even turn off the ipad. Please help me. I don't know what to do.

After installing ios7, my ipad buttons stopped working, I can't even turn off the ipad. Please help me. I don't know what to do.

Try to reset the device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the
Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot
normally.

My ipod was opening an app, and stuck - now have blank screen, i cannot even turn the ipod off - it is not responding?! now what???

I was opening up an app, and the ipod changed to a black screen, with a line of white on the bottom. It is backlit. It is also 'stuck' like this. It will not respond to pressing any buttons - it won't even turn off!!! What really *****, is that it's only 2mths old!! (8GB touch)
HHEEELLLPPPP!!!!!!!!!

Thankyou ckuan - but the laptop that this particular iPod is attached to - is currently in the fix it shop after being stood on!!
After much frustration, the battery finally died - I left it to recharge for 20hrs, and it now works fine - thanks for your quick responses!

IPhone Froze Will not even turn off

Ok after making it almost all the way through the 2.0 update I got an unknown error message. After that the iPhone dropped out of the iTunes menu. Now iTunes will not recognize my iPhone and I cannot even turn it off. It literally does nothing. I would restore it but I can't. Any have a similar issue or and adive>

I had a similar problem this morning. After using a couple of the 3rd party apps I locked the phone and that was it, frozen. It would not come on and was not detactable by windows or iTunes. I messed with it for about 2 hours and then out of a PURE FLUKE held down the two buttons hoping to get some type of reset or something. And voila, it worked. After about 10 seconds or so the grey apple in the middle of the screen appeared and the phone booted up.
What was wierd is that the phone got really hot during this time and when I finally got it booted the battery was nearly dead (10%) but when this started it had a fresh charge. So whatever happens during this time kills the battery fast.

Iphone 4 music shuffle cannot be turned off. The shuffle is turned off on top of the page, shuffle on individual songs is turned off and the settings "shake to shuffle" is turned off also, but the songs keep shuffling in my album. Please Help.

Iphone 4 music shuffle cannot be turned off. The shuffle is turned off on top of the page, shuffle on individual songs is turned off and the settings "shake to shuffle" is turned off also, but the songs keep shuffling in my album. Please Help.

Hi Jennifer,
Thanks for visiting Apple Support Communities.
I'd suggest trying the steps in our iPad assistant first:
https://www.apple.com/support/ipad/assistant/ipad/
Regards,
Jeremy

Before I upgraded my iPad mini, you could turn off apps to save battery power by double clicking the control button and then holding your finger on the app button until the minus sign appeared. That doesn't work anymore. How do you turn off the apps wit

Before I upgraded my iPad mini, you could turn off apps to save battery power by double clicking the control button and then holding your finger on the app button until the minus sign appeared. That doesn't work anymore. How do you turn off the apps with ios7

Now you swipe downward, the app will appear and you delete, keep scolling to the right as in the past. With the new operating system you also swipe downward to get the search bar to find an app

Ipad 4 frozen cannot even turn off

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