Ipad 4 won't receive mail

Checking mail last update Aug 3, '14.

Hey mikefromcaledonia,
Thanks for the question. After reviewing your post, it sounds like the device is not receiving emails. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iOS: Troubleshooting Mail
Thanks for using Apple Support Communities.
Have a nice day,
Mario

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    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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    http://www.apple.com/support/ipad/mail/
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     Cheers, Tom

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  • IPad 2 won't send mail

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    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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    http://www.apple.com/support/ipad/assistant/mail/
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    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
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     Cheers, Tom

  • I can't SEND e-mail from an account on my iPad 4, that CAN receive -mail

    Hi Again,
    I am hoping someone on this forum will possibly have an answer to a very confusing problem.
    I can't seem to get one of my e-mail accounts to be set up 'properly' on my iPad 4. The account in question is an account from BT, which has @btinternet.com at the end of it. I have 'installed' and deleted this account more than ten times. When setting up this account (as with all other accounts that DO work properly), the only info I am 'asked' to input is my name, e-mail address and password, in the 'text entry spaces' that relate to the INCOMING mail server. When this is done I USUALLY see the word 'verifying........' Then the 'blue tick marks' confirming that the info I have entered is correct. The validity of this info is also confirmed by the fact that this account can RECEIVE the e-mails sent to it.
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    The error message I get every single time I try to SEND, OR REPLY using this same e-mail account is:
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    I have tried 'switching on' the 'other mail servers' which are shown below the 'Primary mail server' in another settings box, for the btinternet.com e-mail account settings, but this still does not stop the error message, AND the e-mail in question is then actually sent from one of the e-mail accounts connected with the 'other mail servers' - I know this because it appears in the 'sent' items folder of whichever account my iPad has decided to use at the time (not always the same one either). It also appears in the sent items folder of the account that I TRIED to use, despite the fact it was NOT sent from this account, and the error message said I cannot send mail (from this account).
    I have contacted Apple Tech Support and they have told me that the problem is NOT with the iPad, it is with the 'account provider'. This is because they say that the info held and used by BT - the info that is used as the 'correct info', that is compared to what I have put in the set up boxes on my iPad - IS actually the info that is incorrect despite the fact that the info I use on my iPad and the info I use on the BT website (which was originally determined by ME when I first got my account) and is held by BT, is the info that is causing the problem of the error message. To put it another way, the info referred to in the error message is NOT incorrect, the error message is incorrectly generated.
    Typically, BT have tried to deny the problem is caused by them because 'the info referred to' - which is my e-mail address and password - works correctly an ALL places that is supposed to work (on the BT website) AND works with the BT/iPad applications like BT Wi-Fi, BT Smart talk, etc. :( :( :(
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    Bob

    Update to above question:
    Hello All,
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    Go to Settings; Mail, Contacts, Calendars; DELETE your *******@btinternet.com e-mail account, that you originally set up either using 'Other', or the 'BT' option which I am sure was in the list previous to the iOS 7 update.
    Then ADD a NEW account choosing YAHOO from the list of options. DO NOT USE 'OTHER'.
    Enter the correct details just as you (almost certainly) had already done in your previous attempts using 'other'.
    When you see the 'verifying......' and 'the blue ticks' you should be able to exit settings and open your mail app and then receive all your 'old' e-mails again, AND be able to SEND as well.
    All my 'old' e-mails, were NOT found in the 'old e-mail' folder though. THEY are still in my inbox.
    So this fix worked for me.
    After I deleted my account from 'OTHER' and put it in Yahoo, I like other people also ended up with more folders.
    I hope this works for you on YOUR Apple devices.
    Bob

  • My new iPad air won't receive emails

    I got a new ipad air a few days ago and i have set up my yahoo as well as gmail account on the mail app. the problem is that my gmail recives and sends mails for the app perfectly but my yahoo account wont recive my inbox mails! it is not an authentication or a wifi error as i can sent mails and view drafts and sent mails through the yahoo account in the mail app. but when ever i try to refresh the inbox it says checking and the downloading 1of 50 mails and the suddenly it says updated just now but there is NO mail in the inbox!Please HELP!

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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    http://www.apple.com/support/ipad/assistant/mail/http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694http://support.apple.com/kb/ht1694
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    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.htmlhttp://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Sync Contacts with Your iPad Using iTunes
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    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
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     Cheers, Tom

  • HT201320 My ipad stoped getting and receiving mail  It says cannot get mail  cannot connect to server.  It was working fine until two weeks ago.  I get my mail on my iphone just fine.  Help.

    Why did my ipad disconnet from server.  I tried adding the account again but it says already added.  Everything works fine except mail.

    Hi ramonaak,
    Welcome to the Support Communities!  The article below will help you troubleshoot the issue you are having with Mail on your iPad.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/TS3899
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    Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.
    Try to use an alternate Internet connection if available:
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    If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
    If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Restart your iOS device.
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    Cheers,
    - Judy

  • IPad suddenly won't send mail

    My iPad has suddenly stopped sending emails after sending them with no problem for 6 months. I've tried re-entering my smtp address, but all that seems to do is cause the settings screen to freeze so that I have to re-start the iPad. Any ideas? My outgoing email server is smtp.orangehome.co.uk

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    test if it's the case for both devices
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  • TS2621 Can receive ipad mail can reply to received mail cannot send

    My ipad student won't send mail. I can reply to and send incoming received mail. I can forward mail. I can't compose and send new mail I have deleted and added server. I have checked aol mail acct password. Same issue on my iPhone

    Hi Marilyn,
    If you're having trouble sending new composed mail, I would try this article, especially step 5:
    iOS: Unable to send or receive email
    http://support.apple.com/kb/ts3899
    5. Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
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  • IPad will not receive mail with my new email address

    I changed my email address and provider 4 days ago and now my iPad 2 will not receive mail.

    Hi bethfost,
    This article provides basic troubleshooting step that can help you resolve the issue receiving emails on your iPad after switching to the new email service provider.
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  • Mac mail won't receive or send on iTouch

    I was sending and receiving with no problems until the end of August.  Then, mac mail on the iTouch stopped sending mail.  I tried changing my password, and now it won't receive mail either. 

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