IPad 4th generation with Accidental Damage Protection

I have purchased an iPad 4th generation with Accidental Damage Protection on January 27, 2013 but it's still in perfect condition and I'm using an OtterBox Defender Case. The iPad has never been dropped even in the OtterBox Defender Case. There will be a new iPad Air 2 coming by the end of the year. If I want to trade in the old iPad for a new iPad Air 2 that ships with iOS 8. What happens if I have remaining time left on the protection plan if I want to trade in for a newer iPad model? The protection plan is unused?

Hi Keith,
Like Mbrguy mentioned, you would be able to cancel your service plan for a pro-rated refund if you ultimately decide to trade in your current iPad through our Trade In program. If you still have the original box, documentation, and Apple accessories, then make sure to bring these in as well to ensure you receive the highest trade in value possible. Just remember to remove any accessories that weren't originally included with the device though as these parts typically do not have a trade in value.
I hope this helps!
Aaron|Social Media Specialist | Best Buy® Corporate
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I have iPad 4th Generation with iOS 6.1.3 Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email. When I tap of the attachment, the iBooks icon no longer show itself. Can someone please help?

I have iPad 4th Generation with iOS 6.1.3 Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email. When I tap of the attachment, the iBooks icon no longer show itself. Can someone please help?

Thanks for all (Ocean20 & Courcoul) who replied.
Reset the device did not help me but it does triggers me to attempt to resend the PDF file attachment on email--and it works the 2nd time. My problem is now solved.
The Adobe Reader is very helpful--it allows me to scroll through the document easily, unlike iBooks, where I cannot scroll straight up or down.

I bought an ipad 4th generation with wi fi 4g verizon can I change SIM card and use att sim card

Can I change my verizon SIM card to att sim will it work on my ipad 4th generation wi fi+4g

Theoretically, yes. However, you'll only get 3G speeds. You won't be able to use 4G LTE.

I have bought new ipad 3 on 18 jan 2013....It's just 2 days old.....I want to exchange it with new ipad 4th generation.....is it possible...?

I have bought new ipad 3 on 18 jan 2013 ...I purchased it in INDIA from an authorised TATA store called "CHROMA"....It's just 2 days old.....I want to exchange it with new ipad 4th generation.....is it possible..

You would have to contact the retailer to see what their return
policy is.

I want to buy an New iPad(4th generation) WIFI CELLULAR, but i'm not live in U.S. I live in Colombia and want it with cellular somehow to buy the iPad with cellular that comes unlocked for my GSM local carries?

I want to buy an New iPad(4th generation) WIFI CELLULAR, but i not live in U.S. I live in Colombia and want it with cellular. somehow to buy the iPad with cellular that comes unlocked for my GSM local carries?

They may be purchased unlocked at full price. But whether you can use them in Brazil depends on whether you have GSM service there.
Note that if you buy in the US then any warranty work will require you to bring the device to the US for service. The US warranty is only good in the US, not in Brazil. You would be better off buying it in Brazil which will also save you duty and import taxes plus US sales tax.

HT204023 Can you use the personal hotspot on the iPhone 4 with an iPad 4th generation ?

Can I use the personal hotspot on the iPhone 4 with the iPad 4th generation which only has wifi ?
Thank you in advance for your help :)

Unlimited Internet is different than the carrier supporting the hotspot feature. I don't have an iPhone or an iPad with cellular. My limited knowledge about the hotspot is from reading support articles about it and from what I have read here in the forum.
I don't know that circumstances with the carriers have changed, but initially, the was an extra cost to enable the hotspot feature on the iDevice. I believe that Verizon was charging an additional $20 per month for the feature. Check out the support article that I posted above.
This is copied from that article that I posted above.
Note: If you do not see the option for Personal Hotspot, confirm with your carrier that this feature is supported and your wireless plan is configured for Personal Hotspot. For additional troubleshooting, see this article.

My iPad 4th generation does not mirror with Apple TV

My iPad 4th generation does not mirror with Apple TV. I can listen to my music but I can't use other apps.

Hello, Manny0860.
Thank you for visiting Apple Support Communities.
Here are a couple resources that I would recommend going through when running into issues with AirPlay Mirroring. Also, when selecting AirPlay on your iPad make sure you also select Mirroring.
iOS: Use AirPlay Mirroring
http://support.apple.com/kb/ht5209
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Cheers,
Jason H.

I have an Olympus E620 and have bought an IPad 4th Generation. How can I transfer my pictures from the camera to the IPad?. My camera does not take SD cards.

I have an Olymput E620 and iPad 4th generation, how can I download the pictures off the camera to the iPad?
The only cable I can find with lightning and usb is the apple camera adaptor but it is £25 from Apple which is a bit expensive if it will not work. Some peoples reviews seem to say this will not work, I can not use the camera reader by Apple as this only takes SD cards and my camera takes XD and compact flash cards. I have realised that you cannot use this cable on a card reader which is a shame and means taking more cables on holiday with you and more likely to get lost. This is so frustrating as one of the reasons of buying the iPad was to use, to transport photos whilst away instead of having lots of cards which do get lost and damaged. I hope someone can help as there seems to be a lot of confusion as to what works in cases like this.

go to start - computer - right click on ipod and import pics.
Peace, Clyde

Lack of Accidental Damage Protection (ADP) in Consumer Laptops in Malaysia

Model: HP Envy TouchSmart 15 j137tx
OS: Win 8.1 64bit
Hello HP,
I recently bought an HP Envy Laptop. Based on the price & specifications, I believe that it is one of the high-end products in its line. I intend to use it in long-term, which is why I invested in the high-end side of the product range.
Let me tell you about my nature of work. My job requires me to travel a lot. Meetings and audit are just a few of the regular tasks that I do and of course these kind tasks need a laptop. Therefore I bring my laptop wherever I travel. I am lucky to have all the work sites here in the Klang Valley; therefore I am able to travel using the public transportation. I use the train (LRT) a lot, which understandably puts my laptop under the risk of accidental damage.
When I bought my laptop just a month ago, I missed to consider the prospect of Accidental Damage Protection (ADP) as my insurance policy. However, I believe an established enterprise like Hewlett Packard, which has presence worldwide, would be able to offer its consumer this kind of protection. Boy how I was wrong.
I realized how important the ADP to me based on my job description and requirement and I quickly browsed my laptop web page to look for a suitable HP Care Pack. The word “ADP” did not appear so I called the Sales Hotline. My horror then came true; ADP is not offered in more than 10 HP Care Packs available for my laptop model.
I was shocked as well as enraged to discover this. I was told by the sales representative that the ADP is only available for the enterprise devices. I wonder why HP is not offering the same level of protection to its consumers. I wonder whether the enterprise client is more important than its consumers.
To my eyes, the HP products look good. It feels good. However, the customer service in my opinion is lacking. It is a sad statement but I cannot say that I am a proud owner of a HP machine.
Dissapointed,
Edy

PeerOne wrote:
This is what I call "Read the Fine Prints" carefully before making purchases. Consumers must endowe themselves with knowledge ahead of time before making purchases on anything nowdays. Whether or not they offer it isn't something the users on here can do about it since this is a user forum not a HP support Forum. The reason why the consumer laptop is less expensive is because it doesn't have all those other extra stuff that is why they can sell it less in consumer version. What ever the demand is for inexpensive laptop and less extra stuff there will be a market for it. The consumer themselves must do the homework and find that laptop will best fit their needs and what other extras do they need for their line of work not what is pleasing to eye or least expensive to get.
I agree and admit that part of this is my error on my side.
I take this as a lesson learnt - never purchase an IT device solely based on the specifications; you have to really drill yourself to determine what you really need from your device and it's manufacturer (in my case: ADP). You also have to think long and hard because sometimes customer service is usually something that we think we do not need; usually in early stage or period of the ownership of the device, but if you plan to use it long-term, and especially when you need maximum up time and stable operability, a good customer service is probably what you want to have with your device purchase.

HT4157 I have iPad 4th generation but no option for cellular what can I do

Hi everyone , I have iPad 4th generation. Today I had no wifi and wanted to connect with the cellular but could in,t find that option in my settings , what should I do

Do you have the iPad 4 with WiFi + cellular data or the WiFi-only model?
If you have the cellular model you should have a option: Settings > Cellular Data
Have you setup a cellular data plan with your carrier?

IPad 4th generation Screen go's black during gaming

I have tried serval different types of games on my iPad 4th generation and the screen go's black during gaming . Is this common for the iPad or is something wrong with this new iPad?

Is the iPad charged when this happens?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
 Cheers, Tom

IPAD 4th Generation Connectivity

IPAD 4th Generation Connectivity:
I cannot connect to the TV using the Lightening adaptor provided with my 4th Generation IPAD. I never had this problem with the IPAD 3, why is this??

No I have not, for me it is frustrating because the cabling all worked and continues to work when connected to IPAD3 it is only when you use the lightening connector for IPAD 4th Generation that it will only give you sound and not picture.

Ipad 4th generation

do you need to charge the ipad 4th generation before the first time you use it? If so, how long?
are there good accessories to give for it as a gift?

There should be enough charge in it for the lucky owner to play with it out of the box.
As to accessories? I'd just give a person a gift card since there are so many accessories available and some will work better for your recipient than others. Some want a keyboard, some don't, some want screen protectors, others don't etc.
A gift card would be better to let them pick out what they want rather than potentially dealing with something they don't need.

IPad 4th generation or iPad mini ?

Should I buy an iPad 4th generation or an iPad mini ? Why ?

Also, while Apple doesn't like rumours, it's common senses why the Mini did not come with Retina display - because they wanted to test the market first, see how we'll it sells first. Next year in 2013 you can be certain the Mini will have a retina display but still lack the overall performance of the full sized iPad. Cheers. iLove my iPad 4!

My ipad 4th generation dnt want to activate

got my Ipad 4th generation but cnt to activate not with WI-FI or Itunes by the its IOS7
help pls guys helpppppp

The normal procedure is to download the latest iTunes to your PC:
http://www.apple.com/itunes/download/
Then connect your iPad to iTunes on your PC via the USB cable.
Do you see any error messages? If so, what are they?

IPad 4th generation with Accidental Damage Protection

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