IPad Air - 128 gb,blue screen,shuts down,restarts , why ?

Have an iPad air - 128 Gb, - iOS 8.0.2 installed
while  using safari a blue screen appears,then the iPad shuts down ,and restarts by itself
action taken
- cleared cookies,
- cleared browser history,
- reset to earlier settings which is currently running I.e iOS 8.0.2 , because the blue screen started after installing updates
but now it still continues,
is it a hardware problem or a software problem?
one month back similar thing happened Apple replaced with this pad , and this pad seems to have the same problem

I tried to recreate your occurrence, could not recreate it.
The Air monitor feed cable is on the RIGHT side, so its extremely unlikely (near impossible) it could be EMI or RFI
There should no logical reasoning behind same.
However the IO board is on that side, but the Ipad mini even with a tri-field meter puts out next to nothing
Contact Apple for in shop diagnostic / examination

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