Ipad air 2 disabled

Forgot passcode. Battery ran low and after recharge Ipad Air 2 required  passcode in order to use touch id. Wifi is off  and I cannot restore from the cloud. Unit displays "disabled" message.

Forgot Lock or Restrictions Passcode, Need to Restore Your Device: Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2.Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
Forgotten Restrictions Passcode Help
           1. iPad,iPod,iPod Touch Recovery Mode
           2. About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
If none of the above work for you, then:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
  3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
  4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
  5. If necessary, open iTunes. You should see the following "recovery mode" alert:
  6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Similar Messages

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    Is the problem when installing the iOS update, or when trying to restore to your backup ? If the latter then have you tried only doing the updates without restoring to the backup - do you have a different computer that you could try resetting and updating the iPad on ? If that works you could then try restoring to the backup on the computer that you are currently using.
    If you have got another computer to try updating on, then take a copy of the iPad's backup directory on the current computer, just in case your iTunes tries to overwrite it when you reconnect to it :
    Mac: ~/Library/Application Support/MobileSync/Backup/
             The "~" represents your Home folder. If you don't see Library in your Home folder, hold Option and click the Go menu.
    Windows Vista, Windows 7, and Windows 8: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
              To quickly access the AppData folder, click Start. In the search bar, type %appdata%, then press Return.
    Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
              To quickly access the Application Data folder, click Start, then choose Run. In the search bar, type %appdata%, then click OK.

  • IPad air disabled wrong password

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    Follow the instructions on this page for how to reset a disabled device : http://support.apple.com/kb/HT1212 - you can then restore/resync your content to it

  • Ipad Air disabled and will not restore to factory settings.

    Hi Guys,
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    I do not know that that particular code means, but many times, antivirus software and USB connections can have a negative impact on restoring with iTunes.
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    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
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    5. Release Home button.
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    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
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  • IPad Air's Wireless Disabled after upgrade to iOS 8.1.2

    Guys.. anyone of you encountered that once your ipad air upgraded to iOS 8.1.2, the wireless is disabled and you can't enable it back????? i'm having this issue and now my ipad air can't use wireless. i have done everything including restoration at itunes and ipad reset to all are not helping...!!!! i really need a solution..

    If Settings > General > Reset > Reset Network Settings doesn't cure the problem you likely have a hardware problem. Visit an Apple Store for an evaluation or contact Apple: http://www.apple.com/contact/
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  • IPad Air says iPad is disabled connect to iTunes and STILL not able to use it. VERY UNHAPPY

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    Apple are not involved in tracking/locating stolen or lost devices. Have you reported it to the police ?
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  • Can iPad Air sleep when cover closed be disabled?

    An advertised feature of the function of the iPad Air is to automatically enter sleep when the Smart Cover is closed. My wife tends to start listening to a YouTube movie in bed and then closes the cover of her original iPad so that the display goes out and continues to listen to the audio. I'm considering getting her a new iPad Air, but wonder if the auto-sleep feature will interfere with how she is used to doing things. Can the auto-sleep feature be disabled? Can it be made to only affect the display and still allow audio streaming to continue? Apologies if I am just behind the times -- we currently have no iOS7-capable devices.

    The Auto Lock can be turned off, but it will not put the screen to sleep. You can cover the iPad and the video will continue to play, but the screen will not turn black and go into sleep mode. You will simply be covering the screen.
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  • My iPad Air is disabled after wrongpassword attempts.I didn't sync it with my laptop also. How can I restore it with out losing the data.

    My iPad Air is disabled after wrongpassword attempts.I didn't sync it with my laptop also. How can I restore it with out losing the data.

    You can't unlock it without losing data. It's too late for that now. You totally erase the iPad when you unlock it and you will have to start all over again. Most of your purchased content can be downloaded again.
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    Download past purchases - Apple Support

  • How many attempts ( for passcode)  is needed to disable iPad air, it is stolen and I have important information in it.

    how many attempts ( for passcode)  is needed to disable iPad air?  it is stolen and I have important information in it.

    If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818http://support.apple.com/kb/HT5818
    Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
    Report to police along with serial number. Change all your passwords.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipadhttp://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526http://support.apple.com/kb/ht2526
    What to do if your iOS device is lost or stolen
    http://support.apple.com/kb/HT5668http://support.apple.com/kb/HT5668
    iCloud: Locate your device on a map
    http://support.apple.com/kb/PH2698http://support.apple.com/kb/PH2698
    iCloud: Lost Mode - Lock and Trace
    http://support.apple.com/kb/PH2700http://support.apple.com/kb/PH2700
    iCloud: Remotely Erase your device
    http://support.apple.com/kb/PH2701http://support.apple.com/kb/PH2701
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.phphttp://www.stolen-property.com/report-stolen-ipad.php
    General steps to follow for a Stolen iPad
    http://stolen-ipad.com/http://stolen-ipad.com/
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.htmlhttp://www.ehow.com/how_7586429_stolen-ipad.html
    What NOT to do if your iPhone or iPad is lost or stolen
    http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-sthttp://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st Len
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.htmlhttp://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-numberhttp://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/HT4061http://support.apple.com/kb/HT4061
     Cheers, Tom

  • How do you disable notification on an iPad Air 2 locked screen?, how do you disable "notifications" on an iPad Air 2 locked screen?

    How do you disable "notifications" on an IPad Air 2 locked screen?

    Go to settings, notifications
    the he list has included apps and excluded.
    tap on each app you want changed and turn off the lock screen option.

  • Just got my ipad air tried to play a video in nbc it says my video is disabled when using 3g/4g go to settings to turn on where do I go to do this

    ipad air not playing video in nbc app it says video is disabled when using 3g/4g how do i turn it on in settings

    The app is saying that a cellular 3G or 4G connection is not good enough for video. Connect your iPad to a WiFi connection rather than cellular to use video in this app.

  • My iPad air is disabled because I endeterd the wong keycode and now and will not enter recovery mode

    My iPad air is disabled because I endeterd the wong keycode too many times and now and will not enter recovery mode. I haven't a clue what to do next?

    Follow the steps in this Apple support page.
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    If you must use Recovery Mode, which is at the bottom of the linked page, follow all steps very carefully. Even hen you might have to try several times.

  • Disabled ipad air

    my iPad air is disabled after entering wrong password in too many times. i tried connecting it to iTunes but the iPad is not syncing because it says i need to enter in the passcode. how do i 1) save the pics on the iPad 2) re-enable the ipad/reset the passcode?
    thanks!

    Hey frances122,
    Thanks for the question. The following resource provides troubleshooting information if you are having issues with your passcode:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    If you have never synced your device with iTunes, or you do not have access to a computer
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the Connect to iTunes screen.
    5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
    Thanks,
    Matt M.

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    I have iPad air but I would like to turn off the camera

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