Ipad air 2 locked with passcode message when connected to iTunes (mac), but it is unlocked

When I connect my new iPad air 2 via lightning cable to my Mac I get the message to unlock my iPad air 2 in order to connect, download photos, etc.
But my iPad air 2 is unlocked and displaying the home screen.  I have tried switching USB ports, restarting the iPad air 2 and resetting by holding the power & home button down, but neither of these fixes the issue.  Any suggestions?

Yes, but I was able to fix the problem by restarting my Mac.  Guess I should have tried that first
Thanks for the quick response.

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