Ipad Air 2 probleme connection wi fi
Bonjour,
Mon nouveau ipad air 2 se déconnecte fréquemment, il ne garde pas la connection. cest un problème fréquent , dans la communauté anglophone de Apple,
avez vous ce probleme aussi, et comment l avez vous résolu?
Not quite like what is being reported here, but close enough I suppose.
iOS 8 Wi-Fi problems
Why does iOS 8.0.2 not resolve the issue of WiFi connectivity with iOS 8 and the new iPhone 6?
to get to the end click on Latest reply after going to the discusssion
1,044 Replies Latest reply: Oct 23, 2014 10:04 AM by L3G1RtTxG4M3R
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Hello, nheredia05.
Thank you for visiting Apple Support Communities.
There are a couple steps that I could recommend trying. Power cycle the router and test to see if the behavior persists. Next, try an remove this prefered network from your list and then add it back again. Make sure all firmware updates have been processed on the router side and the settings have been optimized for performance. If the issue still persists try the steps in the second article.
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About Wireless Diagnostics
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Hi JKAlbright,
Welcome to the Support Communities!
The article below may be able to help you troubleshoot your Wi-Fi issue.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398?viewlocale=en_US
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including previously connected Wi-Fi networks and passwords
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
I hope this information helps ....
Have a great day!
- Judy -
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Today I upgraded my Macbook Air to Yosemite 10.3 and my iPad Air to IOS 8.3
After upgrading the iPad I was asked to connect it via cable to iTunes in order to allow for wireless sync.
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G.WThanks for your further consideration, much apreciated. I tried a different cable, different port and did reboot and soft reset. I also did reset of settings on iPad, just in case.
As I can with no problems use the same USB cable and USB port with my iPhone to connect to iTunes, the issue must be somewhat with the iPad Air and iTunes on my Macbook Air. I also can connect the iPad with the same USB Cable to iTunes on a different Macbook with no issues.
I think, best is to do a full backup on a different machine and then setting back the iPad to initial state, followed by a restore.
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Hi John,
Thanks for your input on this one. I took the iPad to the Apple store and a very helpful chap did a restore for me at the shop. He said it wasn't right to do what it did (switch into sleep mode) immediately after powering on without even being able to get to the slider "button".
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If I want the slider screen to stay up what I tend to do is, several seconds after switching the iPad on, I press the Home Button a few times and the activation page then stays on screen. No big deal really and as (so far) everything else has been going ok (still not sure about battery but others think it's alright), I'd rather put up with this than encounter different problems.
I hope your new replacement will be ok, if not then I think it could be something to do with some batches have this problem some don't or that it is peculiar just to the Air iPad though the staff at the store don't think it is.....
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I currently have an ipad 2 that seems to be very weak in picking up wifi connection. I have a kindle that picks up the signal from my upstairs, but my ipad will not. Does the air have better capability in doing this? Would think of upgrading, as my ipad 2 also seems to be losing battery life quicker. Thanks!
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netwhttp://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-wonhttp://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bughttp://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading-http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hhttp://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sighttp://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-Ohttp://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connecthttp://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipadhttp://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asphttp://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxEhttp://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmzhttp://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I'm having WiFi connection speed problem with new iPad Air and Airport-extreme 802.11ac.
I can get over 30Mbps download speed with old iPad2 but with new iPad Air, I get only 7 or 8Mbps.
I saw https://discussions.apple.com/thread/5516013 (Slow WiFi on the new iPad Air). He solve the problem by changing the Channel Bandwidth settings on the router but not such setting on airport-extreme 802.11ac.I have had the same issue but it has not been fixed by renaming the 5Ghz network. We have two iPad Air connected to HH5. I have manged to reproduce the issue described where wifi crashes if streaming and downloading. I can also reproduce on both iPads. Other devices including an iPad2 work fine.
I have even turned off the 2.4GHz and was able to reproduce the issue.
It would be good if others could also repeat the following test.
1. Connect Ipad Air to 5GHz wifi band
2. Stream from bbc iplayer - live channel
3. Download a large app such as Pages / Numbers / Garageband.
Pretty much everytime the wifi crashes. Without downloading apps I can stream without error. Also no issue seen on the 2.4Ghz band.
Apple have asked me to visit Apple store to try and reproduce on their network so hopefully this will prove if it is the iPad or HH5 at fault. -
My ipad air worked great for a day and then got stuck going back and forth between the apple logo that comes up during a reboot and the little spinning circle. When I connect to itunes it says to enter the passcode, but the passcode entry screen never appears. It is stuck in this loop. i have tried to hold the on/off button and the back button simultaneously but it just continues to switch it between the two screens described above. How do I get past this?
update: i connected the ipad air to itunes but held down the home button while i plugged the lightning connector to the ipad. I held the home button long enough to get the graphic of the lightning connector pointing to a device. then in itunes i was able to do a factory reset. but I had to do this twice in succession to get it to take. then i did a restore from the cloud and everything seems to be working now.
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