IPad Air 2 T-Mobile Cellular Issue

I started Cellular service with T-Moblie. My issue occurred when switching between cell towers. I would loose my cellular connection - "No Service".
I Tried to switch air plane mode on/off - problem persisted
I tried restoring network connections - problem persisted
I called Apple support and they directed me to repeat my first two steps.
The only way I could get my T-Mobile cell service was to do a hard reboot.
However, I would loose service again, forcing me to reboot the device.
I was instructed by Apple support to go to T-Mobile as the next step in trouble shooting.
If that was not fruitful I was to call back to restore my device.
The T-Mobile rep stated they had seen devices losing the cell signal but this was the first Apple device she had seen with this issue.
She then gave me a 1-800 number to trouble shoot with at-Mobile.
I Asked her to swap out the Apple SIM for a T-Moble specific SIM just to rule out the possibility of the SIM card being the issue.
She happily changed out the SIM card.
This resolved my issue and am no longer dropping cellular service.
Since somebody else may have a similar issue I thought I would post my experience.

Hey ravichab,
Thanks for the question. I understand that you are experiencing issues pairing your iPad with a third-party bluetooth keyboard. The following resource may provide a solution:
Using Bluetooth headsets and keyboards with iPad - Apple Support
http://support.apple.com/HT202042
Get help with pairing Bluetooth accessories
If you are unable to pair with or connect to an existing Bluetooth accessory, try the following steps:
1. Ensure that the Bluetooth accessory is in range. Most accessories have a range of approximately thirty feet.
2. If you are unable to see the accessory in Settings > Bluetooth:
- If a pairing record already exists, try to connect the accessory using that pairing record, or delete the record and pair again.
- If you have not paired with the accessory, follow the manufacturer's instructions to place it in discovery mode and then pair the accessory.
3. If you can see but are unable to pair with the accessory:
- Verify the PIN for the accessory. You may need to refer to your manufacturer's documentation for this.
- Verify that the Bluetooth accessory is using a profile that works with the iPad, such as Headset, A2DP, or HID.
4. Ensure that the firmware or software on the Bluetooth accessory is up to date.
5. Ensure that the Bluetooth accessory is charged or connected to power.
6. Turn off both the iPad and the Bluetooth accessory, then turn both devices on again.
7. If the issue persists, test Bluetooth with another accessory or consult the manufacturer's documentation.
Thanks,
Matt M.

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How to activate iPad air with t-mobile

how to activate iPad air with t-mobile service

Contact t-mobile where you are. Probably easiest to go to one of their
stores or kiosks to sign up for a data plan and get an appropriately sized
sim.

We can use iPad air from t-mobile in other countries?

I don't know if we can use iPad air from t-mobile in other countries

Yes, but you may not have LTE speeds.

If I purchase an iPad Air in Australia with cellular data capability, will I be able to use the cellular service when i'm in Canada as well.

I am going to Canada and want to buy an iPad before i go to use predominantly when i'm over there. One of the essential things that I require is mobile data and so i would be buying a cellular version of the iPad Air. However, before i buy the iPad Air in Australia i want to be sure that I will be able to use the cellular function when I am in Canada as well.
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If it's unlocked, then you should be able to get service in Canada. However, if it's locked to an Ozzie service, then they have to unlock it if they are willing/able to do so.
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Ipad air with Wi-Fi + Cellular has no sim card error

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I am new to the iPad and iPhone for that matter. Every time I turn on my iPad, there is an error that says no sim card installed. I don't know if this is a problem with my iPad or verizon? When I purchased the iPad from Apple they asked what cellular I used which is Verizon. I would appreciate any help.
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I have the same issue with mine. I just bought it from AT&T. My issue is resolved by turning it completely off then on again. Not sure if that will help you. Maybe you will need to take it back to Verizon or Apple store for help.

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Typing from an iPad Air. No probs. I see people are having problems running 32bit apps on 64bit platforms. Maybe your storage is full? Is the backup from an older backup, because sometimes it the back ups that can be faulty. Maybe if you have time try restoring the software and set it up as a new device. See if the problem still persists.

Is it possible to send SMS text msgs(Not IMessages) from my IPad Air with Wi-Fi/cellular?

Can you send an SMS text msg from an IPad Air that has Wi-Fi and Cellular network? It has its own phone number.. Just wondering.. Thanks

To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
 Cheers, Tom

IPad Air WiFi ultra slow speed issues

Having very bad WiFi streaming and general web page loading with new iPad Air, far slower than iPad Gen 1 (iOS 5) and iPhone (iOS 7).
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Mac Pro: 33 Mbps (Ethernet Cat 6 wired) yes I know WiFi is slower, not .26 vs 33 slower
My network:
Motorola SB 6141 Cable modem
All Ethernet wires are Cat 6
D-LINK DIR-655 gigabit router, WiFi should be minimum 100 or 150 Mbps (2.4 only)
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Some of you online are true network geniuses so I wanted to hear your input for me and others with new iPad Air HD high speed expectations and what configurations to make in Settings and should a new Router be considered 1) because they are faster anyway and 2) if there is an iPad firmware issue with older even still working well routers like the DIR 655.
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Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
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http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Hi. New iPad Air for Xmas. Intermittent issues with Safari closing suddenly or just suddenly opening App Store on a second tab. HELP!

Hi
There is an intermittent issue with either Safari just closing suddenly (looking at other discussions, believe this is to do with the RAM - wish this had been mentioned in at least one review of iPad Air I investigated before purchasing) however the most irritating issue is this constant 'jumping' from whatever I'm reading to the App Store which has been just automatically opened on another tab.. App Store is either showing William Hill app (never looked at or downloaded this) or on some occasions, some random game app which again, I've never looked at or downloaded... (I've checked the pages I've been reading & none of these are pop-ups or ads on these pages either...)
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I have this issue too. I don't think it's a problem with anyone's iPad or iPhone, it's internet advertisers who have worked out how to automatically trigger sending a person to the App Store just by loading a web page. I've seen William Hill and various games come through on the App Store with this technique.
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IPad Air 8.1.1 keyboard issues in ie Facebook

I'm happy with 8.1.1 upgrade i general. My Safari don't abort using FB anymore.
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anyone found a solution? Are Apple specialists aware?
greetings
//finn
btw: problems count for iPad2 and iPhone too.

I am experiencing the same problem. I do not like the Facebook app for a number of reasons, but will use it for certain things like messaging on occasion. I would never want to use it exclusively. I guess I will be dumping Safari, unless there is a fix. My issues began with the updates as well...although there was a constant crashing issue with Facebook and Safari from the beginning.

IPad Air (wifi + cellular) WITHOUT nano sim card

Just recently bought an iPad Air (64 GB, wifi + cellular; A1475) on eBay, brand new, except that the seller removed the Verizon nano sim card. My questions:
What possible reason(s) would the seller have for only removing/keeping the nano sim card from the iPad?
I assume I won't have any problems getting a new/replacement nano sim card from Verizon when/if I sign up for service with them, correct?
From what I've briefly researched online, it seems as if even though the iPad Air is supposedly specifically for use with Verizon, I can actually obtain/use nano sim cards and service from other cellular providers (AT&T, T-Mobile, Spring), correct? (See also here.)
FYI: The iPad Air truly was/is brand new. Never activated, never used (absolutely spotless).
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Joel

AFAIK, the iPads are not carrier-locked, so IFF you need to have carrier-based Internet connectivity and are willing to pony up the cost, you should be able to get the SIM from the carrier giving you the best deal and live happily ever after.
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Macbook air or iPad air for mobile use with iMac at home

Ok i have a 2012 21 imac and i love this machine. I also have a 2013 13 macbook air for mobil use at work and in class. I am considering though selling the Macbook air and strictly getting an iPad air for my mobile computing needs. I already always use iCloud for all my doc and i don't do anything beyond taking notes for class, web browsing, email, iMessage and occasionally remote desktop support support for things at work on my macbook air. I believe an iPad air could fill all those needs and with something like the clam case pro for the iPad air when it comes out would be perfect for my desire to always type on a real keyboard instead of a virtual one. but I'm still a little unsure. Ive had a laptop and a desktop since 2005 so I'm a little apprehensive to ditch the laptop in favor of a tablet.
What are everyones thoughts and advice?

Personally, the iPad is NOT a very good laptop replacement and you are getting a much more limited mobile OS.
If you already have a MacBook Air, it is a more capable mobile device and has the instant on capability as an iPad.
With your MacBook Air, you get the full OS X operating experience, also.
Plus, iPads do not have a bulit-in keyboard and trackpad and doesn't have all of the ports and connections your MacBook Air has.
Plus, your MacBook Air has a bigger screen, more RAM and more hard drive storage than an iPad.
An iPad is a downgrade from your MacBook Air.
Why would you even consider a downgrade to an iPad from a much more capable MacBook Air.
Stick with your MacBook Air. It is head and shoulders much better mobile Apple device than iPad.

IPad Air 2 not recognized by iTunes

Hi guys.
I bought an iPad Air 2 64GB WiFi+Cellular the day before yesterday. So far, I haven't been able to get it to show up in iTunes. Neither on my laptop (Sony Vaio S, 2011) nor on my workstation (custom built, brand new). Both machines run Windows 7 Home 64 bit. iTunes was not installed on my workstation until yesterday, so it's the latest version. I also updated it on the laptop, and later uninstalled every bit of Apple software and did a clean re-install.
The iPad shows both under "Devices and Printers" and the "Device Manager" as "Apple Mobile Device USB Driver". When I connect it, I get the "Trust this Computer" message - every time. I hit "Trust", the prompt disappears, and nothing else happens. Next time I plug it in, the prompt reappears. Whatever I do, the device doesn't show in iTunes, the diagnostics say "No iPhone, iPod or iPad found". (Sorry for the screenshots all being in German, but you'll be able to understand them, I think ;-) )
I re-installed the drivers repeatedly. I "untrusted" all computers by resetting the security settings on the iPad. None of the official support threads seem to apply, because they all seem to be dealing with the device not being recognized by Windows itself, or a faulty drivers installation, none of which is (or seems to be) the case here. I restarted the tablet while it was connected to the PC. I tried every single USB port I was able to find. :-) This is my first Apple device (not counting a 2nd gen iPod nano, which connects fine, by the way) and it's not off to a good start, I'm afraid.
Any ideas? Thanks.
Jules

Usually, with a window's computer, all you need to do is uninstall iTunes, Apple Mobile device service, Apple Application support then restart your computer and reinstall iTunes and plug your device in and it updates the drivers and works.
But it sounds like you've done that.
You could try to poke around in your firewall or antivirus settings, see if that software is blocking the iPad. The only other thing I can think of is to try another cable. I don't think you've done that.
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IPad Air 128GB Verizon in Space Gray?

I am looking to purchase the iPad Air with WiFi and Cellular 128GB model in Space Grey for Verizon. When perusing the BestBuy.com site, there is no listing for this model. There is one for the Silver color. When I specify Verizon products, there is a listing for the 128GB model in Silver for AT&T (SKU: 8884204). On the webpage for this model, the Verizon logo is there (although the title still says AT&T) and states "also available in Silver." Is this an error? For the 128GB Silver AT&T model, the SKU is 8884268.

Yes, I know how much it sucks when the items we really want aren't availiable. I have been following the various tech news sites and it just seems like there is a shortage all around for the cellular high capacity iPads. Not sure why it lists the space gray version as silver though.
One solution might be getting a non-cellular iPad but getting a mobile broadband so you can still use it anywhere. Right now there are some specials going for those devices where you can get the mobile broadband free. And you can use it for multible devices not just the iPad.
I work for Best Buy as a mobile sales associate but all my comments, posts and opinions are my own and do not in anyway reflect Best Buy.

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I backed up my ipad 2 to iTunes by USB cable with no problem a month ago. I bought a new iPad Air and want to restore it from the old iPad backup. When I connect the new Air by USB to my iMac (late 2012), running 10.8.5, with iTunes open, no device shows up, and a window says that iTunes cannot connect to the device "Peggy's iPad" because the device timed out. The operating system and iTunes version are the same as when I made the backup from my old iPad. What happened?

If you don't have teh most current version of iTunes, you probably will not be able to sync the iPad Air.
Also, from the error message you give, it sounds to me like it's trying to sync via wifi and not via the cable, is this how your iTunes is configured for the new iPad Air? I have no issues syncing my iPad Air to a MacBook Pro running Mavericks (OS X v10.9) using the USB cable, although I did intentionally set mine up as a new device rather than as a restore of my iPad 2 backup...

IPad Air 2 T-Mobile Cellular Issue

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