IPad air causing my Virgin Superhub to Reboot itself

I have the Virgin Superhub and since I have upgraded to the IPad Air , I have discovered that when I log onto a web page on safari the iPad males the Superhub reboot itself causing the wifi signal to drop out! I have 2 iPad minis and a 5S in the house and they are all fine. It is only the IPad Air that is causing the Superhub to reboot. Virgin say it's not their equipment! Any ideas?

Some ideas.
Startup times – speed up

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IPad AIR (7.04) won't stop Rebooting itself. Reset does not solve.

Problem started after/during installing app from appstore (either Gmail or Google Translator)
Resetting device is successfull, but auto reboot keeps taking place : Apple logo appears fir 10 sec or so. then the small logo clock that hardly is turning at all....
After some minutes: device reboots itself, over and over.
I cannot stop this behaviour. Reset (pressing home and upper button) DOES reset but issue remains....

Sadly it seems the iPad AIR and IOS is not fully booted enough for iCloud to find my device.
It shiws "offline" on www.icloud.com after logging on.
Now attempting iTunes 11.1.3 . Jyst installed it in Windows 7 64bit PC
PC detects apple device through USB
iTunes after the setup attemots to connect to it, but fails with a popup:
"ITunes could not connect ti iPad AIR 'iPad AIR Erwin' because it is blocked with a passcode. YOu must enter your passcode on the iPad befire it can be used with iTunes"
Well... nice indeed huh ?
It detects my device with correct name, senses it has passcode and is blocked....
But i cannir enter the code on the iPad since it is 'still' booting ( small white icon wheel that hardly is twirling)
Thus is a deadlock. Cannot factory reset because i cannot enter the code !?

I have a iPad air how do I restart or reboot the device please

I have an iPad air how do I restart or reboot the device please?

Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Having issues with iPad air.. It's constantly rebooting and giving me a blue screen. Anyone have a solution?

iPad Air
operating system ios8.1.3
I've had no success troubleshooting the problem I'm having with my iPad Air. Started after I updated the software to the new version . Once update was complete I encountered my screen looked funny with wiggly lines and then the screen turned blue. I tried to reboot it by holding down the home and the off at the same time but that only turned it off and then back on and the same thing happened all over again. Now my iPad air only continues to reboot when I turn it on. Is it possible for Apple or Mac products to get a virus? I'm hope someone has a solution to this problem I'd like to know if there's anyone else out there that's experiencing this issue with the iPad Air.

This is not a virus. It sounds like it could be a hardware problem.
First, try resetting your device. Press and hold both the home button and the sleep/wake button for about 10 seconds, until the screen turns off. Ignore the slider that will appear. Release the buttons, then press and hold the sleep/wake button until the Apple logo appears. This is the equivalent of a reboot, and should not affect your data or apps.
If that doesn't help, try restoring your device from backups, and if that doesn't help, restore it to factory settings (ie, do not restore a backup). See:
http://support.apple.com/kb/ht1414
If none of that helps, the issue is caused by some kind of hardware problem, and the device will need to be repaired or (more likely) replaced.

ITunes 11.1.4.62 sync -50 error (iphone 5S, iPad air) caused by iphoto

Hi
Hopefully someone here will be able to help because the phone help I got from Apple (in french) was very unhelpfull...
I am on an imac with the latest mavericks.
I noticed yesterday the -50 sync error, so I assume it started with the new iTunes update (which I did on jan 24th). Both ipad and iphone sync fine when I uncheck sync photos from iphoto (I always had that setting and never had a problem). When it is checked and I choose a few events to sync, the number of photos to sync never show up...
If I choose a folder of photos to sync instead it works fine.
I did restart everything, wipe the photos from my devices (by the way they communicate fine with iphoto directly), trash the ipod photo cache, if I use a new library with a few photos it sync fine.
I also did the repair permissions, rebuild thumbnails, repair database, rebuild database and I used iphoto library manager to rebuild my library, but nothing worked....
Also while I was doing all this, the com.apple.medialibraryservice crashed a few times, never happened before.
Anything else I could try before I start rebuilding one by one the event to see where the problem is?
I did see a few posts mentionning the xlm album data, but it was not very clear to me what they were recommending...
hopefully I did not forget to mention any important info
thanks!

I had been struggling with this issue for a couple months with Apple TV - my photos would not show up. Didn't matter too much. Then photos stopped syncing to my iPad and iPhone and after a couple days searching online, I have finally solved this issue.
There is a program called iPhoto Library Manager ( http://www.fatcatsoftware.com/iplm/ ) It is only for Macs. I downloaded it and then had my iPhoto library rebuilt (previous attempts of doing this through iPhoto did not work). It takes a bit longer and scrambled the order of my albums (I had them chronologically), but when I checked some albums to sync, the total number of photos began showing in iTunes, which it did not do anymore. And now my photos are back on my iDevices.
Hope this helped!

IPad Air Spontaneous Reboots?

While I love my new iPad Air, I've had a number of spontaneous reboots over the past month, and wondered whether anyone else was experiencing anything like this. Tonight's most recent incident occurred less than six hours after performing a reset to factory defaults, then a restore from an iPad 3 backup, and happened when I clicked on a link in a spam email. The link opened Safari, I saw it was spam, and immediately went back to Mail to delete it, which caused an immediate spontaneous reboot that only took 10-15 seconds to return me to the login screen.
I've had a couple of these situations over the past month, and had assumed some pre-iOS 7 app was burping, which would eventually resolve itself with app upgrades. However, now I'm not so sure. The situation slowly worsened until this morning, when it blew up. Last night I played around with a new iOS 7 version of Flightradar24. This is a cool app that tracks hundreds of flights world-wide dynamically updating a global 3D map with their movements and info from their flight transponders. So, you can follow individual planes in flight, with their call sign, altitude, speed displayed from takeoff to landing. Anyway, I followed a few flights for a couple of hours with the app, quit and went to bed, leaving Big Clock2 running on the screen overnight. This morning, I quit the clock, and started up the Podcasts app to listen to a show during my workout, but Springboard's behavior seemed a bit odd, so I did a simple Restart to clear the RAM with the power button. That didn't help, so I then tried a hard reset (power + home button) to also clear the caches, which also didn't help. In fact, things got worse because I then couldn't even log in at the login screen because the swipe-to-login feature didn't work. Another hard reset finally allowed me to login, but then Springboard was missing a bunch of folders holding over a hundred installed apps. Settings showed the apps were still there, but they weren't being displayed. It didn't occur to me to try the Settings/General/Reset All Settings option to potentially force Springboard to rebuild its display preferences for installed apps, so I proceeded with the full iTunes Reset to Factory Settings option instead, and spent the rest of the day tweaking everything to my preferences.
Since this isn't a pristine rebuild, but rather a reset to factory settings + restore from backup option, I can't really tell whether I simply have some corrupted setting from my backup doing bad things, or an iOS 7 software or iPad Air hardware issue. So, I'm turning to the cohort of new iPad Air users for info.
So, have any of you new iPad Air users been experiencing occasional spontaneous reboots while using your iPad? These are quick reboots, taking only a fraction of the time common with a full startup from shutdown or from a hard set reboot process. It's too soon to query the Apple folks, since I can't force the behavior to show them. But, it is worrying. I don't really know whether I have a software or hardware issue yet. I'm guessing software, but even in that case I don't know whether it's app related or iOS 7 related.

Hi Dave,
Yes I have this on both my iPad Air and iPhone 5S. Both started same day I received and restored them from iCloud. My iPhone 5s was the first to be affected (as I received it first). I spend numerous hours with Apple performing diagnostics. We tried full firmware restores as well as a full replacement of hardware. Eventually I gave up with them as it is a very long processes to restore everything every time . I'm sure you are very familiar with that process. It's only a 10-15seconds to reboot although it's not really a reset. So I am waiting until they just fix it.
Now with my iPad it has since day one. I set up my camera to record the problem because it seems completely random.
So with that you are not alone. I'm not sure I have the patience to help on my on device as I think I've given them enough to move forward. I asked my Apple engineer rep today for an update.
I'll keep you posted.
Thanks, Gary

My iPad Air keeps dropping wifi

my iPad Air keeps dropping wifi, i have rebooted it, restarted it, and i have had no luck. help please.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT201407 can face time on iPad air from saudi work in another country

I bought an iPad Air from the Virgin Mega Store in Saudi Arabia, Dhahran Mall. Unaware Face Time was not installed due to country regulations. I returned the product for a refund and after explaining the situation, I was neglected the refund, I was even willing to receive less than the amount paid for, that did not happen either. At the end of the day, I’m now stuck with an iPad Air without the use of Face time when I go home. I thought being an authorized dealer or as advertised as an Apple iStore for Apple, there would be the 14 day refund policy ??? Does anyone have any suggestions on this matter ?? Model number: ME987AE/A
Thanks

Any iOS device officially sold in the KSA, which at minimum means a device sold by any authorized Apple reseller there, has by demand of that government had Facetime blocked at the hardware level. There is no way to activate it by any officially supported means.
We cannot discuss jailbreaking in these forums.
Regards.

Hi my Iphone 4 will not connect to my virgin superhub (netgear). Tried resetting network settings with no joy. Tried resetting all setting again no joy as well as rebooting the hub. My Ipad connects to it fine so cant understand it. Any Ideas appreciated?

Hi, My Iphone 4 will not connect to my virgin superhub (netgear). Ive reset network settings with no joy, Reset all the phones settings also no joy. Ive rebooted the hub and none of it works. My ipad has connected to it not problem so doesnt make sense. Ive read that it could possibly be my phones wifi signal reciever may not be strong enough but on my handset it shows as full bars!!! Any ideas would be really appreciated.
Thanks

I had this same problem with my new MBP 15", but only with the USB port on the left side. The USB port on the right side worked fine. Perhaps the ports on the left don't have enough signal energy for the iPhone.
Anyway, try using a different USB port, and if that doesn't work, perhaps you could try a powered USB hub.

IOS 8.02 update cause iPad Air to auto reboot while playing games and always 'No Sim installed' appears

I have updated my iPad 3 and iPad air to the latest update iOS 8.02 sinice a week ago. The iPad 3 is okay while the ipad air is having problems. Firstly it randomly auto reboots and apps auto shuts as well. Secondly the 'No Sim installed' always appears while using the iPad. Anyone having the same problem please advise how to solve these problems. Thanks.

Using the battery level meter in this manner is comparable to using your car's fuel gauge to calculate miles per gallon. The only thing that matters is the total amount of operating time from full charge to auto-shutdown.
Use the wall-mount charger that came with the iPad and charge overnight. Do NOT use an iPod/iPhone charger. Do NOT use a computer's USB port. Then, operate it normally until auto shut-down (ignore any low level alerts that may appear). An irony is that doing that test to determine the total operating time is also the procedure necessary to calibrate the battery level meter.
I'm not claiming that you do not have a problem. I am stating, however, that we don't yet know. If the above test does, in fact, indicate a problem, read this.
Also, according to Apple:
Use Your iPad Regularly
For proper reporting of the battery’s state of charge, be sure to go through at least one charge cycle per month (charging the battery to 100% and then completely running it down).
Elsewhere, Apple elaborates and explains that two half-discharges (or four quarter-discharges, etc.) equals one full discharge.

One Twitter feed causes white screen of death on iPad Air

II have a problem viewing ANY tweet from @NRO or @NROcorner. Whenever I click on a link in either of these tweets, within 10 seconds the screen clears so all I see is the white screen of death.
ANy idea what causes this?
note, this is on an iPad air that was just updated to IOS 8.1.3

When I connect it the computer doesn't even recognize it now. I tried DFU mode but it just goes straight to the white screen from the apple logo. Apple logo is only up for maybe 3-5 seconds max. I tried to put it into DFU mode but it won't go :-/. It's looking like I'll be making a trip to the apple store. When I went to update it said it worked and was rebooting but when it rebooted it gave me the tether logo on the screen saying to connect to itunes. So I did that and it looped like this like 4 or 5 times and then just went white screen on me :-/

Ipad air is spontaneously rebooting

My ipad air (128,Verizon) just reboots itself. This occurs when starting a new application but no specific app that I can determine. Any suggestions?

I have the very same problem with a few extra symptoms. Some times I can't get the screen to come on,and i have received a temperature warning message.
I can understand some of the old Apps causing an issue with crashing the OS, but the temperature warning is odd in that the Ipad was cool to the touch and I still received the message after it was on my night stand for 6 hours and it was very cold by that point. I tried the rest and restore. My next step is taking back for a replacement. There may be issues with heat with the increased speeds in a smaller package. I still love the Air . It's my first Ipad after all

Can not get my ipad air 2 to reset or reboot

I have an ipad air 2 that I believe is running IOS 8.1. I jailbroke it using Pangu. After not finding much need for a jailbroken devise I went to reset the ipad to factory settings. I backed up the devise to my macbook and followed the reset procedure going to settings, general, reset, and erase all content and settings. The ipad then restarted and it appeared to be doing it's thing. The ipad rebooted after a while and the apple logo appeared, then After about 2 hours the apple logo was still there and it seemed to be stuck.
I then plugged the ipad into my computer and opened itunes. itunes recognized the ipad and give me the option to set it up as a new devise or restore from back up. I choose to sset up as a new devise. The ipad then just displayed the apple logo for a few more hours, once again it seemed to be stuck. I preformed a hard reset on the ipad by holding the power and home buttons at the same time and reconected it to itunes. Now itunes does not even recognize the ipad when it is plugged into the computer. I reset the devise several times and it still will not get past the apple logo.
I then powered the ipad off and let it sit overnight while I searched online for a solution to this problem. the next day it appears that the battery had been completely drained because I was getting the low battery symbol when I was trying to turn the ipad back on. I then plugged it into my macbook and let the battery recharge for about an hour. I then tried to put the ipad in rocovery more and reset it from itunes, but now it looks like it is not going into recovery more. I have held down the home and power buttons while powering on in an attempt to put it into recovery mode and that does not seem to be working. I tried to do a recovery fix using redsn0w but that did not work either.
I would really like to be able to fix this thing on my own before sending it to apple. If anyone has any ideas or suggestions on how to fix it I am all ears. At this point I just want to reset it to factory settings. I do not care if I am able to recover any of the data that was on it. If anyone can help me get this things working I would be willing to send you some $$$ via Paypal for your time. Thanks

Jailbreaking violates the Apple warranty and licensing agreement and voids ALL support from Apple. No one on here can help you as doing so is a violation of the Terms of Use of these Communities. If you send the iPad to Apple they will just send it back to you as they are not permitted to work on a machine that has been jailbroken.

My new at Christmas iPad air requires a reboot at least once a day sometimes more. Is this normal?

My new iPad air requires a reboot at least once a day, sometimes more . Is this normal?

That type of error could indicate a WiFi network problem. That type of error can usually be gotten around by simply turning off/on WiFi in the Control Panel or Settings. There may or may not be any problem with your iPad Air. It won't hurt to have it checked out. You could also test your iPad on some other WiFi networks to see if it has any problems there. If it doesn't you might want to take a closer look at your network.

Syncing projects from my iPad Air to CC causes app to crash

I have a few projects on my iPad Air and would like to sync them to CC. However, when I select to sync, the app crashes and every time I reopen the app, it crashes after maybe 5 secs. The only resolution seems to be uninstall/reinstall which causes me to lose my projects. Not good.

Thanks for that tip. This will work until they get this fixed.
Kenneth W. Barrett, Jr.
This message has been digitally signed with my private key, and contains a copy of my public certificate so that you know it came from me and has not been tampered with
Sent from my iPhone. Please forgive any typos.

IPad air causing my Virgin Superhub to Reboot itself

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