IPad Air cracked without trauma

Picked up my iPad Air, which I was the last to touch and had suffered no drops or other trauma, to find a crack right across the screen through the glass. As I used the machine, which still worked, another opened up and then a whole bunch of small cracks.
Compared to previous models the Air felt more hollow and there was a slight feeling of flex in the glass (is this normal?) but it's a complete mystery. I have seen lots of people discussing the fagility of the Air online with mystery cracks or cracks from minor bumps that should be part of normal use.
I've owen at least half a dozen glass-front Apple products and none has cracked for no reason or from only minor bumps.
I have a Genius appointment today. Am I going to to get ripped off for a repair?

Just got back from the Apple store and they won't repair the defective, not fit for purpose product for free. Looks like they have a robust policy on screens that break trivially as if this happens all the time.
It's £249 to fix it as a swap out repair. It'd be much cheaper not doubt to just get the screen repaired by a backstreet phone dealer. Used these before for things like iPhone batteries and microphones and they've always been good.
Certainly I think the iPad Air, as something that's supposed to be portable and carried around, it clearly too fragile to be fit for purpose. From Googling there seems to be plenty of people that have suffered spontaneous cracking or cracking from trivial knocks so hopefully Apple will get their comeuppance.
I tried pressing the old-style iPad's screen in the Apple store and there's way less flex in the screen. A bendy yet ultimate very brittle screen doesn't seem a recipe for durability.

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Ipad air is without retina display? what is the retina display?

ipad air is without retina display? what is the retina display?

A retina display is a high resolution display. The name comes from the fact that the pixel density of the display is higher that your eyes retina can resolve at normal reading distance.
The retina display has four times as many pixels as the non retina display.
As has been stated, the iPad 3, the iPad 4, and the iPad Air all have the retina display.

My MacBook pro screen is broken (awaiting part for repair) can I transfer keynotes pres onto iPad air? Without a home screen to navigate?

I am eagerly awaiting the correct parts to repair my MacBook pro screen (my husband dropped it). I have an iPad air but for some reason iCloud has only stored a very old copy of a keynotes presentation I need? Anyway to transfer with being able to see MacBook screen to guide me?
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You misunderstand the memory management scheme and misinterpret the display you're seeing.
To start with, free memory is wasted memory. Once some disk contents have been brought in, it is wasteful to discard that data just to make the RAM that it occupied "free." Inactive memory is memory that is not currently used, can be given to an application that needs it without doing any disk I/O (or used as a destination for reading disk content) but which currently holds disk data that might be useful in the future. I.e., it's file content of some sort.
To get a better idea of how Mac OS X manages RAM and how to interpret the Activity Monitory dispaly, see this tech note: Mac OS X: Reading system memory usage in Activity Monitor.
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Randall Schulz

IPad Air 2 without slow motion

My air ipad 2 with IOS 8.1.2 , the slow motion option does not appear.
Is it possible to activate? or is an error ios 8.1.2 ?
I have proven to restore the Ipad and then recover the backup option disappears slow motion .
Any ideas?

Are you sure that you actually have an iPad Air 2 versus an iPad Air?
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IPad Air sound enhancer

I hate that the speakers face back. On my iPad 2 I bought a cheap disc like enhancer to send the sound forwards, but you can't get one for the iPad Air in the UK. I've made one using a soft plastic iPhone 4 case. I cut it to size and manage with that. But does anyone know of a good looking one? I know of the Stereoamp 180 but it's expensive here.

I have the same problem with my iPad Air 1. I also have an iPad Air 2 without this problem. I started the iPad Air 2 from scratch and started reloading all my apps (about 1400 of them). I discovered that about three of my Apps caused the sound to drop dead, so then I knew what the problem was on the iPad Air 1. So I did a lot of checking and discovered that the Apps messed up the operating system in Air 1. The only way to fix the problem was to Restore the iPad Air 1 to the way it came from the factory and then reload all my Apps except the three bad ones. This solved the sound problem and also other problems that were caused by the three bad Apps. Many iPad problems arise from bad Apps. Once an App ruins a part of the Operating System, the ONLY way to fix it is by Restoring the device and loading in all your Apps again except the bad ones. Finding out which ones are bad requires a second iPad that you test the Apps on by loading in one at a time and using them until you have a problem. Many of the problems people have that can't be fixed is because an App has somehow messed up a part of the operating system. This happens when a bad App crashes. The only way to fix these errors is to do what I have done. It's a big job to say the least. If there is an easier way, someone please tell me because I've tried just about every way and this is the ONLY way it works on impossible problems.

The glass on my new ipad air was broken one day. I have had it for about a month. 1 day I took it out of its case as usual and the screen was splintered at the top and cracked downwards. It had not received any bangs, or been dropped or anything. Help!

Hi, I have had my ipad air for about a month. The other day I took it out of its cover and it was splintered from the top with downward cracks. It is new and under warranty so I rang the support team. They told me that it would cost about €120 but could be repaired on the spot and they made me an appointment at the local genius bar. I got there and they told me that I had dropped it or banged it or something. I said I had not, they insisted that I must have done. I repeated several times that I had not - it was obvious they did not believe me, they said I must have done. They then told me they never repaired or replaced broken glass in any ipads, that the man on the 'Support' had been wrong. They always replaced the whole ipad at a cost of €300. I was devastated at not being believed and at the amount of money they were asking for. I left and rang the support again. I was told their system was down but to call on monday to get a quote for the reparation, I could send it to my home insurance company and they would undoubtedly cover the repair. I asked how long this was all going to take because, I was in the middle of a big project and this was taking up my time, and also I needed the ipad for my work. They told me it would be done in a minute. I rang on the Monday and I was told it would take up to 5 days to send but probably it would arrive sooner (it is now thursday, I have received nothing). I then rang my household insurance, a big company - and they told me they had never heard of such a cover. I asked if this was because I had a very basic policy, they said, no it wasn't that - I didn't have a basic policy I had quite thorough policy, but they didn't know of a policy in any comany that would cover this sort of damage. I was stunned - yet again I had been given false information and false hope by apple. Yet again I was let down. I then decided to do a further investigation on the internet and discovered a long trail of comments on Apple Forum of people who have also had splintering and cracking of the ipad air glass for no reason whatsoever. Some have commented that the glass could be thinner in order to reduce the weight, some have said that the splintering could be caused by a weakness in the casing at the top where it is plastic (the ones that take sims) that might make it more flexible and therefore liable to crack.
All of the posts and complaints on the apple forum and elsewhere seem to point to a design fault. However throughout all this I have been mislead by apple support staff constantly who all say different things, I have virtually been accused of lying by denying that my ipad received any kind of impact by apple staff and I have been left feeling incredibly frustrated and upset by the total lack of any kind of real help by Apple. All this despite being acomplet apple user in my business for the last 25 years, where I have never come across this attitude towards me as a customer before.
When the screen on my iphone broke, it was because I fell in the street while I was talking on the telephone, it flew out of my hand and smashed on the pavement. I was rolling around in agony, while my son was holding up the smashed telephone wailing 'Mama, you've smashed your iphone!!!' This of course, I blamed on noone but myself - it broke because it fell, I paid an arm and a leg without protest to get it repaired.
This is not the case with my new ipad air. It has splintered for no good reason at all - and noone at Apple seems to want to help me or to care!
I would really appreciate it if someone could tell me if there is anything else I can do to ge this matter resolved?

If it was a refurb replacing one that was under warranty, the warrany is good until the original warranty expires or 90 days from replacement, whichever is longer. In either event, it should still be covered if you've only had it for a month. (assuming you're in the US here). You can try to restore it as a NEW device rather than restoring from your backup, but this sounds like a hardware failure... I think. I'm not sure what you mean by "the top half of the screen slides". If you mean only the top half is touch sensitive, how can you determine that? You wouldn't be able to slide to unlock if that were the case...
Sorry, I'm a little confused by that description.

IPad Air screen crack

My iPad Air screen simply cracked without dropping it or damaging it. Has this happened to anyone? Does the guarantee cover it? I bought it less than a week ago.

Margarita ~ Welcome to the Support Communities. Go to this Apple page:
http://www.apple.com/support/ipad/repair/
...and click on the Screen damage box.

How do I sync multiple devices on iTunes without apps that are only on an iPad Air not sync on other devices?

How do I sync multiple devices on iTunes (iPad Air & iPhone 5) without apps that are only on an iPad Air not syncing on my iPhone 5? I have apps on the iPad that I do not want on the iPhone, but when I sync my iPhone I have apps that are on the iPad sync to it also. How do I fix this so only the apps/data on each device sync to it?

Settings
iTUnes and app store
turn off automatic downloads for apps
Then what you buy on one device only goes onto another if you want it to

How can i access appstore on new ipad air without putting credit card details on my already existed apple id.

Hi
I made my apple id for my new 1st apple ipad air from my hp laptop. when i want to access appstore to download some free apps it is asking to review my details for credit card and i dont have that.
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You can create an iTune and App Store account without credit card
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
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HT201269 I have bought a new IPad Air to replace the first version of IPad. I want to transfer my information from the old to the new one without losing the data and history from APPs like Candy Crush. What do I do?

Just purchased an IPad Air to replace a first geneation IPad purchased several years ago. How do I transfer data from the old to the new without losing the history and data from Apps like Candy Crush? Thanks

How to Transfer Everything from an Old iPad to New iPad
http://osxdaily.com/2012/03/16/transfer-old-ipad-to-new-ipad/
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Moving Content to a New iPad
http://tinyurl.com/qzk2a26
Transferring your prepaid cellular data account depends on your carrier. AT&T lets you move it yourself when you go to Cellular Data in Settings and log into your account with your previous AT&T user name and password. For iPads with Sprint service, you can set up an account on the new iPad and contact Sprint Customer Care (888-211-4727 and go through the menus) to deactivate the old plan and get credit for unused service. For Verizon, call the company’s customer service number for mobile broadband support (800-786-8419) and ask to have your account transferred.
 Cheers, Tom

HT4314 I have two games Tribez and Tribez and Castles on my iPad. I have to send my iPad Air back for repair to crack glass. Is there any way to save the games., for when I have to restore back up

I have two games tribez and tribez and Castle. As my new iPad air has a cracked screen I have to send it back for repair. I have to do a reset and restore backup when I get it back. Is there any way to back up above games. On tribez I have reached level 99 and will be annoying to starts again.

Do you have a computer with iTunes on it that you have associated the iPad with?
If the answer is yes, simply set iTunes up to back up the device locally, fully sync the apps, photos, movies, etc. A copy of everything, including the config of the device and all your settings (scores) will be made on the computer's drive. This even includes a backup copy of all the apps. When you get the replacement device (probably a refurbished blank unit), a Restore from that backup will totally reconstruct what you have today.
If the answer is no, you will have quite a bit more work to do in order to get back to the original state that the iGadget is currently in (minus the crack).

TS3899 I HAVE IPAD AIR HAVING PROBLEMS WITH EMAIL DELETING AFTER A SHORT TIME WITHOUT COMMAND CAN YOU HELP

Q. I have an IPAD air having problems with my email deleting after a short while without command.

I've had issues like this before.
I ended up having to call my provide to reset the connection, which worked for a while, then quit. i then took it into my provider for a new sim card and had the connection re-established again. I haven't had issues since.
hopefully for you resetting the connection with your provider will do the trick and a new SIM card wont be nessesary.

I want to add my existing iPad Air 2 to a new iMac Retina 5K. Can I do this without erasing the contents of my iPad?

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Hi. Actually you can connect your iPad to the iTunes without erasing the contents which purchased from iTunes Store. I suggest to import your photos taken by iPad to iMac the first time: Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support.
Also you can click to stop syncing to avoid losing some contents.
Regards,
Anson

My iPad Air gets a error when I try to backup. It does sync properly. My iPhone backs up and syncs without isssue. I am running latest itunes and iOS 8 versions. Thank you.

My iPad Air gets an unknown error when I try to backup. It does sync properly. My iPhone backs up and syncs without isssue. I am running latest itunes and iOS 8 versions. Thank you.

Try rebooting your computer and reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.

After syncing iPad Air with iTunes the Info Page no longer shows up. Doesn't matter if I sync via wi-fi or try another computer. Without the Info Page how do I sync my calander/contacts/mail ??

After syncing iPad Air with iTunes the Info Page no longer shows up. Doesn't matter if I sync via wi-fi or try another computer. Without the Info Page how do I sync my calander/contacts/mail ??

I think there's a big ol' discussion in the Mavericks forum about this - some folks have suggested setting up your own CalDAV server so you can continue syncing without having to route things through iCloud.
It may be simpler to go back to Mountain Lion or Lion (assuming you were on either of those). My syncing computer is on Lion and can't go higher so I didn't realize until recently that USB syncing over contacts & calendars was no longer available!
~Lyssa

IPad Air cracked without trauma

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