IPad Air microphone volume very low

I've been using iPad 2 to iPad 2 FaceTime for long time. The voice are absolutely cristal clear. But the other party recently bought a new iPad Air, which has caused very low and troppy voice when I hear from my iPad 2. The other party has indicated to me that they can hear me clearly and even louder than iPad 2. The situation is not unique because they have tried on a different new iPad Air with me which yielded the same result. The Skype test shows no significant difference between 2x iPad 2 and iPad 2 to iPad Air. I'd also imagine there will be no much volume difference when FaceTime between 2 iPad Air.
So the bottom line is that Apple will need to fix the FaceTime bewteen iPad 2 and iPad Air for inbalanced volume setting.

Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
I saw one post where a user said dust got in the small mic hole. Used a vacuum cleaner to remove and audio restored. Try it.
 Cheers, Tom

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