IPad Air "My Location" function is not operating when connected to my own BT HomeHub 2.0 WiFi Router, but "My Location" works when connected to friends' BT routers within a mile of mine.
Friends with their own ipads connected to my router experience similar non-availability of updated "My Location" when in my home.
So it seems to be a router issue rather than an iPad issue. However I have seen comment elsewhere that it may be because Apple's location database does not have my router location listed. I have no idea how authoritative a response this was, or simply a guess, and wonder if Apple themselves have confirmed this as an issue for them to address. If there are piles of routers out there which Apple don't recxognize the location of, it seems rather pointless a facility!
If anyone has resolved the problem by switching their routers to a different make/model I would be interested in their feedback.
If you have the WiFi-only iPad your location is determined by the location of nearby WiFi routers. The WiFi-only iPad does not have GPS. Without GPS location-finding is done by using a Apple location database which contains the MAC addresses of routers and their physical location. A MAC address is a unique number which is built-in to all network devices when manufactured. The Apple database is built and updated by Apple GPS-enabled devices (primarily iPhones) actually seeing your router and then adding/updating the router's location in the database.
Bottom line: Your Router is probably not yet in the Apple location database. It hasn't been seen yet and added to the database. Without this your iPad cannot be located. Unfortunately, there is no way for users to request information to be added to Apple's database.
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