IPad Air problem logging in

I am from Malaysia and I have bought an IPAD Air.Since my husband didn't use it for a long time, our family has definitely forgot the
Passcode.
Thought that restoring the Ipad would work, however we were prompted to fill in the Apple ID and its password. The Apple ID shows up to be [email protected]. So we thought that the Apple ID would be ******
We forgot the password, so we went to https://iforgot.apple.com/ and try to reset the password. We were given two options: Email authentication and Answer security questions. We forgot the email password so we proceed to answering security questions. Then it prompted me to filled in the birthdate.
I filled in the correct birthdate but it shows up to be wrong. Then we tried my other family members' birthdates and all wrong, and we were not able to fill in the birthdate for the next eight hours.
On the next day, I tried filling in January 1 and succeeded. The security question turned out to be "Como te dicen"(which we don't even understand what it means). So I want to know if I have recklessly connected my husband's IPAD Air with a foreign Apple ID, or I have enter the wrong Apple ID the whole time, or the Apple ID is being hacked? Thanks!
<Email Edited by Host>

It is more likely than not that you have simply just mistaken the email.  Unless he made that email back when hotmail was first started a LONG time ago, its unlikely that it is just his name with no numbers or anything else with it.  I think you just got a lucky guess on the birthdate.
Go to https://iforgot.apple.com/appleid and see if you can locate his Apple ID.  If you still are stuck contact Apple for further assistance with locating the correct account. Apple ID: Contacting Apple for help with Apple ID account security

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