Ipad air suddenly shut down and restart

my ipad air suddenly shut down and restart . i have thus problem since i bought ipad.
so i have to replace it or all ipad air has this kind of problrm...
anybody have solution??

Try some basic troubleshooting:
(A) Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
(B) Try reset all settings
Settings>General>Reset>Reset All Settings
(C) Setup as new (data will be lost if you do not have backup)
Settings>General>Reset>Erase all content and settings

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