IPad Air totally unresponsive after 7.0.6 download

I plugged the iPad air into my computer and iTunes recognized it, then I downloaded the 7.0.6 update.  The update then gave an error message and aborted.  Now my iPad won't turn on, and iTunes does not recognize it.  Neither does my computer (windows 7, doesn't show up under "My Computer" anymore).  I've updated both Windows and iTunes, but no luck.  I've followed all the steps in both http://support.apple.com/kb/ht1808 and http://support.apple.com/kb/TS1538 with no luck.  The iPad displays the apple logo and then that connect to iTunes screen and nothing else.  Shutting it off with home and sleep buttons does nothing.  Plugging it into the computer does nothing.  Now what?

Unfortunately your iPad is in recovery mode now and the only way to get it to work is to restore it using recovery mode and that will totally erase the device.
If you have a backup, you can restore from the backup after the device is up and running again. Worst case scenario, you can download most of your purchased content again for free as long as you use the same Apple ID that was used to make the purchases.
I don't know what else to suggest other than to use another computer or try various cables, and USB ports on your computer. If you have a friend or family member that is running iTunes on their computer, you might be able to restore the iPad using theirs. If that isn't possible, make an appointment at an Apple Store and ask them to restore it for you.

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