IPad Air Update 8.1.3 problem

I successfully downloaded the iOS Update 8.1.3, but now it won't install.
There is enough space on my tablet and the battery is recharged.
I tap on "Install Now” and enter my 4 digit passcode.
A big window opens, showing the "Terms & Conditions”.
I first tap on "Agree” on a big and then again on a small window.
The big window with all the "Terms and Conditions” remains on the screen.
No installation whatsoever!
After a restart this big window is gone. Showing "iOS 8.1.3 downloaded" and “Install Now”.
This is an endless loop.
Please help.
Many thanks in advance.

Good Morning, 
The first thing I would suggest is to make sure you have a backup of your iPad.  Next, I would turn off the 4 digit passcode and try to install the update again.  (You can turn the passcode back on after it has updated.)
If you are still not able to update your device, you may need to use recovery mode to restore your iPad.  Here's how:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. 
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again. 
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
Last Modified: Feb 3, 2015
Hope this helps ...
- Judy

Similar Messages

  • IPad Air update problem!!!

    Hi. I have new iPad Air 16Gb. I pressed check for Updates. While updating, now I see Black screen with Apple logo and white line with 0% indicating. One hour no change!!! What should I do?

    First, be sure your iPad is plugged into the charger that came with it. Then you can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
    Try again to see if the problem persists.

  • HT4623 iPad Air update and problem

    When doing the current update, my screen went black and I can't get it to turn back on. I have an iPad air.
    Thx for your help!

    Have you tried resetting your iPad?
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
    No data will be lost.

  • Ipad Air update

    I have a First generation 16GB IPAD Air with wifi, cellular retina display which came in with a default IOS7.0. I have tried upgrading it to 8.0 but wasn't able to as the upgrade requires an additional space of 8 GB which I am not able to provide.Is there any way that I can update it?

    Check for Update

  • IPad sofwate update iOS7.1.1 problem

    Hi, I have been using iPad air and when I updated iOS 7.1.1, my iPad air just turned off and it didn't turn on again. when I press power switch it appears apple logo and iPad autoically turn off again! Moreover, when I put iPad on charging mode, it appears on black screen apple logo and trun off again and it happens continuously until I keep in charge!
    Does anyone please let me know that how can I turn on my iPad?

    Hello MAHSOHEL,
    Thank you for providing the details of the issue you are experiencing with your iPad.
    I recommend following steps 3-6 below for an issue like this:
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on),reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    You can find the full article here:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    If you get to step 5, I recommend backing up your iPad before performing the restore:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/HT1766
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Ipad Air Power up and down problems

    Over the past month, my new iPAD AIR has been experiencing some power problems. Feeling confident I'd left my iPAD Air on, three times I've gone to log in and found a black screen. I tried to power it on with the power button, but it would not power up. I had to do a forced quit with both buttons depressed to get it to reboot. Last night I powered down before bed, and awakenend unable to power up with the power button. Once again I had to do a forced quit (both buttons depressed) to get it to boot up.
    Also, SAFARI APP on iPAD AIR has been quiting quite frequently during a swipe to a new page launch. I've noticed this on my iMAC as well.
    Any help is appreciated. I think a visit to the Genius Bar is needed, but I'm hoping it may be an easier fix.

    Hi Zamo1951,
    Welcome to the Support Communities!
    The information below may help you with this issue.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Hope this helps .....
    - Judy

  • Ipad Air update to IOS 8.02( stuck in apple logo; turns blue every few minutes and starts over; itunes does not recognize it)

    Hi everybody,
    i updated my IPAD  bought in october 2013 to IOS 8.02.
    Now the IPAD only goes to the apple logo, every few minutes it blinks blue and starts over. I tried doing the home plus switch thing and it doesnt work.
    Itunes does not recognize the device either.
    Do you have any solution to this issue?
    Regards,
    Guillermo

    Hi Guillermo ..
    Folllow the instructions for recovery mode here >  iOS: Unable to update or restore

  • IPad air HDMI lightning connector picture problems

    hello, the picture and sound work but there is an annoying judder or small jumps in the picture. It's very noticeable and annoying. Tried two different HDMI cables to test.  The problem is not there when the films are viewed on the iPad itself.

    Do you have another cable you can try?
     Cheers, Tom

  • IPad Air updated to iOS 8 and now webpages load very slow

    Same problem on my iPhone 5 with iOS 8. All my other iOS devices that were not updated, work fine.

    Spotlight suggestions can't be activated after ios8 update on iphone 5s
    I just updated to ios8 on my iphone 5s. I just wanted to try the new spot light features.
    I went to settings->general->Spotlight search    and enabled Spotlight suggestions. This is shown as a tick mark.
    **** But when I go back and then return again to the same menu, I see that this option: spotlight suggestions is disabled again. It is not possible to apply this setting.
    Without this setting enabled, the new spotlight feature in ios8 will not work.
    Further I see another problem:
    Under      settings->gerneral->Spotlight search,  when I try to enable  Bing web results ,    the whole settings applications crashes.
    I informed Apple customer care regarding, they provides some troubleshoot but this has not helped.
    Has someone else seeing the same issue?

  • IPad air and deleting movie rental problems

    Hi everyone, new to the forums so I'm sorry if I've posted in the wrong section... I recently rented two films from iTunes, which I now want to delete but I can't work out how to do so? I am able to delete films I've purchased but I can find no way or option to delete rentals. I've tried via my iPad and also via iTunes on my laptop.. Surely I'm being a total idiot and doing something wrong lol?
    I'd be really grateful if someone could tell me how I solve this?
    Many Thanks in advance

    They're definately there, I'm looking at them right now, taking up space on my iPad.. There's just no option to delete them

  • IPad air update Apps lukt niet

    Iik krijg de melding, kan niet kopen als ik wil updaten via de AppStore wie weet raad?????

    JBIZZLE wrote:
    but will I have to re-purchase my apps and new stands subscriptions? or will i be able to just re-download them?
    Just Re-download using the Same Apple ID that made the Original Download / Purchase.
    Download Past Purchases  >  http://support.apple.com/kb/HT2519

  • HT203512 Got my iPad air replaced guy in store said my music was in cloud and it wouldn't be a problem to transfer over.turns out it is cause I had updated my system since then and my entire music Is

    I Got my iPad air replaced because it had problems connecting to the wifi.
    the guy in the Apple Store said my music library was stored in the cloud and would be easily restored.
    the problem is the new iPads operating system was updated there for couldn't retrieve my stored music I was livid I have an old pc
    that took me ages to get the full music library on in the first place and don't really want to go down that route again.
    please if you can give me any advice to get my library on my iPad from the cloud please help.....

    There are two ways to sync music across your computers and devices (e.g., iPads, iPhones).
    One (the "traditional" method) is to connect a cable between the PC or Mac and the device, open iTunes, and sync all or some of your music.
    The cloud method requires an iTunes Match subscription ($25/year in the US, £22/year in UK). With this method, you sign up, and all your iTunes music is copied up to the cloud, where it then becomes available on all devices. If you stop the subscription you lose cloud access to the music - however, you should keep a copy of the music in its original location (e.g., the PC you started with), or download everything from the cloud to another authorized computer, to keep a local copy just in case. If you're not sure whether or not you have an iTunes Match subscription active, check your emails from Apple, or just try to sign into iTunes Match on the iPad (Settings - iTunes - iTunes Match) and see if it lets you.
    "Device backup" is a separate thing from "syncing". You can back up an iPad to a computer or to iCloud. Much of your information is backed up - however, it does NOT include music. If the Apple representative told you that an iCloud backup would restore your music, he was mistaken.
    I don't know if that helps you
    Matt

  • Audio problem after ios 7.1 in ipad air

    After updating to ios 7.1 in Ipad air I got the following problems.
    After watching a movie via the video app and switching to home screen, the keyboard click sound is muted and also the lock sound is.
    I tried for the solution by resetting my device 5 times but his didn't work.
    Please let me know anyone has this kind of issue...Please report to Apple to fix this issue in next update.

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430
    Check your settings. The iPads have a small switch on the right edge. http://support.apple.com/kb/ht1430 It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
    If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    iPhone: Can’t hear through the receiver or speakers
    http://support.apple.com/kb/ts1630
    http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
    To solve some sound problems, just follow these simple steps
    1. Go to Settings
    2. Tap on General
    3. Tap on Reset
    4. Tap on Reset All Settings
    What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.
     Cheers, Tom

  • An error occurred downloading iOS 7.1. This message pop up when I tried to update my iPAD air

    How to get my ipad air update with iOS 7.1.

    What did the error say?
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
     Cheers, Tom

  • IPad air safari browser not working properly

    Ever since my last update to 8.1, the safari browser on my iPad air 16 Gb has had problems responding. I can search but the links in the search results may or may not respond. Sometimes the links work and sometimes they don't. I have tried closing all the open windows and clearing the safari history and website data. The problem does not go away. Has anyone found a fix for this problem?

    Close all Inactive Apps
    1. Double-click the Home button to see all Inactive Apps
    2. Hold the Apps down for a second or two until you see the minus sign
    3. Tap the minus sign to close App
    4. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo

Maybe you are looking for

  • QFX file won't open in Moneydance automatically

    I download details from my bank in qfx or Quicken format but I use Moneydance as my finance application. Firefox used to pop up with Moneydance already selected. Now it doesn't. This worked with Firefox 3. It did not in Firefox 7 and 8. I'm using a M

  • Quicktime controller not displaying on website

    Hello all. Usually I don't want the QT controller to show up on the video I have on my website. I want viewers to watch the short clips complete without messing around them. So I did something (who knows what) to ensure that the controller would not

  • Nokia belle toolbar and many more features

    google translation hello recommendations and look forward to Slide left or right to run the toolbar toolbar NFC: on / off GPS: on / off fm transmitter: on / off -screen dial: on / off 2G/3G: mode offline: The display brightness: Click to reduce dupli

  • SAP ISU BILLING

    Hi experts, Can you tell me what are the hierarchy of rate type . Moderator note - repeated posting of same non-specific question  - no research, not checking the available repositories. Link: [Rate help|http://help.sap.com/saphelp_erp60/helpdata/en/

  • HT1386 I want to sync without loosing ny music that I already have in my Ipod how can I do that ?

    It is the second time that I have sinc and lost all my music 450 songs I am not very happy the way synv is working