Ipad Air upgrade system

I was setting up our new ipad Air and it prompted me to upgrade the system.  I agreed, and now it is just flashing back and forth between the apple sign and a black screen.  I figured this was part of the process, but it has been doing this for almost an hour.  How long should this take?  Can I stop it?

Try the following:
1. Restore:
http://support.apple.com/kb/HT1414
2. Recovery:
http://support.apple.com/kb/HT1808

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