Ipad Air will not use the hotspot from my Samsung Galaxy S4

I just got my Ipad air WiFi ( 16GB).  I have a samsung galaxy S4 phone.  When I turn on my hotspot on the samsung  and connect to it from the Ipad, it says there is a connection, the WiFi symbol is on the Ipad, and then try to go to the internet and nothing happens. I then turned off my hotspot and turned on my boyfriends Iphone 4s hotspot and it worked instantly.  I have tried rebooting both devices as awell as try using an open network on my hotspot on the samsung. Still nothing! Both devices are up to date on everything. Has anyone else had a problem connecting thier samsung to Ipad?

if it see the signal, and lets you join your galaxy hot spot - it should work.  But your carrier needs to know, and you need to have an accout that supports the use of a hotspot.  Att for example, charges $20 mermonth to allow tethering.  Is your account set up for that?

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