IPad air won't sync music

please help.......spent silly money on a new ipad air that won't sync my music, it just shows it greyed out. unplug it and there is nothing there.
my iPhone 4S is fine with the same account and latest iOS.
I think it's poor I have never had problems previously.
seems like I am not the only one with this apple fault ?

I had the same problem. But I was able to fix it with a little luck.
If you have a backup of your iPad that is functional and has value, hold on to it.
First, restore/wipe your iPad so it is empty execpt for the stock software.
Begin to restore your iPad from the backup.
As it is working, click on the "Manage My Own Music" selection on the iPad sync window. Will ask if you are sure, say yes.
Un-check and Re-Check the top box in the music section of the sync pages.
Click Sync at the bottom and let it work.

Similar Messages

  • IPad Air won't sync music or apps - infinite loop

    I've tried for several days to sync my new iPad air to my music and apps with no success.  All over the USB cable.  I've pared it down to just one album and no apps with no better luck.  Right now it appears to be in an infinite loop where it starts to sync the music, goes to step 5, downloads some music, stops and then restarts the whole process again.  It wipes out the previous few songs loaded when it starts again so it never finishes.  I've tried unchecking all music to sync which wiped out the few songs on the ipad and then tried loading one album.  That worked once out of over 10 times to succusfully load one album.   Subsequent tries have not resulted in any better results, I haven't been able to add any more albums or playlist on top of that only one.  The first time it tries to load after I've wiped the ipad clean there are 4 steps.  On the subsequent tries when it goes into the infinite loop there are 5 steps to syncing the music.  It seems to stop loading at randon song counts and I've tried different albums and playlists.   Right now, I get the following errors.  Yesterday I think it was more of the first error but I can't say for sure.
    The iPad cannot be synced because it cannot be found.
    The iPad cannot be synced. An internal device error occured.
    This is a brand new 32GB model with plenty of free space (since I can't load any of my music).  I have been able to add apps through the app store with no issues.

    I had the same problem. But I was able to fix it with a little luck.
    If you have a backup of your iPad that is functional and has value, hold on to it.
    First, restore/wipe your iPad so it is empty execpt for the stock software.
    Begin to restore your iPad from the backup.
    As it is working, click on the "Manage My Own Music" selection on the iPad sync window. Will ask if you are sure, say yes.
    Un-check and Re-Check the top box in the music section of the sync pages.
    Click Sync at the bottom and let it work.

  • My iPhone5 and iPad Air won't sync by USB with iTunes 11.1.4(62)

    Since updating to iTunes 11.1.4(62) both my iPhone 5 and iPad Air do not sync. I am using an Apple USB cable plugged directly into my 27" late 2012 iMac. WIth the phone I get an -50 error message. With theiPad Air it gets up to syncing Apps, and then gets hung up. I have rebooted all of the devices and iTunes multiple times, and it still does not work. Any ideas? I see a lot of people are having syncing troubles with iTunes 11.1.4(62) on different devices too.

    Here is an article about the -50 error:
    http://support.apple.com/kb/TS1583
    It sounds like you have a firewall or virus protection software interfering with the process.

  • My iPad air won't sync with my music in iTunes on my MacBook Pro

    I have tried to sync my new iPad air music through iTunes with the music on my MacBook Pro using a direct cable.
    A message box opens and says that this computer is no longer authorized for purchased items on this iPad. Select Store and authorize.
    I go to store and authorize this computer with my AppleID and then a box opens and says the this computer is already authorized?
    It just keeps going around in this circle.
    Any ideas.
    Thanks!

    Seriously?  There are various reasons why I don't use the Cloud, but I want to sync my calendars on my iPhone with my new MacBook Pro.  So I've been setting up the new machine, and most things work, but I can't get the phone to sync calendars with the MacBook.  The instructions (on the laptop) say to plug in the phone, and go to iTunes, select the device (the iPhone) and then click the Info tab.  But there is no Info tab to click.  I've searched and searched, and cannot find it.  So, now I'm thinking, is this the answer to this problem that Apple hasn't alerted me to?  ...or am I a complete moron for not being able to find it?  The look in iTunes is different from what I'm used to looking at in my old machine (an older MacBook). 
    Music, iTunes U, and other things seem to sync properly.  I haven't investigated yet to see whether my calendar is syncing up right.   
    I don't keep up on all the nomenclature:  "Mavericks" refers to the new OS that came with my Macbook (10.9.1)? 

  • HT1430 Ipad Air Won't Sync

    My new Ipad air wont finish synching on PC.  Iphone 4s synchs fine.  Moving bar at top of of PC Itunes synch window keeps revolving at step 5 or 6, but won't go to the next step..  Left for hours with no effect.

    I had the same problem. But I was able to fix it with a little luck.
    If you have a backup of your iPad that is functional and has value, hold on to it.
    First, restore/wipe your iPad so it is empty execpt for the stock software.
    Begin to restore your iPad from the backup.
    As it is working, click on the "Manage My Own Music" selection on the iPad sync window. Will ask if you are sure, say yes.
    Un-check and Re-Check the top box in the music section of the sync pages.
    Click Sync at the bottom and let it work.

  • Ipad Air won't sync photos

    I have a Mac Pro tower running Mavericks (10.9.1).  Latest iTunes (11.1.3) and iPhoto (9.5.1).  New iPad air running 7.0.4
    When I plug my iPad into synch my photo library (around 6500 pictures and 37GB) - my entire computer freezes after about 5 photos are transferrred.  I have tried:
    rebuilding my photo library
    updating permissions
    deleting iPod cache
    power cycling
    unchecking include videos
    Changing sync from all photos to manual.  The problem persists with just one small album selected.  I get the spinning wheel that locks up my computer somewhere between the 5th and 10th image transferred even if the album only has 20 images total.
    I'm at a loss.  If I don't select any photos, the sync works fine.
    My old ipad 2 and iphone 5S work fine.
    thx for any ideas

    I had the same problem. But I was able to fix it with a little luck.
    If you have a backup of your iPad that is functional and has value, hold on to it.
    First, restore/wipe your iPad so it is empty execpt for the stock software.
    Begin to restore your iPad from the backup.
    As it is working, click on the "Manage My Own Music" selection on the iPad sync window. Will ask if you are sure, say yes.
    Un-check and Re-Check the top box in the music section of the sync pages.
    Click Sync at the bottom and let it work.

  • ICal on iPad Air won't sync with Mac Pro

    All I want to do is to sync the iCal on my iPad Air with my Mac Pro (both with the latest systems) WITHOUT using the cloud. Why doesn't the sync function really sync when I attach the iPad to the Mac Pro? The dialog says that it sync's, but it doesn't.

    Seriously?  There are various reasons why I don't use the Cloud, but I want to sync my calendars on my iPhone with my new MacBook Pro.  So I've been setting up the new machine, and most things work, but I can't get the phone to sync calendars with the MacBook.  The instructions (on the laptop) say to plug in the phone, and go to iTunes, select the device (the iPhone) and then click the Info tab.  But there is no Info tab to click.  I've searched and searched, and cannot find it.  So, now I'm thinking, is this the answer to this problem that Apple hasn't alerted me to?  ...or am I a complete moron for not being able to find it?  The look in iTunes is different from what I'm used to looking at in my old machine (an older MacBook). 
    Music, iTunes U, and other things seem to sync properly.  I haven't investigated yet to see whether my calendar is syncing up right.   
    I don't keep up on all the nomenclature:  "Mavericks" refers to the new OS that came with my Macbook (10.9.1)? 

  • New iPad Air won't sync with iTunes on Windows 8

    Hello,
    I have an iPad Air that will not sync with iTunes. That same machine however syncs with my original iPad and iPad 2 with no issues.
    Only thing that happens when I connect the iPad Air to the PC is a tile/window pops up like it is looking for photos on the USB device?
    I have tried disabling, uninstalling/reinstalling, updating the driver, all with no success. I even factory reset the iPad Air and didn't change the outcome.
    I can tell you that the iPad Air is running the latest firmware, my iTunes is the latest version, and Windows 8.1 is up to date, as well as both other iDevices syncing error free.
    Any insight anyone could provide on what I could be missing would be greatly appreciated.
    Thanks in advance.

    Hello jennebb,
    The following article can help get iTunes and your new iPad Air working together.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • IPad air won't sync to MacBook pro

    I Tried to sync my iPad air to my MacBook pro laptop and it doesn't register under devices on iTunes. The iPad isnt even showing it as charging while plugged into the computer. I troubleshot by plugging in an iPhone 5 and it recognized that device. Do I need to get my iPad serviced? It is under warranty.

    Hi, echld. 
    Thank you for visiting Apple Support Communities.
    I would need more information regarding your system configuration and hardware to provide a better answer.  However, here is an article that you may find helpful when experiencing this issue.
    iTunes: Resolve USB-related alerts
    http://support.apple.com/kb/TS5254
    Cheers,
    Jason H.

  • IPad Air won't sync after update

    I was still on 7.1.2 on my iPad Air before I upgraded. I made my backup to sync all my apps and everything and then did an update using the restore option and when I choose to restore my back up it takes about 3 hours and after that none of my apps have synced and iTunes is still asking if I want to "set up as new" or "restore from backup" well I have restored from backup about three times without getting any of my apps back. Any one else have this issue or know how to help? Thanks

    If you can, decline both options to restore the backup and set up as new, and just cancel out.  Then eject the iPad, quit iTunes, restart your computer, restart iTunes and then try to sync again. You can't be any worse off than you already are, of none of your apps are syncing anyway. Maybe refreshing everything will allow the process to work.
    IF you still have the backup that you created before you updated, your app data and settings should still be safe in that backup.

  • Won't sync music to iPhone or iPad

    iTunes won't sync music to either my iPhone or iPad.
    The music appears in the "on this iPhone"-tab in iTunes (when the phone is connected), but every single song is grayed out, and has a dotted circle beside it.
    I have been able to add about 20-30 songs one by one, but after those 20-30 songs, the rest of the songs i add are grayed out with the dotted circle, even though I'm using the same method. (Which is pressing the arrow beside the songs, choosing "add to --> iPhone" one by one).
    I've tried everything I can think of. Restoring iPhone/iPad, managing music manually, deleting and resyncing.
    Actually called apple customer service, but apparently, buying a few thousand dollars worth of products does not include customer service.
    Help would be greatly appreciated.

    this is happening to me as well. I have tried every single "fix" out there that I can find.
    I have restored my phone from backups.
    I have uninstalled itunes and reinstalled it on my comp
    I have restore to factory settings and started from scratch
    literally nothing is working.

  • My iTunes won't sync music to my iphone 4

    My iTunes won't sync music on to my iPhone 4. It syncs music on to my ipod 3rd gen, but not my iPhone. All my software is up to date, and all my settings are correct, but nothing seems to work. I've tried, turning my phone off and on, restoring my phone, restarting my computer, unchecking and checking my music, and nothing seems to work. I only have one playist with all the songs I want onto my iPhone, because my whole iTunes library doesnt fit onto it. Another note, it was working perfectly fine yesterday and this morning. But earlier today, my music only showed 3 artists, 2 albums, and 622 songs (which is how much I should have on there), and I tried re-syncing my iPhone, and now there's no music on there at all. Please help, music is the main thing I use my phone for, and its gonna make me go crazy if I dont fix this.

    I know that most of these posts were put up a little while ago
    But.
    I too had a similar problem - my thoughts were:
    Something to do with update to IOS 7.4
    Corruption
    Itunes software issue
    After a LOT of research, I found a simple step that solved this issue for me.
    I had been running my sync (pre - IOS 7.4) as automatic - see the options section under the summary tab
    I changed my selection to manually manage music and videos and tried another sync
    Wha La!
    It began to copy over 700 songs that had not properly synced to my Ipad 2
    BONUS: it then started to sync my videos again.
    Hope this helps somebody.
    It certainly made my life less frustrating
    Downside: I have to MANUALLY manage - but it's better than all the hassles
    NB: I don't know why this error occurs and I'm not sure this fix will work for everyone's issues but it can't hurt.

  • Can't remember password for new ipad air. have never synced it with another computer never had the chance to use icloud. How do i get in?

    Air MD792E/A, iPAD WIFI CELL 32G Space Grey 
    Can't remember password for new ipad air. have never synced it with another computer never had the chance to use icloud. How do i get in?       Tried to sync with itunes but iTunes can't sync without a password.  I cannot see summary on the side bar.  How do I restore so I can restart my  iPAD Air since it has relatively no history. I have not had the chance to use it yet.  Finished set up to as far as the start menu.
    <Personal Information Edited by Host>

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • My iPad Air won't let me watch videos I bought because it says my billing is wrong but it is not

    Hi my iPad Air won't let me play the videos I bought because it says my billing address is invalided but it is not, I think it's something to do with security code

    Not for free, no.  Well I guess there is.  Don't sync your phone.  We don't, but then we only use it for talking and taking photos which you can transfer using even a pretty old computer.
    Some people don't seem to need 10.7.  Discussion suggesting iOS6 will work with iTunes 10.6.3 for some phones - https://discussions.apple.com/thread/4324248

  • My ipad mini is not syncing music onto in, my ipad has been replaced to see whether the issue is to do with the ipad but its still not working. i have a a windows PC please help thanks

    my ipad mini is not syncing music onto in, my ipad has been replaced to see whether the issue is to do with the ipad but its still not working.
    ive tried everything and ive been to the store which was when i was given a new ipad mini. i have a a windows PC please help thanks

    Are you attempting to sync music from your iTunes Music Library on your PC?
    What options do you have set on the Music Tab for your iPad in iTunes?
    What happens when you sync?
    Any error messages?

Maybe you are looking for

  • Windows cannot be installed to this disk 0. The selected disk has an MBR partition table. On EFI system, Windows can only be installed on GPT disks

    Hi All, I have been trying real hard to install Windows 8 on my Macbook Pro early 2011 model. I followed the instruction given by Bootcamp word to word, all things went very smoothly untill I was asked Windows Setup Instaled to selct the Hard drive.

  • Key Command for Selecting All in Stack?

    - Hi, I'm wondering if there is a key command that I missed that allows you to select all items in a stack when it is collapsed? I'm mostly using Bridge for the Stacks feature. I actually prefer to use cataloging programs for DAM. But shooting HDR, s

  • How do I Audit Remote Control?

    A requirement of us implementing SCCM Remote Control, is that were able to report on what/when technicians are connecting to client systems. Upon investigating the canned reports in SCCM, I've found 3 reports that do some of this, specifically the 3 

  • Change

    How do I change a pdf document to Word for editing ?

  • How to close a view

    hello all, I have a view that opens an html view on a button click. how can I go back to the first iview from the html view? I tried to use a toolbar button with different system action - but without success.... thanks, Michal