Ipad Air won't turn on

We did an update on our Ipad Air. I am not sure if the update completed. The system now only goes to the Apple Icon, stays there for a few minutes, then shuts off. It automatically will turn back on and get as far as the icon. I tried a shutdown with on/off and home keys however, it continues to the same as bringing the Apple icon and then shutting down.

Try a reboot by holding both the power and home buttons until the apple logo appears...if it will not restart from that procedure, you need to restore from recovery mode by following the instructions in http://support.apple.com/kb/HT1808

Similar Messages

My Ipad air won't turn on after the new IOS7 update

my Ipad Air won't turn on after updating to the new IOS 7.1.1. It ask me for my password I put it in, the apple logo appear and then it want off now it won't come back on. need help please

Did you try this?
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

IPad Air won't turn on after opening the smart case

iPad Air won't turn on after opening the smart case cover, it does not do it all the time but enough to concern me

Take both the iPad and the Smart Cover back to where you bought them for an evaluation. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

Updating iPad Air won't turn on. Help??!!

I LITERALLLY just bought an iPad Air and just finished setting it up and was informed that there was a new update for my iPad so went ahead with it. It looked like it was happily updating but now the screen is completely blank, it won't respond to holding the on/off button or both the on/off button and home button at the same time.
I've plugged it into my PC to try and restore it but iTunes is telling me that "The iPhone update server could not be contacted" with the options for OK or More Information; the latter of the two providing no help whatsoever. Without it connecting to iTunes or even turning on, I don't know how to reset it.
Any help for my brand new (now very expensive paperweight) iPad Air would be very much appreciated!
Thanks.

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note: Data will be lost

IPad Air won't turn on even after fully charging overnight and won't reset using the power and home button.

I have tried charging the ipad over night and no matter what I do it won't turn on. I did try plugging it into my computer and itunes recognized it once, but I wasn't able to restore it. Please help. It's only 3 months past warranty.

If you have owned the device, as in purchased from Apple, less than a year then there will be no charge to repair, or most likely, replace the device. If you have had the device more than a year you will be charged an out of warranty cost for replacement ($219 I think) and that is much cheaper than a new device. If you have Applecare+ then you have an additional year of coverage and the replacement will be $49 or $79 depending on when you got the Applecare.

New iPad Air won't turn on

I recently purchased a iPad Air (First Generation 16gb) from Amazon and it will not turn on. I have tried holding the home and sleep/power button at the same time for 10 seconds and on other attempts, more than 10 seconds. It is still not turning on. The screen shows no dead battery sign, it shows nothing at all. I have also tried plugging it into my computer, note that my computer and iTunes are both fully updated. Nothing is showing on my computer either. I have tried different power adapters and charging cables when charging but nothing is working. Although I can send it back for a refund, I thought I would see what other things I could possibly do before. Thanks!

If you connect the device to power for at least 30 minutes and then attempt to reset the device by holding the sleep/wake and home buttons together and it does not respond, I suggest that you return the device for a refund. It may require you holding the buttons for up to 30 seconds, but if that does not work, the device is not worth messing with.

New iPad air won't turn and/or charge

Hi all. Have tried charging my new iPad throughout the night and it's still not showing any sign of life. Problem is it was a gift for a family member in Argentina and kind of needing working here as I could really do without having to return the machine in the UK where purchased. Anyone know what can be tried to kick start matters. We have tried rebooting pressing and holding the home and snooze button but nothing. Thanks.

Hi there Podrico,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W.

My Ipad air won't turn on after restarting during an update

It stopped turning on after I reset midway through an update because the update froze. As in, it stopped completely for four hours.

Did you try this?
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

IPad Air won't turn on. Tried home/power.

My iPads charger broke, so had to buy a new one, while waiting I used all the power.
I read to press the power button and home button to get it working again.
When I do this it shows me a picture basically telling me to plug it into iTunes.
The problem is.. my laptop is broke and I can't access iTunes.
Is there anyway around this?
Leaving it charging doesn't do anything :/
Do I have to buy a new laptop ? -_-

There is no way around it. You are being instructed to restore the iPad using iTunes. You have to do this with a computer. It does not have to be your computer. Any computer running the latest version of iTunes will do, but it will totally erase your iPad.
If your laptop is not working, I assume that you have been backing up with iCloud. After you restore the iPad, you can restore from the iCloud backup and will be OK. If you don't back up, you will have to start all over again and download all of your purchased content again in the iStores. Much of that paid content will be free as long as you use the same Apple ID and as long as the content is still available in the iStores.
Most likely, you will need to use recovery mode in order to restore, and you can read about it here.
If you can't update or restore your iOS device - Support - Apple

My iPad air won't charge at all and I don't know if it's the charger or port help!i have had a new port put in before and it worked fine after but it's not working now! I have spent way to much trying to fix this thing one problem after another?

My iPad air won't change at all, and I don't know if it's the port or charger cable it is charging normally but it just won't charge. I have had a new port put in before after a charger getting stuck in there but it worked fine after and now it's not working at all! I don't know if maybe it's the charger getting old but I have spent far too much money on this iPad then I should have as it's one problem after another witch is causing me lots of stress.

Try giving your iPad a reset. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot and try again.
How are you charging it? its's best charged plugged into the wall not via USB. So if you're trying via USB, try using the supplied power block plugged into the wall.

My macbook air won't turn on.. last night it was still working properly... when i woke up this morning, i went to turn it on but it didn't respond..i tried plugging the charger and the lightning cord showed a green light which is normal when charging..

my macbook air won't turn on.. last night it was still working properly... when i woke up this morning, i went to turn it on but it didn't respond..i tried plugging the charger and the lightning cord showed a green light which is normal when charging..i tried to open the macbook air again but nothing happened.. no fans, no chimes, no light in the laptop showed..what should i do? please help..thank you

Welcome to Apple Support Communities
A green light means that your battery is full or that it can't be detected. If you can't start up the Mac, probably your logic board or battery aren't working.
Take the MacBook to an Apple Store or reseller to get your battery or logic board replaced. If the MacBook is in warranty, this repair will be free

My MacBook Air won't turn on? I have to dropped it but earlier in the day I got a notification about a full single drive. I have tried the ideas in the communities but its still not working, help!

My MacBook Air won't turn on? I have to dropped it but earlier in the day I got a notification about a full single drive. I have tried the ideas in the communities but its still not working, help!

See this article:
http://support.apple.com/kb/ht3964
Find the section that applies to your computer, and follow the instructions.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

My ipad air won't charge. I am using the correct cable supplied with it. I have restarted it and it still won't work.

My iPad air won't charge. I am using the cable suppied. It shows the charging icon for a split second then says not charging. I have tried re starting and nothing changes.

Z zoozx ,
How could Microsoft come up in a forum about an Apple problem? We have heard for years how superior Apple products are but we've never had as many headaches and problems with our Windows PCs over the years as we have with the Apple devices we now have. My wife has the most recent iPad and my son has the most recent ipod Touch. Earlier problems notwithstanding, the iOS 7 upgrade was horrible and hard to imagine for a device where the company controls all of the hardware and the software with no variants. As for Microsoft, I can say I have programmed on many various platforms from PolyForth to Unix to Windows and .NET. I think what many Apple users don't understand about Windows is the sheer magnitude of variables in making the software and all upgrades work for such a myriad array of hardware platforms and usage scenarios across an enormous number of partners and small to large enterprises. Anyone who has worked with a large integrated system can get a sense of this. I work in healthcare and our HIS system is rated #1 in it's class (built on a derivitive of an old MIT OS) but due to it's vast integration capabilities and the variety of usage and setup variables from site to site, it requires daily dilligence in error reporting and resolution across all of it's applicaitons. Microsoft Windows works and integrates with a massive number of other Microsoft client and server solutions that are used by the vast majority of enterprises in the world. It's no small feat to keep the Microsoft software stack in good working order. Of course everyone is entitled to their opinion but I wish we could past this ABM mentality that pervades online forums. I'm not sure if you've noticed but the Apple forums are jam packed with folks like yourself and me having problems with Apple hardware or software so I'm not sure where we can say one is better than the other, even if you could carve out some realistic benchmarks from which we could compare them on an even playing field.
With all the said, and I apologize but feel that the Anti MS anecdotes belong left long in the past, but any ideas on how we can get the supplied power cables to charge the devices they came with? I don't believe I've ever encountered a problem at the power cable level like this in which 2 cables are not working on 2 different devices. I think it points to software problems but as someone else mentioned about display settings, I'm not sure how your display settings affect the charging of a device in a non display mode. Would that suggest the thunderbolt cables are not capable of delivering enough charge to keep up with idle power consumption?

My brand new MacBook Air won't turn on all the way.

Hi my brand new MacBook Air won't turn on all the way. If I try to restart it or shut it down, it will go like it is starting up, but goes to a gray screen and stays there. I can see the mouse and move it, but it won't turn all the way on. What is wrong with it? It had been working fine since I got it, but today it hasn't been.

You may have to see if troubleshooting this issue can help, though the instructions on a process of elimination by symptoms are tedious in the following support article, and are suggested to be performed ahead of trying the process described in the title.
•Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
For the actual SMC reset, note subsection in above, instructions click-open on blue text:
>Resetting the SMC on portables with a battery you should not remove on your own
If the computer does not shut down, and just hangs there, try pressing the power button down for 15 seconds. Check the suggestions in the above article to see if any of them can be used, if the computer will power-up.
There is another item that sometimes can help, but the main issue you say could be resolved by the SMC reset; this other thing is involved NVRAM (non-volatile random access memory) so here's an article about it.
•About NVRAM and PRAM:
http://support.apple.com/kb/HT1379
>Resetting NVRAM/PRAM opens in above, click-to-see instructions on how to reset.
You may have to call ahead to the nearest Apple Store for an appointment to see a Genius; or at authorized reseller, their service product specialist who should be trained to understand how to proceed, just in case there is a hardware issue behind the symptoms. When you call, be sure to have the serial number and purchase date available, when you call an official store.
Or use the 'Apple - Support - Contact Apple Support' to start the process...
http://www.apple.com/support/contact/
Hopefully this helps somewhat.
Good luck & happy computing!

My macbook air won't turn on and doesn't charge?

my macbook air won't turn on when it is plugged in. The light on the connection is orange, not the usual green.

Orange means charging.
Keep it plugged in for a while.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
For more on this:
http://support.apple.com/kb/TS1365

Ipad Air won't turn on

Similar Messages

Maybe you are looking for