IPad Airplay Issue - iOS 8

I work for a K-12 school district.  Teachers often use airplay and the app AirServer on our macs to mirror their iPad on their mac.  This has worked great, until iOS 8.  On iPads with iOS 8+, when you click on the airplay button in Control Center, the menu does not expand beyond showing "iPad" and the first airplay device (see image).  This is an issue because oftentimes we have SO many computers available to connect to, they are switching in and out so fast you cannot find the one you need.  On iOS 7, this menu expands, as it should, and displays a long list of available devices.  I have tried hard resets, resetting network settings, installing a fresh copy of iOS 8.1, updating to iOS 8.1.1 (we have a developer account), and even tried it on an iPad 4, with the same results. I have googled this and cannot find anyone with the same issue, is this an iOS 8 bug or is this just isolated to us?

I work for a school district using 2100 iPads and we're also having this issue with Airplay problems since iOS 8.
I spoke with someone at Apple and this is something they are working on fixing. Most likely it'll be atleast a couple of weeks.
We've been giving teachers Lightning to VGA adapters so they can hard wire and avoid the issues. Super inconvenient though.
Hope this helps you - its not your issue.

Similar Messages

  • IPad AirPlay issues since IOS7 upgrade

    Hi all
    Since the last ios7 upgrade i've had nothing but trouble with my AirPlay set up.
    I have the following set up:
    HP ProLiant N40L server running iTune server (latest build)
    BT HomeHub 3 / TP Link TL-PA211 WiFi extender
    iPad 3rd geneeration
    iHome iW1 AirPlay speaker
    Before the upgrade i would get some intermittent issues, but eventually after iPad restarts i could get AirPlay working. Since the upgrade 90% of the time my iPad will not see any AirPlay devices whatseover.  After a reboot of the iPad (or more) it eventually sees the Airplay speaker.  iTunes however on my server always sees the AirPlay device and has no problems whatsoever connecitng to it (please bear in mind that this is still on the same WiFi network).
    On the occassional 10% that my iPad does see an AirPlay device, I connect, and then almost immediately the AirPlay device dissappears from the iPad.
    I've spent 2 weeks now trying to sort the issue out.  As my iTunes can see the AirPlay speaker without issues and play to it, I'm assuming it's part of the ios update.
    Anyone got any suggestions, as i'm ready to throw in the towel?
    Thanks
    Simon

    Hi
    First, before you lose interest - I have a solution that works so well to get BT Home Hub 3 working with 'Airplay' and Apple TV and my iPad 4, that I am so far unable to 'break' it.  Please do try to break it yourself, and could you report back here or mark it with stars or whatever so I know what happened in someone else's setup?
    I appreciate what you are going through, all I wanted to do was get 'Real Racing 3' running for me and the kidz on the TV that is attached to Apple TV box.  Sometimes the Airplay icon appeared, sometimes not, it was chance - really frustrating.
    The nub of it is this - you 'reserve' certain aspects of how the HH3 services the wifi network, so it directs data/communications via these 'reserved' ports specifically assigning them to the purpose you need - in this case, 'stuff' (technical eh?) going to the Apple TV so that Airplay works.
    Apple forums somewhere list these publicised ports, and you go into HH3 management (tap in the IP address of the hub in 'safari' to get there, then put in your password for admin - it is 'admin' if you didn't change it already).  In short, you use one of the games/applications that already are in the list for 'Port Forwarding', and I modified the name of a new one I made to make it like 'Airplay attempt using BT alarm' or something, because I 'copied' the BT safe alarm app details to start my custom one off.  Lost yet?!  Go into the HH3 manager, go to the A-Z I think it might be in 'advanced' and get 'Port Forwarding' up.
    Ok, here's the things to set - if you peruse the apps/games they already list in HH3 for this sort of thing, you will see entries under 'TCP' or 'UDP' headings, and it's these sort of things we want to reserve.  I only set the single specific addresses (it's just a number to you and me) that were listed on the Apple site as being to do with Airplay:
    There are only 2 bits to set - you hit the button on screen in HH3 manager, to 'add entry', then select in the box marked 'protocol' that you want TCP or UDP according to the info I dug up from Apple site below - don't worry it is not complex to do you are just editing a couple of figures on a thing you don't use.  Incidentally, I left the first two entries as they were (1024 was in there already) because I am just timid!  So set it as below.
    TCP  1024  - 
    UDP  1024  -
    TCP  80  80
    Any 123  123
    TCP  443  443
    Any  554  554
    TCP  3689  3689
    UDP  5353  5353
    I took a pic of mine, for records, and this is what is in that pic.  You have to enter the self-same number (eg 123 as above) no less than 4 times, this gives the results above.
    On the bottom right, there is a button that says 'apply', so you hit that and it saves this new-fangled custom designed list of reserved ports/addresses for your 'Airplay BT alarm' or whatever you called it.  THEN YOU MUST ASSIGN THIS CREATION OF YOURS TO A DEVICE - THE APPLE TV.
    That's the basics of what I did - I have since restarted the BT HOMEHUB 3 several times, the Ipad 4 several times, the Apple TV has updated its software and has been restarted twice.  STILL AIRPLAY WORKS.
    So, I am reassuringly presented with the Airplay icon whenever I 'upswipe' on my ipad from the bottom of the screen - iOS 7.1 is on my ipad obviously, but that did not change the hit-and-miss of the Airplay icon until I made these mods to the HH3.
    Over to you - try and break my solution please, and let me know if it works for you as well, or not.  All I know is, Real Racing 3 can reliably be brought to bear on the Apple TV thing, and the Airplay icon is now never missing.
    One more point - I think I also set the Apple TV IP address to be static - my ipad has had this situation for some time, along with the 'lease' set to a couple of weeks or something, so it does not try to select a different channel for wifi frequently?  PLUS, I set something in the ipad I think, long ago (did not affect this issue as far as I can see), so that when the ipad 'wakes up' it does not decide to search for a better channel or IP address or something - that caused loads of glitches it seemed, then I found out my BT HH3 was on the end of dodgy phone cable not hi-quality shielded...but hey, that's a different bucket of bolts.
    Good luck and let me know an outcome please, best to all.

  • I've updated my iPad mini to iOS 7.0.2 and now AirPlay disappeared across the hole system. How can i bring it back?

    I've updated my iPad mini to iOS 7.0.2 and now AirPlay disappeared across the hole system. How can i bring it back?

    Hi Simon,
    If you are having issues with AirPlay, you may find the following article helpful:
    iOS: Troubleshooting AirPlay and AirPlay Mirroring
    http://support.apple.com/kb/TS4215
    Regards,
    - Brenden

  • Is there really not an email address for tech support that you (or I, if absolutely need be) could forward my below email to?  ( I really do not want to waste time being put on hold on the phone.)  Issues times 3 - Regarding iPad 2 with IOS 7:  1.)  I can

    Is there really not an email address for tech support? ( I really do not want to waste time being put on hold on the phone.)
    However, I have 3 Issues Regarding iPad 2 with IOS 7:
    1.)  I can no longer open up the apps from the update page. (I used to be
    able to & it was a quick way of making certain that I wanted to keep an app
    before I updated it.
    2.)  I have many apps that I have updated since installing the new
    operating system & they now have "open" symbols next to them, but I don't
    know how to get them off of my update list (since that has already been
    done to them).
    3.)  My iPad has gotten stuck or frozen more in this last week since the
    new update then has in the last 2 years put together. (It seems to be stemming from the "Updates" page as sometimes  that page is just white & will not open, even though everything else opens & I have an internet connection.)

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
     Cheers, Tom

  • HT204291 apple tv update and iPad update to iOS 8.2 broke airplay

    First I updated my iPad (2) to iOS 8.2. When I noticed that movies did NOT play from iBooks.
    I checked for an Apple TV update. There is one today, so I did that. Now there is NO AIRPLAY option on the iPad!
    Am I missing some new setting or did Apple break AirPlay?

    between restarting my ipad and restarting my apple tv, it's working again.  However, movies in iBooks are still broken!

  • Hello.I wanted to upgrade my iPad 1 to iOS 5.1 Over the Air.I was running iOS 5.0.1.It said it had an error connecting to server.It is already 5 hours i cant install this update.I also have an iPhone 4 with iOS 5.0.1 with the same issues.Help please!

    Hello.I wanted to upgrade my iPad 1 to iOS 5.1 Over the Air.I was running iOS 5.0.1.It said it had an error connecting to server.It is already 5 hours i cant install this update.I also have an iPhone 4 with iOS 5.0.1 with the same issues.Help please!

    You're probably running into the servers simply being swamped. Thousands of people are all going for the software update at the same time. Give it a try again and if that doesn't work, then try plugging it into your computer and trying it that way.
    I didn't get a notion of the size, it doesn't seem to be as big as the 700 meg 5.0 update, but it did take me 20+ minutes to download via cable internet so it's a large file. That in and of itself takes a while.
    If you're trying to download it directly to your iPhone, you'll need to be on wifi since I'm sure it's well over the 20 meg file size limit for 3G.

  • Where is airplay on an ipad 2 using ios 7?

    Where is airplay on an ipad 2 using ios 7

    Control Panel, swipe up from the bottom of the screen.

  • HT4623 Why can't my 1st generation iPad update to iOS 6?  Memory is not an issue.

    Why can't my 1st generation iPad update to iOS 6 when memory is not an issue?

    The first gen iPad has a slower processor (A4) than the iPad 2 (dual-core A5) and iPad 3 (dual-core A5X) and 4 (A6X), and it also has less memory - 256 meg, compared to the iPad 2's 512 meg and the iPad 3 and 4's 1024 meg. My first gen iPad got noticeably slower with iOS 5 than it was with iOS 4, so I doubt that it could cope with iOS 6.

  • I just bought apple tv. I have an ipad mini with ios 6.1.3. I want to do the mirroring but the airplay doesn't seem to be on my ipad. Can someone help?

    I just bought apple tv. I have an ipad mini with ios 6.1.3. I want to do the mirroring but the airplay doesn't seem to be on my ipad. Can someone help?

    Yes they are both connected to the same wifi network. Do you know when you double click on the home button and swipe right? The airplay button isn't there beside the play/pause and forward and backward button. It should be there.

  • Can't watch video on CNN with IPAD after installation IOS 6 any tip to solve how to solve this issue.

    Can't watch video on CNN with IPAD after installation IOS 6 any tip to solve how to solve this issue.
    Thanks for your support in advance

    I have a few TV type Apps that are doing the same think since the  IOS6 update . I figure the problem is at there end and there will be an update from them soon.

  • IPad 3 on iOS 6, messenger fails to send unless someone else initiates. Less than 3 months old. Anyone else having similar issues, or even a fix pls? Cliff, UK

    iPad 3 on iOS 6, messenger fails to send unless someone else initiates. Less than 3 months old.

    *Feedback*
    "Use the form below to send us your comments. We read all feedback carefully, but please note that we cannot respond to the comments you submit."
    http://www.apple.com/feedback/ipad.html
    We can complain about Apple's business decisions, but these discussions are user to user talk about possible solutions.
    Here are the places to report bugs:
    Get an account at
    http://developer.apple.com/  then submit a bug report to http://bugreporter.apple.com/
    Once on the bugreporter page,
       -- click on New icon
       -- See if you need to attach a log file or log files, clicking on Show instructions for gathering logs.  Scroll down to find the area or application that matches the problem.
       -- etc.

  • IPad 2 with iOS 8.2 not AIR PLAYing with Appple TV 2

    Apple TV with software version 6.2 works with Internet content like YouTube. Will AirPlay from different iPhone 6 when mirrored or not. 
    WIth iPad 2 with iOS 8.2. Can select AirPlay, can see the Apple TV in the list.  Nothing happens.
    have tried mirroring. No change
    have tried no security on Apple tv and with a code. no change.
    anybody got any  ideas why this isn't working?

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    Restart your mobile device.
    If you are still having problems, the following article(s) may help you.
    Troubleshooting AirPlay
    Troubleshooting Wi-Fi networks and connections
    Recommended Wi-Fi settings
    Wifi Diagnostic Software (for Mac users)
    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

  • Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"

    Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"
    I have tried to restore my contacts and company data at least 20 times and every time half way through THE iPAD REBOOTS! When it boots back up it is at the brand new iPad screen.
    This makes me angry as I do not use the iPad for fun and games. I use it for business. My company data and records for the last year are gone. ALL of my out standing customer invoices are gone. ALL payments received are gone! ALL Business contacts and emails ARE GONE! All my company, personal email accounts and settings ARE GONE!
    What am I supposed to do now? In 6 hours I have to get on the road and conduct business with a empty blank factory out of the box iPad. How am I supposed to know who owes me money or who has paid their bills Apple? All of my meetings and calendar dates are GONE!
    Everything was supposed to be backed up and restored after the update!
    Question???WHY DID YOU MAKE THIS UPDATE WIPE OUT ALL SETTINGS AND APPS ON THE iPAD??? All the other updates left everything on the iPad intact and ONLY upgraded the IOS,and when it was done everything was still there.
    Yes! I have done everything. Rebooted computer, checked for updates, Hard booted iPad, Factory restored iPad to ios 5 twice, tried every usb port I have, unplugged all other usb components.
    Everytime half way through "Restoring iPad from backup..." The iPad turns off shows a spinning circle then shows the Apple logo and takes me to the brand new iPad setup screen.
    Apple, you have no idea the level of stress you have created today.....

    Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
    ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
    I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key!

  • I have an ipad mini with ios 7.1.1 it lags a lot and the lower part of the screen is shaky after updating to ios 7.1.1

    i have an ipad mini with ios 7.1.1 it lags a lot and the lower part of the screen is shaky after updating to ios 7.1.1

    Thank you for the advice Randy. Very helpful of you to jump in with a post that adds so much value for the OP.
    A bit of advice for you as a new user. Please refrain from making assumptions and using hyperbole. Both get in the way of providing useful support. Not "everyone" has tried the basics, let alone know what they are. That's why they're here. These first steps in troubleshooting often fix the issue being asked. If this thread doesn't answer your question, move on and find one that does. Feel free to skip the thousands that advise a reset.

  • IPad Air with iOS 8.02 freezes and blue screen appears. What should be done ? Why is this happening ?

    IPad Air with iOS 8.02 freezes and blue screen appears. What should be done ? Why is this happening ?

    If nothing else works, you might try this one. It has worked for many others ...
    Use iTunes to do a reset to factory default condition. Always be sure to do your backups before fiddling with your iPad. You might do both the iCloud and the iTunes backup, just to be sure!
    Back up and Restore your iOS Device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    iTunes: About iOS Backups
    http://support.apple.com/kb/ht4946
    Use iTunes to Restore your iOS Device to Factory Settings
    http://support.apple.com/kb/ht1414
    Various issues from many different users have been solved by this. I've lost count on how many have been helped by this, so far. But, it doesn't mean EVERYONE will be helped, but I've seen a whole lot. You can only try and see ...
    iPad 2 and iOS 8.0.2 Problems
    For all iPad 2 owners, this is an important solution for you! These problems result from long-term use, continuous upgrades, corrupted files and various glitches that happen over this long term use. You just need to get your iPad 2 back to FACTORY FRESH CONDITION to start out clean!
    Here's one person's solution which will help a lot of iPad 2 users!
    keithfrommariettaOct 12, 2014 3:25 PM Re: IPAD2 very slow after IOS 8 upgrade
    Re: IPAD2 very slow after IOS 8 upgradein response to pacoKAS
    SOLVED:  IOS 8 Issues on iPad 2:
    I just returned home from a visit to the Genius Bar. Like you and many others, when I upgraded my iPad 2 to IOS 8, it became practically unusable. It was VERY slow, lagged whenever trying to to do anything. Lots of screen freezes and apps spontaneously crashing. I was convinced that the processor on the iPad 2 just couldn't handle the new IOS and I went in to see about restoring to IOS 7.
    Thankfully, I was hooked up with a very sharp guy at the bar. The problem is not with the OS, it is with it being an *upgraded* OS. He used the analogy of when you had an older Windows computer and how over time (and over upgrades), they just tended to get slower and slower because of all of the garbage that was carried forward in the upgrades. At those times (and if you've ever had a Windows computer, you get this), the only thing that would speed it up would be to wipe the machine and do a fresh install of the current OS and then reload your apps, and the viola, everything would be fast again. Well, it turns out that IOS can suffer the same problems.
    THE FIX:  FIRST, be sure you have a current iCloud backup of your device.  Connect your iPad to a computer that has a clean fresh copy of IOS 8 on iTunes (this is best done with a computer other than the one that you sync your device to because you DO NOT want to restore it from a back up just yet). Ideally, if you do this at an Apple store you'll be assured of the right version there and someone to answer any questions you might have along the way. You then hold the power and home button down to hard-reset the device and continue to hold them down until it reboots into recovery mode. You then follow the instructions on the computer to reinstall the OS on the device (which wipes everything from it and then reinstalls a clean copy of it). Once this is done (which only takes about 15 minutes), your device will reboot and ask you to set it up. Answer the questions about language, location, etc. and continue until it asks you to log into your iTunes account. Once you do that, it will ask if you want to either 1) Set it up as a new device, 2) Restore from iCloud, or 3) Restore from iTunes. Choose (2), restore from iCloud. This will ensure that it brings down "clean" copies of all of your apps and preferences rather than the potentially corrupted ones that might reside in your iTunes backup. That's it! It will take a few hours depending on how much data and apps you have, but I am happy to report that my iPad 2 is now running IOS 8 and it's running as fast as it ever did when it was brand new!
    To sum it up, this process 1) Wipes your device and the garbage causing your problems, 2) Loads a clean and bug-free version of IOS 8 to your device, and 3) restores your apps and data so that it looks just like it did before the wipe, with the exception that it works now!  :-)
    Note also that by following this process you don't have to go through the painful and laborious process of reloading all of your apps, data and/or settings. iCloud takes care of all of that for you.

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