IPad and iTunes Freak Out!
Bought a new iMac in November and finally got around to backing up my iPad to it. All software is up to date on both, but when I plug my iPad into the computer it starts freaking out. On the iPad, a message pops up about trusing or not trusting the computer, however it flashes multiple times on the screen and I can't hit trust. Also, the battery icon flashes charging/not charging. Really, the whole screen keeps flashing. On the computer (screen shot attached) this pops up. I hit continue and then the second picture pops up. To top it off, once I unplug the iPad I literally had to click "Ok" in the second picture 37 times before it went away. I've owned three iPads and 4 or 5 Macs over the years and have never had something like this happen. I can't connect via wifi either. I have tried restarting the computer and iPad. I have not tried another lightning cable because I do not have one. The cable I have works fine if I plug it into the wall to charge it. Oh yeah, I also tried using all of the USB ports on the computer.
I'm running an iPad with Retina (Model MD511LL/A) wifi 32gb on iOS 7.0.4, a 27" iMac with OS X Mavericks 10.9.1 and iTunes 11.1.3
Any ideas? Thanks!
I hit continue, and this comes up every time.
Notice how it says iPhone instead of iPad? I have to hit ok multiple times after I unplug the iPad. If I leave it plugged in, this does not go away.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom
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