IPad and ITunes - Pairing record is missing

I have a new IPad and trying to sync it with my current ITunes account on my computer and I keep getting the following message "pairing record is missing".  I have searched discussion board and help but there are no answers how to rectify this.  Help

Disconnect the iPad and try another USB port on your computer or quit iTunes, reboot your computer, restart your iPad and try again.

Similar Messages

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    These directions should help you:  http://computerknowhow101.com/iso/a-fix-for-pairing-record-missing-error

  • IPod won't connect to iTunes - pairing record is missing...

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    This helped after all other fixes wouldnt
    delete "itunesDB" and "itunesCDB" using this program
    http://www.i-funbox.com/
    See this video http://youtu.be/ZwTtqinbogQ
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    On your iPad and iPod touch tap Settings > Store
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    Now restart your iPad and your iPod touch.
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    You can re download iTunes purchases for free if necessary >  Downloading past purchases from the App Store, iBookstore, and iTunes Store

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    Updating ipod touch to os5.1  got an error message "cannot connect the ipod touch because the pairing record is missing"   don't know what this means or how to fix but am stuck, only option is to answer ok and close the error box.  Any ideas?

    #1
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    #1.1 n/a because the errror message overrides it
    #2 see #1
    #3 iOS: Device not recognized in iTunes for Mac OS X
    But could be caused by #1
    #4 Covered by previous ones
    #5 Obvious jpegs are photos and thus will not sync as videos. Also see:
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    iTunes: Frequently asked questions about viewing and syncing videos
    #6 iOS: If you can't back up or restore from a backup in iTunes
    First #7 See #6
    Second #7 You have so many other problems resolve those first
    #8 Resolve other problems first

  • TS2776 I get a message that says"ITunes could not connect to IPhone becuase the pairing record is missing" I never saw this error message before. Anyone knpw what's up?

    I get a message that say: ITunes could not connect to IPhone *** because the pairing record is missing" I never saw this before anyone know about this??

    Do you still get that one if you restart the PC and try to connect again?

  • TS3212 iTunes can't connect with iPhone because the pairing record is missing

    I have been having a lot of trouble with iTunes on Windows XP. I have had to completely uninstall iTunes, QuickTime, iPod, Apple Mobile Support, Apple Application Support, etc. and reinstall iTunes several times just to get to this point: now when I connect my iPhone using USB, I get the error message:
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    Try disconnecting your phone from your computer, quit iTunes, connect you phone to your computer again, the re-launch iTunes.

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    Try disconnecting your phone from your computer, quit iTunes, connect you phone to your computer again, the re-launch iTunes.

  • Cannot connect to itunes pairing record missing - ipod touch

    restored factory settings on my sons ipod and now cannot connect to itunes
    am not a very popular mom at the moment .....
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    See these previous discussions:
    error:  "pairing record is missing"
    Re: I can't connect my new 4th generation ipod touch to itunes. it says can't connect because no pairing record found

  • HT1766 could not restore back up because pairing record is missing????

    Trying to restore myh backup to my iphone and its telling me it can not restore because pairing record is missing????? HELP

    Follow the advice in this link:  http://www.ajaykumarsingh.com/ipad-2/itunes-could-not-connect-to-the-ipad-becaus e-the-pairing-record-is-missing.html

  • How do i fix pairing record is missing

    I have the latest iTunes and the latest iPod Touch OS.  I connected my iPod to the computer for the first time and got the message "iTunes could not connect to the iPod "Larry's iPod" because the pairing record is missing.
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    Also, when I connect the iPod to the computer using the USB cable connection tothe computer, it does not sync the songs.
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    My computer OS is Windows 7.

    NushNush18, did you notice that the post is over 1 1/2 years old. I do not think the poster is still waiting for a solution.

  • Why am I getting error msg: Pairing Record is Missing?

    I have been syncing my iPhone with my Win7 PC for several weeks now, but I am suddenly getting the error message: "iTunes could not connect to the iPhone because the pairing record is missing".  What does this mean, and why has it occurred?  I've rebooted both my PC and the iPhone several times, with no luck.  Just a few hours ago I successfully synced, and nothing's been changed on either device, but now I cannot sync.  Thank you.

    Do this:
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    Tap on the iTunes app
    Scroll down to the bottom
    Tap on your AppleID
    Sign out
    Sign back in
    Plug your iPhone back into your computer
    Your iPhone should now be recognized by iTunes.

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