IPad and Safari hijacked on a MAC!!!!!!!!!!!!!!!!!!!!

I'm now on my third generation iPad. Yesterday, I got it hijacked, with a dialogue box saying to call a 1-888 number to unlock it. This has never happened in years of iPad use, but did one day after I enrolled in Google Plus. Feel free to make a rational conclusion. I will not ask the question of why hackers are always 2 orders of magnitude more competent that corporate IT. Instead, I will ask why no law enforcement agency can track a specific phone number and arrest the ********.
Any enlightenment gratefully received.

please follow this step
Use iTunes to restore your iOS device to factory settings
You can use iTunes to restore your iPhone, iPad, or iPod touch to factory settings and the latest version of iOS.
Restoring iOS software deletes all your data and content from your device, including songs, videos, contacts, photos, and calendar info.
Before you restore your device
Make sure you’re using the latest version of iTunes.
Use iTunes to back up your device. Transfer and sync any additional content to your computer.
Turn off Find My iPhone in Settings > iCloud on your device to disable Activation Lock.
Restore your iOS device
Connect your iOS device to your computer using the cable that came with it.
Select your iPhone, iPad, or iPod touch when it appears in iTunes. In the Summary panel, click Restore.
Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content. iTunes will download the iOS software file and restore your iOS device.
After your iOS device is restored to factory settings, it will restart. Once it does, you’ll see the "Slide to set up” welcome screen. Follow the steps in the iOS Setup Assistant. You can set up your device as new or using a previous backup. If your iOS device has cellular service, it will activate after you restore.

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HI Friend,
I think Gift Cards found in iTunes can help you. You can give her a Gift Card as the same value as the app and then she can buy by herself.
PS.: I never made it before, so please have a look about this in iTunes for further information before the purchasing.
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IPad and Safari hijacked on a MAC!!!!!!!!!!!!!!!!!!!!

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