Ipad app purchase

how can I cancel a subscription purchased on my ipad?

In both your receipt for the app (since you now found it in your undownloaded section) or in you purchase there is a link for "reporting a problem with a purchase. Just fill it out. Also see:
http://support.apple.com/kb/ht1933

Similar Messages

  • View iPad app purchases

    How do I view a list of all my iPad app purchases INCLUDING prices? I believe I've had money taken from my bank twice for the same app. I'm really frustrated trying to find an answer to this. It seems I can only view the purchased apps without any indication of costs incurred.

    Sign into your Apple account in iTune (computer) and have a look at your Purchase History.

  • HT4009 Does anyone know how to get a refund for an iPad app purchase?

    Does anyone know how to get a refund for an iPad app purchase?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • How do I redeem itunes credit for an IPad app purchase?

    How do I redeem itunes credit for an IPad app purchase?

    Here's a page with step by step instructions: http://support.apple.com/kb/ht1574#iOSdev
    Hope this answers your question!
    ~Joe

  • Need an itemized receipt of past iPad app purchases

    How can I get a FULL itemized receipt of past iPad app purchases?  I want to be able to see the total cost for EACH app I purchased in the last few months? Then maybe also have it emailed to me. I want to be able to get it somehow on my iPad too (since I don't have a PC to install iTunes).

    SUCCESS...I contacted Apple and got about $125 worth of iPad app charges refunded  (under the recent settlement...."Apple to refund millions for kids' in-app purchases" ). These were made from April-May 2013 for me.
    Just some advice out there for others to avoid their kids purchasing unauthorized apps (either accidently or on purpose) and ringing up your bill....get a prepaid credit card (Amex are the best) and attach it to your Apple account. If money isn't there, charges can't "accidently" be made by kids in ANY way. Ever since I did this back in June, all has been good.

  • Tried out some apps, then deleted them. They still show in App Store/iPad Apps/Purchased section. How to delete from there?

    Tried out some apps, then deleted them. They still show in App Store/iPad Apps/Purchased section. How to delete from there?

    You can't currently permanently delete any items from your purchase history, all you can do is hide them so that they don't appear on the Purchased tab : hiding and unhiding. As your iPad is on iOS 6 then you will need to do the hiding via your computer's iTunes, it doesn't currently work directly on iOS 6 devices

  • Backing up iPad apps purchased with two accounts?

    For a recent sync, I "transferred purchases" from my iPad to iTunes and subsequently synced it to my iMac with my personal AppleID. Before syncing, my iPad had apps purchased with two separate AppleIDs on it.
    Upon doing a restore for the iOS5 upgrade, the apps purchase on the other AppleID account don't show up on my iPad.
    Where are the apps now and how can I get them, and their data, back?!? I know I can log into the other AppleID on my iPad and redownload the lost apps from the App Store. However, I need the DATA from the apps (note taking apps and such). How do I get that data back?
    If this isn't an option, this is a major fault of Apple's account design.
    Thanks in advance for your help and suggestions~ 

    Hello J_DougBC,
    Thank you for posting in the Apple Support Communities.  I found an article that addresses Apple IDs that are different than the Primary Email Address on the account.  You will need to go to https://appleid.apple.com/ to "Make your Apple ID and email address one and the same."
    If your Apple ID and primary email address do not match, or they match but the email address is unverified, you can edit them.
    1. Sign in to My Apple ID to manage your account information.
    2. If you want to add and verify an email address that matches your Apple ID, follow the dialog box that says "Make your Apple ID and email address one and the same." This will automatically unverify that email address from any other Apple ID for which it was previously verified.
    3. If you want to change your email address to one that does not match your Apple ID, click Edit next to your Primary Email Address. If this email address is already associated with another Apple ID, you will need to sign in with that Apple ID and delete it before you can add it to your preferred Apple ID.
    Note: If you have an @me.com or @mac.com Apple ID and primary email address, you cannot edit your primary email address once it has been verified. To change your @me.com or @mac.com primary email address to another email address, contact Apple Support for assistance.
    You can find the full article here:
    Associating and verifying email addresses with your Apple ID
    http://support.apple.com/kb/HE68
    I hope this helps get you back on track!
    Best,
    Sheila M.

  • Unable to complete gifted iPad app purchases

    Whether I'm trying to gift and iPad app from my iPad or from iTunes for Mac, the purchase hangs and seemingly never completes.  Is anyone else having this problem?  I'm assuming the iTunes Stores servers are getting slammed today because of all the Xmas purchase.  Calling Apple support is also no good at this time.

    I had similar problem. But after 2 minutes it worked. I stayed on the same screen. However, the receipent seems to be having trouble reedimig it on the iPad.

  • Why can I not hide iPhone and iPad app purchases made from my iTunes account using the Mac version of iTunes?

    I have applications on my iPhone and iPad that I don't want to show up on the family sharing menu (i.e., kid inappropriate stuff). When I follow the instructions from apple support for hiding apps, my iPhone and iPad apps cannot be "X-ed" out by hovering the mouse over the app icons in iTunes. Why can't I hide these?

    You should be able to hide them, it's just that the 'x' is invisible (I assume that it's a bug with the current version of iTunes) - click on the app's top left corner where the 'x' should be, and it should become hidden.

  • Ipad app purchase Trouble with IOS7

    Is anyone out there haivng trouble ordering apps w/new upgraded to IOS7?  When I try to order app on my IPAD 3 telling me that you are unable to purchase at this time I have done all of the folloing
    * sync device to Itunes
    *restart

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
     Cheers, Tom

  • How do I pay for ipad app purchase with iTunes card

    I Am using an ipad.  I went to the App Store and downloaded a free game.  However it has other features you can pay for. I want those.  How do I pay for it with an iTunes card? Only option it gives me is credit card

    You need to add your iTunes gift card as your method of payment for your Apple ID. Once you do that the amount for things you purchase will be deducted from the gift card.

  • After ios 8 update on ipad mini. None of my apps connect to app store for in app purchases.

    In app purchases worked before ios 8 update was installed on ipad mini. Restrictions are turned off. Can login to app store and purchase and download apps. Can't do in app purchases. Anybody else have this problem?

    We have read that any apps that use the google map app (removed by ios6) will not work.  We have lost a great camping app for this reason, and have heard that some weather apps are not working either.  The company line we've been given is it's up to the app developer to rewrite their apps.  ***** doesn't it.

  • Cannot find apps purchased for iPhone and iPad in iTune

    My iMac 27 running very slowly under Mavericks and since the upgrade of iTune to version 12.01.26 being impossible to complete a sync of my iPhone and iPad I decided to completely reset my iMac 27. Before doing this I copied all the files I wanted to keep on my MacBook Pro (including all my music and apps for iPhone and iPad).
    The OS X Mavericks being no longer available on the App Store I completely reset my iMac 27 and installed OS X Yosemite 10.10. Once this was done I copied back all the files I wanted to keep from my MacBook Pro (running Mavericks) to my iMac 27 (now running Yosemite). There was no problem with all my music now appearing in iTune. However I cannot find any of the apps I bought for my iPhone and iPad and which I copied back from my MacBook Pro (running Mavericks) to my iMac 27 (now running Yosemite).
    All the copied back apps appear correctly in the following directory of my iMac 27 :
    Musique/iTunes/iTunes Media/Mobile Applications/
    However none appear in any of the 5 sections in the Apps section of iTune.
    I decided to purchase an app in the App Store to see where the related file would appear and it appears in the same directory as stated above. I can see the icon of this newly purchased app in the app section of iTune but none of the apps I recopied from my MacBook Pro. Moreover when I go in the app store to see the newly purchased app I can see that it has been downloaded. However when I try to do the same for the apps I have already purchased and recopied the App Store tells me to purchase them. When I try to do the same on my MacBook Pro the App Store tells me that the apps have already been purchased, though they were the copied apps from my iMac 27 before full reset.
    Can someone help me to get all my previously purchased apps in iTune on my iMac 27 so I can sync my iPhone and iPad without loosing all the apps which appear on them ?

    Fruit Ninja has a unique iPhone version and a unique iPAD version. So for this particular App you can buy both. That said, if you decide to buy the iPhone version, the iPhone version will also work on your iPAD too. But the iPAD version which you have already purchased will not work on the iPhone.
    So to summarize, iPhone apps will work on iPAD, but iPAD unique or specific apps will not work on the iPhone. Some apps are designed to work on both beyond the features of just the iPhone app. The Fruit Ninja HD unique or specific iPAD app will not work on the iPhone.

  • App will not download to iPad when purchased from App Store - stuck with Cloud icon

    Device : iPad Air 32gb wi-fi model (not cellular data)
    OS version : 7.1.1 (up to date)
    Location : UK
    Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
    Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
    I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
    Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
    Also a new icon appears on the home screen and a circle shows the progress of the download.
    However this did not happen.
    Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
    If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
    The app does not download - in fact it does not even *attempt* to download.
    I have tried this >20 times now and it always occurs excatly like this.
    After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
    I can re-download other apps that I have previously purchased on this iPad, with no problems.
    I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
    I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
    I have logged out of my iTunes account on the iPad, and logged back in.
    The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
    I have reset/rebooted my internet connection
    In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
    I have tried on 2 other wi-fi networks but still cannot download this one app.
    My iTunes account has a cerdit balance from an iTunes card, but the app was free anyway
    Nothing I try will download the app in question.
    The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
    I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
    (Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
    I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
    I can't make it to an Apple Store to speak to a Genius.
    Bearing in mind the list of things I've already tried, what do I do next?
    Thanks in advance for any support.

    Hi there.
    Thank you very much for your quick reply, it's really appreciated.
    No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
    I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
    While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
    I guess I need to fire up my PC and download it / sync my iPad.
    Thanks again for your help

  • How do I change the apple id on my iPad to purchase an app?

    One apple Id had been entered on my iPad for purchasing (free) apps.  I'd like to change that apple Id, but I can't find where to change the apple Id.  Can you advise? Thanks!

    How can I change my apple ID on my iPad?

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