IPad App Store unable to connect to iTunes

I have tried several times to update my apps on my iPad but it keeps telling me it is unable to connect to iTunes store. I have tried signing into my account in the general settings iTunes & App Store settings and it says the same message, unable to connect to itunes. My iPhone connects just fine, and it is the same account. Anyone else having this problem??

Same problem, except it isn't working on my iPhone either. Started about 20 minutes ago.

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IPad app store message "Cannot connect to iTunes store"

Recently my iPad (wifi) & my husband's iPhone (AT&T)have been unable to connect to the app store or iTunes. We get the message "cannot connect to iTunes store". The only thing that I have done recently is download a kindle book & add a Bluetooth keyboard. The keyboard was never paired with the iPhone so I don't think that could be the issue. The iPad & iPhone have both been updated, but that hasn't resolved the issue. There was no problem connecting to iTunes through the PC to run the update. Why would both devices suddenly have the same problem? One is wifi & one is 3G so it's not the connection. They have nothing in common except the error. Any help would be appreiciated since this is getting frustrating. Thanks!

Hi, Thank you! I did as you suggested but it didn't work. So, this time I cleared all apps out of the tray, signed out of my account at the store, and did a hard reboot. Then on my desktop I signed out of my account in iTunes and then synced. I have signed back into the store on the iPad but still get the same message.

My iphone 5 and ipad 4th generation having the same problem of connecting to wifi, cannot load app store and cannot connect to itune store... help !!

my iphone 5 and ipad 4th generation having the same problem of connecting to wifi, cannot load app store and cannot connect to itune store... help !!

Try this:
1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
2. Hold the Sleep and Home button down until you see the Apple Logo.

Gkbisd : itunes & mac app store unable to connect

hye,
i'm running 10.9.4. without a problem, but since a few days i'm unable to get itunes and app store.app connecting to the internet.
Checking console i'm getting these messages :
[quote]
18/09/2014 09:53:32,154 com.apple.launchd.peruser.501[198]: (com.apple.iTunesHelper.58288[342]) Exited with code: 1
18/09/2014 09:57:11,000 kernel[0]: iTunes (map: 0xffffff801d6fcf00) triggered DYLD shared region unnest for map: 0xffffff801d6fcf00, region 0x7fff96c00000->0x7fff96e00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
18/09/2014 09:57:21,936 iTunes[476]: AVF error: AVDLoadAllAccelerators machine not supported
18/09/2014 09:57:35,464 iTunes[476]: CFNetwork SSLHandshake failed (-9806)[/quote]

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Updates in iOS App Store. Cannot connect to iTunes Store

I have been having an issue with my iPhone. Whenever I tap the updates tab on the bottom of the App Store window it pops up with a message saying that my iPhone Cannot connect to the iTunes Store. It is not an issue with my Wifi connection as I have tried over 3G. It is not my Apple ID as I have reset my password checkede all of my details and it works fine on the same Apple ID on my iPad. It is just my phone. I spent and hour on the phone with Apple Technical Support and they could not troubleshoot it, so put me through to a Senior Advisor. The phone line then cut off from Apples end. Even after I say OK to the message that opens it does not let me see my updates, it just shows a badge. Also the purchased bar in the updates section is not there. I can access the rest of the store as well, like the Top 25, Featured, Categories and Search. Just not my updates. It sounds like something so small it's not even worth it but it gets really annoying!
The guy at Tech support went through numerous things with me. Signing in and out of my Apple ID and signing in on a different one. Checking my Internet connection. Resetting my network settings. Resetting all of my settings and have you turned it off and on again? I had tried all of those previous to being on the phone with him.
I was wondering has anyone else had this problem? How can it be solved? Should I take my iPhone into an Apple Store? Should I reset it by erasing all data on it?
All feedback would be great!
Thanks

Hi Hamid,
I had realised that my iPhone Date & Time settings were not on auto so I can manually change them. Also I had heard rumours that other peoples' iPhones were doing the same thing as mine. I had looked into it for a day or so and found the answer on a website from Google.
I checked it and it worked!
Also thanks
Jack

Can't connect to app store but can connect to iTunes store.

I want to upgrade to Mavericks but I cannot connect to the App Store. When I try to sign in, it immediately reads: connection failed. However, I can sign in to the iTunes Store. I've scoured these forums but nothing I've read has helped. Can anyone help me?

There isn't anything about Firewall under Sharing.
I turned Firewall off under Security and restarted. Still no connection to App Store.
Turned Firewall back on and added App Store under Advanced to allow incoming connections.
Still no dice.
Could I uninstall App Store and redownload it? Can't find it to download though.

My iPad apps tell me to connect to iTunes to use push notifications.

None of my apps tell me when I have messages or anything. And whenever I open them a pop up box appears saying "connect to iTunes to use push notifications". What's the deal?? I'm logged into iTunes. I don't have any problems downloading and purchasing things.

Do you use iTunes with your iPad and if so, have you tried syncing your iPad with iTunes since you updated the iOS?

I Message, 'push notifications for What's App" and unable to connect to iTunes

I've taken over my daughter's iPhone 4, which was reset.
The phone works as a phoneand will link via USB to iTunes, and I'm able to download Apps from iTunes via USB connection to iPhone
When I use What's App it says "Connect to iTUnes to Use Push Notifications".
iMessage says "waiting for activation..."
When i try to sign in with my Apple ID it won't connect...
There must be someone who can tell me what I'm missing...

I've taken over my daughter's iPhone 4, which was reset.
The phone works as a phoneand will link via USB to iTunes, and I'm able to download Apps from iTunes via USB connection to iPhone
When I use What's App it says "Connect to iTUnes to Use Push Notifications".
iMessage says "waiting for activation..."
When i try to sign in with my Apple ID it won't connect...
There must be someone who can tell me what I'm missing...

TS1424 Whenever I try to update an app or download a new one I get an error message stating "unable to connect to iTunes"....I have reset my iPad and router but still get the error message

Whenever I try to update any apps or download a new one I get the following error message "unable to connect to iTunes". I have reset my iPad and router and also done the same with my iPod but get the same issue.....need some support please?

There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works, but it probably won't until Apple's fixed it

Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

See these previous discussions help.
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

HT2204 My iPad says it is unable to connect to iTunes for my apps and screen is jammed how can I sort

When. I tried to download a new app and put in my password it asked for verification of credit card which I entered then it said unable to connect to iTunes and the screen is shaded and will not allow me to connect to previously downloaded apps. It seems jammed. Have been having problems since I loaded I cloud but have tried to delete that but still no joy re access to existing games please help

Hey Bikerbabe09,
I would start off your troubleshooting process by following these steps:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
via: Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Sincerely,
Delgadoh

Receive the message "unable to connect to itunes store" when trying to install updates for my apps

trying to install updates available for a number of app on my phon and keep getting the same message "unable to connect to itunes store"............

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls

Ipad Can get in the app store but when I go to my app updates it cannot connect to iTunes store

Just a few days ago after updating my iTunes. I went onto my iPad app store to check for updates. There where no updates available also, saying cannot connect to iTunes store. I have gone to apple support and cannot find a way to fix this problem. If anyone knows how to fix this please let me know.

Just now you said the other Apple ID stored inside it, is that mean all my data back up in that the other ID?

HT1414 when i want to purchase or download an app it tells me. " unable to connect to itunes store." what is the problem?

when i want to purchase or download an app it tells me. " unable to connect to itunes store." what is the problem?

Can't connect to the iTunes Store

HT5622 Unable to connect with itune app store at ios7.0.4

Unable to connect with itune app even reset the password of appleid.
Kindly help me

Hello Piyushvinayak
Continue your troubleshooting with the article below to ensure that you have proper connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G.

IPad App Store unable to connect to iTunes

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