IPad app store "unknown error" message when updating app
iPad app store "unknown error" message appears when updating app
Kathryn,
Had the problem also. Found in the forums and it worked for me:
go to settings
go to app store or "store" on my ipad
click on the apple id
sign out
sign in, again with id and password
then do update.
Hope this helps.
Similar Messages
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TS3219 Is anyone receiving a "unknown error" message when updating/getting new apps?
Before and after installing the new update I started receiving an "unknown error" message when trying to update apps. I changed my password thinking that was it but I am still getting the error message.
Try signing out of your account, restart the iPad and then sign in again and see if that works for you.
Settings>Store>Apple ID - tap your ID and sign out.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Sign in again -Settings>Store>Apple ID - sign in.
If that doesn't work either, reset your iPad and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
Unknown error 400 when updating apps through iTunes.
I have been getting an error message 400 when trying to update apps from the app store on my macbook. I can only update them from my iphone. I am able to purchase and download the original apps as well as music and movies. Are there any fixes for this issue? I do not have this problem on my imac.
ThanksI had the same problem and after a full day on the phone with Apple, there was no solution. Then, I tripped over it! The issue was with a third party program that was supposed to be allowing all traffic, but wasn't. The program is NetBarrier and once it was removed and my MacBook Pro was rebooted, all was great. The iMac wasn't affected (in my case) because I never installed that program on the iMac.
I blogged it here: http://www.wickedblog.com/2010/03/23/itunes-wont-update-apps-itunes-error-400/. I hope this helps others avoid hours of searching. -
Error message when updating apps
This is what I get when I try to update an app:
We could not complete your purchase
INSTALLERROR_DISTRIBUTION_SIGNED_BYAPPLE
I have deleted preferences, cookies, caches from Library that was suggested from one topic. I tried the code in Terminal too suggested from another topic. Nothing works.
The App Store has always run EXTREMELY SLOW, but now I can't even get it to work at all.it seems like a bug
try here: http://discussions.apple.com/thread.jspa?messageID=12882898�
or here http://discussions.apple.com/search.jspa?threadID=&q=INSTALLERROR_DISTRIBUTION_SIGNED_BYAPPLE+&objID=&dateRange=last90days&userID=&numResults=15&rankBy=10001 -
Unknown error message when trying to update or download Apps?
Hello! I have had no problems till now, and have been happily downloading and updating for 9 months. Yesterday I received an unknown error message when I tried to update an App on my IPad 2, and have since been unable to update or download. Have tried closing down and restarting, changing password, and usual things. Any good ideas? Does this happen often? Everything is working, I simply can't download from App store. Thank you for any helpful suggestions.
Read my post in this discussion. Signing in and out of the account worked for the OP in that thread.
https://discussions.apple.com/message/17614372#17614372 -
On My Mac Pro Getting an unknown error message when trying to update apps
On My Mac Pro Getting an unknown error message when trying to update apps To Perchase Mountain Lion
Try signing out of your account, restart the iPad and then sign in again and see if that works for you.
Settings>Store>Apple ID - tap your ID and sign out.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Sign in again -Settings>Store>Apple ID - sign in.
If that doesn't work either, reset your iPad and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
Why am I receiving an "unknown error message" when I attempt to upgrade my X OS from 10.8 to Yosemite? It says "There was an error in the App Store. Please try again later (4)." This happens only when I check for updates/upgrades for my software and then try to upgrade Yosemite in the App Store. Thanks for any help!
Hi.
I'm having the same problem. Could you tell me how you resolved it.
Thanks
Aliquatpat. -
Error message when updating Itunes...can not open Itunes program
I am recieving error message when updating Itunes for my computer. The error message reads "MSVCR80.dll is missing and the other error message reads Error 7 (Windows error 126)" I can not open my Itunes. I have reloaded the Itunes onto my computer but still have the same error messages. Please help.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99364) -
"Unknown Error" Message when saving Illutrator CS3 file
I get this unknown error message when attempting to save an illustrator file.(CS3). I tried to open and then save several files with the same resulting error message. As a work around, I have reverted to working in CS2 until I can get this resolved.
Chris -
Thanks for your quick response.
Do I understand you correctly in saying that Photoshop CS3 has PostScript information that it routinely sends to a printer, and therefore I would need to have a PostScript compatible printer inorder to work with this information (and also for my ColorMunki calibration to work)?
Based upon what you said, I think my color problems are because the ColorMunki profile for my printer, paper, & ink combination are being ignored.
Tom -
Unknown error message 1417 updating ipod HELP!!
help! I am trying to update me 30gb ipod video and it wont work, itunes 7 did- but not the ipod update 1.2. It will begin to update but then stop and say unknown error message, cannot update (1417). I cant figure this out at all!! I cant add the new episodes of desperate housewives!
some folks have been having some success with the 1417 using eboncairn's technique. see:
eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP) -
I am getting an un expected error message when updating the setting to "extend network". Is there an obvious setting I may be missing? Cisco router being used.
If you are trying to "extend" using wireless only, you may not be aware that Apple designed the "extend" feature as a proprietary setting to only work with other Apple routers.
It is extremely unlikely that this will work with a Cisco router.
If your plans call for connecting the AirPort Express to the Cisco router using a wired Ethernet connection, it should be possible to configure the Express that way. -
I can connect to the internet with no problems ,but I am unable to connect to the App Store. Error message reads--- Cannot connect to App Store.
Hey William,
It sounds as though you are having difficulty with your Mac being unable to connect to the Mac App Store. This article has some steps that may help you troubleshoot -
Can't connect to the iTunes Store - Apple Support
Note that the title is for the iTunes Store, the steps are still relevant.
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
can't download mountain lion from app store, shows error message: retry/cancel and starts from begining,
I alreasy paid for it
Can I get a direct download link other than from app storeTry opening the Terminal utility in your system and running the following command to open the system's caches folder:
open $TMPDIR../C
Then locate and remove the folder called "com.apple.appstore" and then try relaunching the App Store and downloading the installer again. -
I recieved an error message when updating to itunes version 11.1.3.8. Says itunes has attempted to load C runtime library incorrectly. Version 11.1.3.8 works. How do I correct?
Hi there MRDLS,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
I am on a mac system 10.6.8. I get an "unknown error" message when I launch Illustrator 5.5
Yes, it worked recently!
But I have just solved the problem... I threw out the preferences & restarted. Thanks!
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