Ipad camera not functional is only the start of my problems
Greetings,
I have an ipad mini which I bought in September 2014. A few months ago the back camera stopped working, when I click on the camera app it might work for a second or 2 then freeze, or half the screen turns purple and locks up. Maybe after about 20 seconds it unfreezes momentarily then locks up again. Front camera works fine.
Compounding this is abysmal Apple support- I tried to contact Apple support 3 times and they suggested I 'bring in it'... However, the Hong Kong repair centres were booked solid. I tried to re-book a week later and it was booked solid again!
Either way, this is not convenient for me ( I work full time and have a newborn baby) to keep trying to contact Apple or run around to their service centres ( at least a 2 hour round trip for me) even if they could schedule me in.
Furthermore, yesterday in the middle of a presentation my VGA-Lightning adapter stopped working.
Firstly, why am I experiencing so many hardware failures? Is this normal? ( the fully booked service centres in Hong Kong suggest YES)
Is there a more convenient way to get these 2 items fixed? Courier, no questions asked replacements? ( Apple resellers dont want anything to do with broken stuff)
Finally, how long is this stuff going to take to fix? What extra problems can I expect?
If it has NEVER been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.
If all of the above fails to help, don't forget that you have a one-year warranty.
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the Wifi storage options are interesting but it seems they only allow to read files from the device on the iPad but not transfer files to the storage device via WiFi.
I'm looking for a possibility to use the iPad for photography while traveling, without the access to a computer.
Shooting photo's in RAW format crates pretty big files that will fill up the iPad's memory pretty fast if you shoot a lot during a (let's say) month long trip.
my idea was to use load the photo's to the iPad so i could view them and sort out any bad ones. then copy them over to the storage device so i can continue using my CF cards for shooting. I have an image thank for copying the photo's directly to the HDD but it would be so sweet to be able to check them on the iPad before hand.
any suggestions?Check out pogo plug device, it allows you to upload camera roll via wifi.
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The APP application on my iPad does not function properly - any downloads requested immediately fail and send me back tot he main iPad screen. Any suggestions on to hoe to fix this? The software has been updated to iOS 5.1.1, and no furthe updates are available.
This is my boilerplate response when app downloads are stalled or in the "waiting" mode. There are a bunch of things here to try.
Tap on the "installing" icon and see if you can pause the install, then tap on it again in order to resume the install.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download and install at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and see if the install resumes.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad. -
How to fix this error "this iPad is not able to complete the activation process. Please press Home and start over. If the issue persists, please visit your nearest Apple Store or Authorized service provider for more information or replacement"? When I plugged in my iPad this popped up!
Hi csreddy,
If you are receiving a message to contact an Apple Retail Store or Authorized Service Provider for help updating from iOS 3, click on the link below to initiate that support:
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT204204
Update your device using iTunes
If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:
Install the latest version of iTunes on your computer.
Plug in your device to your computer.
In iTunes, select your device.
In the Summary pane, click Check for Update.
Click Download and Update.
If you don't have enough free space to update using iTunes, you'll need to delete content manually from your device.
Find out what to do if you get other error messages while updating your device.
Last Modified: Jan 12, 2015
Apple - Find Locations
https://locate.apple.com
Contact Apple for support and service - Apple Support
http://support.apple.com/en-us/HT201232
Regards,
- Judy -
I need help with deactivation.
I want to do a clean install of Windows 7 Pro on my computer and my installation of Adobe Design Premium CS3 is not functioning. I cannot start it to get in and deactivate the Creative Suite installation.if you're using the same computer hardware to reinstall your cs3, you don't need to deactivate first.
but if there's a significant hardware change you can ask adobe support for an activation count reset. contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html -
My iPad is not functioning properly, I want to restore it. but I'm unsure if my Minecraft world will be saved in the backup. Please help, I need to use it ASAP
How to BackUp
http://support.apple.com/kb/ht1766
See iTunes will backup the following Information Here...
http://support.apple.com/kb/HT4946 -
TS1538 The Ipad could not be sync because the sync session failed to start
The Ipad could not be sync because the sync session failed to start
Sometimes simply quitting everything and restarting will fix this. Quit iTunes, restart your computer, restart (or reboot) your iPad and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If you need to try rebooting - Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
HT4101 Does the Ipad camera connection kit work with the Ipad 4 and if not is there an adapter?
Does the IPad camera connection kit work with the Ipad 4 and /or is the an adapter ?
You want the newer Lightning to USB Camera Adaptor.
http://store.apple.com/us/product/MD821ZM/A/lightning-to-usb-camera-adapter
The old Camera Connection Kit also works and I use it on my iPad 4, however, to use this your will need the Lightning to 30 pin adaptor.
http://store.apple.com/us/product/MD824ZM/A/lightning-to-30-pin-adapter-02-m -
Hi
I have an iPad mini and it was on iOS 6.1.3, my friend came and he said that he knows how to install iOS 7 for me. I gave it to him and he tried to install it, but apparently he failed to do so and an "Activation Error" is appearing on the screen now asking me to register in the developers program.
Now, we are trying to restore it back to iOS 6.1.3 using iTunes, the software downloads well and it starts restoring but that I keep getting this error message "The iPad could not be restored because the firmware file was corrupt.".
I am sure that the file is not corrupted because it's downloaded via iTunes regular download and it's not from an outside source.
I am stuck with this now and my iPad is useless this way.
Please any suggestions ?basselsamo wrote:
Please any suggestions ?
Yes, don't download Beta Software that you have no business or legal right to download and quit taking bad advice from friends.
Now to maybe get you out of the restoring jam, the only thing that I can think of that might work is to use recovery mode, unless you already tried it and it didn't work.
You can read about it here, but the instructions are posted below.
http://support.apple.com/kb/ht4097
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
Getting message "The iPad “Jennifer iPad” could not be synced because the sync session failed to finish." Or it looks like its going to sync but then I see it flash, "Cancelling Sync." The only thing I can think I have done differently is I purchased a video from iTunes on my iMac. Want to transfer it to the iPad.
Thanks... this is so frustrating!!!Not sure if this will help but I would try disconnecting your iPad then restarting your computer. Also reboot your iPad. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appear. Let go of the buttons and let the iPad restart. See if that fixes your problem. After both have started back up reconnect your iPad and try to sync again.
Im presumming here that you had been able to sync your ipad before you purchased the new video. If it fails to sync after the restart I would deselect the new video you purchased and try syncing. It just could be there is something wrong with that video file. -
'The ipad could not be restores. The device cannot be found'
Hi,
We have a with an ipad3 which could not install ios7 properly. It came up with a sign saying plug your ipad into iTunes, so we did and it started 'Extracting Software'. Once it finished it said 'The iPad "iPad" could not be restored. The device cannot be found'...
Does anyone know how to solve this problem?Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times. -
My iPad is not being recognized by the computer, therefore, cannot sync. It charges when plugged to the wall, but not when pugged to iMac.
Most common culprits include the cable. Try swapping it out for a different one.. or not having the most recent version of itunes. I once even solved this problem by shutting down the computer for 2 minutes. (the longer the better), with the ipad plugged in. starting it up... then itunes recognizes it, launches, and syncs.
Apple has a troubleshooting assistant on this topic:
http://www.apple.com/support/ipad/assistant/itunes/
It will advise you to reboot. I recommend shutting down instead.
--Sam
P.S The ipad should charge when asleep and plugged into your Mac. The charging behavior is normal. There isn't enough power out the USB ports to charge the ipad while it is on on some older Macs and nearly all PCs. -
I was able to bring a Video from Amazon Prime to my iPad, but with Airplay got only the audio through my AppleTv. Any suggestions to get the video also (from iPad to AppleTv)?
Amazon Prime reply app does not allow video airplay - nor do several other content providers.
It must have something to do with digital rights/copyright.
AC -
The iPad could not be synced because the sync session failed to finish
Please help.
I've tried resetting my iPad several times and yet when I simply try to sync to iMac and deselect everything but music all I get is the message:
The iPad "J's Ipad" could not be synced because the sync session failed to finish.
I've tried everything - any advice would be gratefully received!
Thanks,
J.Make sure you have the most recent version of iTunes. If not update and then try again. Of you still receive this error then attempt to backup the iPad. Then perform a restore from the backup.
The only time I have received this error was because iTunes was not updated to the most recent release. -
"Ipad could not be restored. The device is not eligible for the requested build"
Tried to update ipad to 7.12 it only says "Ipad could not be restored. The device is not eligible for the requested build". Also tried to restore it to the old version but says the same thing. Please need help
If you tried to restore the old version I assume that your iPad was jailbroken. If my assumption is incorrect, please forgive me for jumping to conclusions. If it wasn't jailbroke, maybe this will help.
Error 3194, Error 17, or "This device isn't eligible for the requested build"
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