Ipad - cannot access icloud account

Daughter setup icloud account at initial setup and cannot remember password, not 100% certain of username either - cannot retrieve password as goes to that icloud account when resetting.  I have a primary apple id we use for all devices so this should be a secondary one - cannot log in under primary id either...
Can I do a reset? It just sits at activate ipad screen

Welcome to the Apple community.
Unfortunately, unless you know the Apple ID, there is absolutely nothing that can be done, you cannot use your mobile device. You may be able to find your Apple ID at Look up your old and forgotten Apple ID

Similar Messages

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    Click here and contact Apple.
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