Ipad cannot forward attachements in email

Whenever my friend forwards me an email with attachements from his iPad the attachments (usually image files) never show up. It not only happens when he sends them to me, but anyone.
I've seen a lot in the discussions with this problem, but haven't been able to find a solution. Does anyone know how to fix this?

Sorry, but I failed to grasp that your friend was sending the emails from his iPad!
What happens when he sends just a single photo? Can you receive other types of attachments from him?
Get  your friend to try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!

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