IPad cannot get mail any longer
I setup my iPad (3) and iPhone to access my ntlworld and gmail email accounts about 2 months ago. Everything worked fine.
Suddenly this week, I get the message 'cannot get mail' the mail server imap.ntlworld.com is not responding. Verify that you have entered the correct account into mail settings.
I ONLY get this message on the iPad - I still get my messages on the iPhone ... Even when they are next to each other & both using the same wifi.
I still get my gmail messages with no problem (on both). I am able to send emails from both ... I just cannot receive!
I have made no changes to settings - nor has my mail password or account been altered by the ISP. I checked the settings on the iPad against the iPhone - there is no difference between them.
Any suggestions?
Thanks
Chris
IPad 3 running iOS 6.1.3.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom
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