Ipad cannot get mail

I've recently lost email capability. The error message says that my gmail account username or password are incorrect, but I know that they are both ok because I can log into my gmail account using these settings directly from safari. I've tried deleting the gmail account in the iPad settings, then creating the same account. No cigar. Any ideas anyone?

Yes I did they gave me a new port number which made no difference. But my ipod touch and iMac work with the same wi fi.

Similar Messages

  • IPad cannot get mail any longer

    I setup my iPad (3) and iPhone to access my ntlworld and gmail email accounts about 2 months ago.  Everything worked fine.
    Suddenly this week, I get the message 'cannot get mail' the mail server imap.ntlworld.com is not responding. Verify that you have entered the correct account into mail settings.
    I ONLY get this message on the iPad - I still get my messages on the iPhone ... Even when they are next to each other & both using the same wifi.
    I still get my gmail messages with no problem (on both). I am able to send emails from both ... I just cannot receive!
    I have made no changes to settings - nor has my mail password or account been altered by the ISP.  I checked  the settings on the iPad against the iPhone - there is no difference between them.
    Any suggestions? 
    Thanks
    Chris
    IPad 3 running iOS 6.1.3.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • On iPad cannot get mail

    I am getting message   "cannot get mail"  --  "mail server -imap.gmail.com  is not responding."

    This happens to me from time to time. It may well be a connection issue, do you still have a WiFi connection, if you do open Safari, can you get to a webpage ok? If you can get to a webpage of your choice ok just try closing the Mail App and opening it again.
    Regards,
    Steve

  • TS3988 I get this message on my Ipad: Cannot get mail - the connection to the server failed

    This is mind boggling as was working fine yesterday and today there is nothing in my e-mail, it's all disappeared but is working fine on my laptop
    I have deleted and added in settings on Ipad but still not working, also switched off and on again

    The mail server may be down, try again later.

  • Cannot get mail-the gmail username or password is incorrect

    What does it mean when my iPad cannot get mail?

    It means that there is an error in your server settings, specifically the username or password is incorrect.
    Preferences > Accounts > Google Account Settings > Re-enter proper account name and password. 
    Are you using two-step verification for gmail? If so, see this thread:
    The New iPad: Password Incorrect for all Gmail Accounts

  • I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

    I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this?  -Stu

    Hi StuNYC,
    Welcome to Apple Support Communities.
    It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that  cause an alert like that to appear in when starting the Mail app.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    I hope this helps.
    -Jason

  • HT2480 Ipad mini - exchange email stopped working randomly  Error: "Cannot get mail. The connection to the server failed."

    I got an iPad mini over Christmas and have had no issues setting up/managing my email until yesterday. I've had my Exchange email working for almost a month, and yesterday I stopped getting emails and getting the error: "Cannot Get Mail. The connection to the server failed."
    I tried resetting the device (multiple times) and deleting and recreating the Exchange account (multiple times). This is getting annoying because it worked fine up until yesterday. I'm not aware of any updates to the device, or any changes that have occurred since yesterday.

    Due to a screen issue, I had my iPhone 5 replaced two days ago. I repeated deleted the mail account and kept adding it but this did not make any difference. When I attempted to setup the new phone with my Google (Gmail via exchange active sync) accounts I was receiving this same "Cannot Get Mail" error. From what I was able to gather, this problem should be affecting Gmail accounts set up via Exchange. When originally purchasing the phone I was assisted and directed to set up my Gmail account through Exchange because it had the ability to use "ActiveSync" and push not only mail and calendars, but all of my contacts as well. I found this article regarding the subject.
    http://www.pcmag.com/article2/0,2817,2413283,00.asp
    What it came down to was having to delete my Gmail via Exchange account and separate it into two different accounts, a regular gmail account for my mail and a CardDAV account for my contacts.
    Here is what I did. Google is changing their system and for new registrars Exchange ActiveSync will not work so you will be unable to register your account via Exchange and have your mail, calenders, and contacts all pushed together. I find this change really annoying. If you are having problems accessing your contacts after deleting the mail account, like I was, here is the work around.
    To circumvent this issue go to Setting > Mail, Contacts, Calendars > Add Account > Other > Add CardDAV Account: Under server ender google.com, then your email user name and password, then click next to verify the information.
    I hope this helps.

  • HT1694 Still getting error: "cannot get mail   the connection to the server failed"  please help, for ipad 1; for hotmail account

    cannot get my hotmail email with an ipad, get a connection to server failed error.  I have tried to delete and install the email with area on settings, did not change.  This email did work in the past until today,
    Thanks in advance

    Due to a screen issue, I had my iPhone 5 replaced two days ago. I repeated deleted the mail account and kept adding it but this did not make any difference. When I attempted to setup the new phone with my Google (Gmail via exchange active sync) accounts I was receiving this same "Cannot Get Mail" error. From what I was able to gather, this problem should be affecting Gmail accounts set up via Exchange. When originally purchasing the phone I was assisted and directed to set up my Gmail account through Exchange because it had the ability to use "ActiveSync" and push not only mail and calendars, but all of my contacts as well. I found this article regarding the subject.
    http://www.pcmag.com/article2/0,2817,2413283,00.asp
    What it came down to was having to delete my Gmail via Exchange account and separate it into two different accounts, a regular gmail account for my mail and a CardDAV account for my contacts.
    Here is what I did. Google is changing their system and for new registrars Exchange ActiveSync will not work so you will be unable to register your account via Exchange and have your mail, calenders, and contacts all pushed together. I find this change really annoying. If you are having problems accessing your contacts after deleting the mail account, like I was, here is the work around.
    To circumvent this issue go to Setting > Mail, Contacts, Calendars > Add Account > Other > Add CardDAV Account: Under server ender google.com, then your email user name and password, then click next to verify the information.
    I hope this helps.

  • HT201320 keep getting message  on iPad 4, when opening mail "Cannot Get Mail" Help!

    I have my hotmail and gmail both set up on my iPad 4 3 G. Also had it on my iPad 1, before changing over to the 4. It has all been fine, until recently, where I keep getting a pop up window, upon trying to open my email. Message says: Cannot Get Mail, The mail server "imap.gmail.com" is not responding. Verify that you have entered the correct account info in Mail settings.  Then is has a OK button to press. I have checked and rechecked in my mail settings that the info is correct. Don't know what to do.  PS....I already had my two accounts synced together, so I see most mail, but cannot retrieve some mail I have placed into folders.

    Yahoo's been having persistently random issues for months. You can try just waiting it out, or delete and readd your yahoo account. When my accounts were affected I just used webmail to access my yahoo accounts until it cleared up.
    Chances are it's all on their end and really all you can do is wait it out.

  • My iPad just recently started a message saying"cannot get mail" the connection to server failed. It won't bring up my yahoo mail.....how do I fix??

    My iPad is bringing up a message saying "cannot get mail"the connection to server failed. It won't bring up my yahoo mail but does bring up my other mail...how do I fix?

    Other users have been reporting Yahoo mail problems that are not iPad problems. Might be something to try on these links.
    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try a Reset - iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    Or this - Delete the account in Mail and then set it up again.
     Cheers, Tom

  • HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through.  It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed."

    HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through.  It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed."  I Tried everything, rebooting, reset all iPhone, etc.  All Apple devices work perfectly expect mine.  Please advise

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    Additional things to try.
    Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
     Cheers, Tom

  • The I cloud on mu IPAd keeps reverting to my old password so that I cannot get mail. Sometimes this happens on my iPhone as well. I type in the correct password in the iCloud account and mail account under settings but it always reverts back and prevents

    The I cloud on mu IPAd keeps reverting to my old password so that I cannot get mail. Sometimes this happens on my iPhone as well. I type in the correct password in the iCloud account and mail account under settings but it always reverts back and preventsme from getting mail. Can only retrieve mail from i cloud on my competer. Thanks!!!

    Why would you delete your iCloud account for a password change with your Yahoo account?
    Regardless, if no problem re-creating your iCloud account on your iPad, contact Yahoo technical support.

  • My ipad says "cannot get mail the username or password for sky is incorrect" but it isn't. can anyone help with this please

    my ipad 2 says "cannot get mail the username or password for sky is incorrect" but it is correct. My BT mail is fine. HELP

    Try deleting and recreating the account on your iPad.

  • "Cannot Get Mail" using iPad WiFi but works with 3G

    I have a iPad 3G. Today I started have a problem reading my mail from Exchange. I get "Cannot Get Mail" when I use WiFi, but when I use my 3G (with the WiFi off) it works fine. I can do everything else on WiFi, and this is a new problem. I have already tried resetting the iPad and that didn't help. What do I do?

    This has worked for over a month and I just started having problems today. This afternoon, it was working every now and then over WiFi, but not consistently. Everything else works fine, so I don't think it is my ISP.

  • Email has stopped receiving reading cannot get mail on ipad

    on the ipad 4 the email has stopped working when accessing it reads cannot get mail,the connection to server has failed

    Which service are you using? Hotmail?

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