IPad "cannot open" iTunes movie rentals

I am travelling / I rented 2 ,movies for the plane but did it from an old 32bit Macbook. They transferred fine to the iPad but when I tried to open them I got the "Cannot Open" message. Result - did not get to watch my rentals ! I have an idea the fact that I purchased on an old generation Macbook Pro is the issue ?
They are still on my iPad (and presumably still somewhow registered in my account)
I happen to be travelling with a 64bit Macbook Pro (should have purchased from here in the first place !!)
I am thinking there might be a way to resync my iPad with my 64 bit Macbook and resync the movies so that I can at least watch them on of before the flight home next week
Ideas appreciated ?

Hi bluemoon59,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots. 
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/HT1657?viewlocale=en_US
Can I play my rental on more than one device?
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Cheers,
- Judy

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