IPad constantly glitching/freezing/crashing/parts of screen unresponsive - time for a factory reset OR a trip to the Apple store???

iPad constantly glitching/freezing/crashing/parts of screen unresponsive - time for a factory reset OR a trip to the Apple store???
My son has nothing but problems with his iPad Mini. It is less than a year old and it constantly freezes/crashes/glitches and parts of the screen are unresponsive. This happens while playing games, watching movies, surfing the net etc etc
The iPad has been in a heavy duty Survivor case from day 1 and has been very well taken care of - so I don't think it's a damage issue
I have tried numerous resets (just holding the 2 buttons) and have disabled every feature on the iPad that might be causing memory/RAM issues (?) all to no avail.
I haven't tried resetting to factory settings as I don't want to lose all the data on the iPad (mostly his game achievements and Minecraft maps that he has worked so hard on!!!)
SO - any suggestions:
1) Take it in to the Apple Store - I have never gone to Apple over an issue, is this possibly covered by warranty???
2) Factory Reset - If I do this can I save all his game achievements/data???
Cheers,
Todd

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPhone, iPad, iPod Touch: Troubleshooting Touchscreen Response
http://support.apple.com/kb/ts1827
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Not normal. Take it to an Apple Store for evaluation. You're covered by Apple's 1-year warranty.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

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IPad constantly glitching/freezing/crashing/parts of screen unresponsive - time for a factory reset OR a trip to the Apple store???

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