Ipad content viewer authentication error

Hi I have an adobe id and am a creative cloud subscriber. I just downloaded the adobe content viewer app to my new retina display ipad and for some reason the authentication has an error. I am using the same user id and password so i am not sure what is going on. I have also verified the email that I am using for my adobe id. Any ideas?
Thanks

Moved from the Creative Cloud to the Digital Publishing Suite forum. They will be able to help you here.

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