Ipad cracked screen not responding, ipad cracked screen not responding
i cracked my Ipad Screen and now the screen is now un active is there any thing to fix it
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Reapir
http://www.ifixit.com/Device/iPad
Cheers, Tom
Similar Messages
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Hi, I have had my ipad air for about a month. The other day I took it out of its cover and it was splintered from the top with downward cracks. It is new and under warranty so I rang the support team. They told me that it would cost about €120 but could be repaired on the spot and they made me an appointment at the local genius bar. I got there and they told me that I had dropped it or banged it or something. I said I had not, they insisted that I must have done. I repeated several times that I had not - it was obvious they did not believe me, they said I must have done. They then told me they never repaired or replaced broken glass in any ipads, that the man on the 'Support' had been wrong. They always replaced the whole ipad at a cost of €300. I was devastated at not being believed and at the amount of money they were asking for. I left and rang the support again. I was told their system was down but to call on monday to get a quote for the reparation, I could send it to my home insurance company and they would undoubtedly cover the repair. I asked how long this was all going to take because, I was in the middle of a big project and this was taking up my time, and also I needed the ipad for my work. They told me it would be done in a minute. I rang on the Monday and I was told it would take up to 5 days to send but probably it would arrive sooner (it is now thursday, I have received nothing). I then rang my household insurance, a big company - and they told me they had never heard of such a cover. I asked if this was because I had a very basic policy, they said, no it wasn't that - I didn't have a basic policy I had quite thorough policy, but they didn't know of a policy in any comany that would cover this sort of damage. I was stunned - yet again I had been given false information and false hope by apple. Yet again I was let down. I then decided to do a further investigation on the internet and discovered a long trail of comments on Apple Forum of people who have also had splintering and cracking of the ipad air glass for no reason whatsoever. Some have commented that the glass could be thinner in order to reduce the weight, some have said that the splintering could be caused by a weakness in the casing at the top where it is plastic (the ones that take sims) that might make it more flexible and therefore liable to crack.
All of the posts and complaints on the apple forum and elsewhere seem to point to a design fault. However throughout all this I have been mislead by apple support staff constantly who all say different things, I have virtually been accused of lying by denying that my ipad received any kind of impact by apple staff and I have been left feeling incredibly frustrated and upset by the total lack of any kind of real help by Apple. All this despite being acomplet apple user in my business for the last 25 years, where I have never come across this attitude towards me as a customer before.
When the screen on my iphone broke, it was because I fell in the street while I was talking on the telephone, it flew out of my hand and smashed on the pavement. I was rolling around in agony, while my son was holding up the smashed telephone wailing 'Mama, you've smashed your iphone!!!' This of course, I blamed on noone but myself - it broke because it fell, I paid an arm and a leg without protest to get it repaired.
This is not the case with my new ipad air. It has splintered for no good reason at all - and noone at Apple seems to want to help me or to care!
I would really appreciate it if someone could tell me if there is anything else I can do to ge this matter resolved?If it was a refurb replacing one that was under warranty, the warrany is good until the original warranty expires or 90 days from replacement, whichever is longer. In either event, it should still be covered if you've only had it for a month. (assuming you're in the US here). You can try to restore it as a NEW device rather than restoring from your backup, but this sounds like a hardware failure... I think. I'm not sure what you mean by "the top half of the screen slides". If you mean only the top half is touch sensitive, how can you determine that? You wouldn't be able to slide to unlock if that were the case...
Sorry, I'm a little confused by that description. -
I fainted and fell while holding my iPad and the screen cracked; it still works fine. It's just cracked. I feel horrible, it was a gift from my brother. have had this iPad for less than a year so it is still covered under warranties. Does this apply? If not how much to fix the screen? Please help
If you want a short list of third party repair options, here you go.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/ -
IPad 3- cracked screen repaired and not working???
So we cracked our iPad three, (the new, now discontinued one) and the screen was completely shattered. We got it repaired at a repair shop that looked reputable but now it doesn't seem so. The screen is completely scratch free and perfect, but the LCD (I think) doesn't really work as well anymore. You can try to touch somewhere on the screen and it will make it something else. Scrolling is a bit stuffed up as well. Nothing else is distorted, the colors are fine and they're aren't any noticeable imperfections in the screen. It's really annoying touching the bottom of the screen and having something in the middle of the screen pop open. We probably voided the warranty going to this repair place, but is there anything else we can do to fix the iPad?
ipodandapplehead100 wrote:
We probably voided the warranty going to this repair place
Yes, you did. That is why I do not advise going to a third party shop - too risky to try to find a reputable one. Apple may let you still exchange it at the out of warranty pricing. -
i got my ipad and its been a while but not a year i got it in september so i put my bag away and when i got home and went to go on it i found a huge crack on my screen would i be able to go to best buy and replace it because the screen is falliing apart.
Look at the info on this page http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Any repairs will not be covered by the Apple Warranty. There are some 3rd party repair vendors. however, the warranty will be voided.
Cheers, Tom -
My friend dropped my sling bag which contained my 3rd gen iPad.Only when I reached home 30 mins later,then did I realise the LCD screen was cracked.This is the second time my iPad screen has cracked.The first time round,my father dropped it thanks to the smart over that snapped,so he got it replaced,external help though.This time,I searched the net only to find out Apple actually replaces iPad,be sure to type "iPad screen crack" on google and the first few links is it.So I contacted Apple,only to find out I have to pay a replacement fee,and a fe replacement is not allowed.Why is this so?Other users have too accidentally got their iPad screen cracked but still received a FREE replacement,but it has to be that few who can't get a free replacement.Shouldn't Apple have a uniform way of doing things?
Accidents happen, and apple can certainly assist you with replacement of said device. Most manufacters would tell you to buy a brand new retail unit, apple will charge you about half price for a replacement unit. I agree its unfortunate that it happend, but expecting a free replacement is just going to lead to disappointment
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My IPad is dead. Nothing will show on the screen. Screen not cracked and no liquid spilled on it. Is there a battery that needs to be replaced?
Battery not charging:
1. Reset iPad; hold the Sleep/Wake and Home button down until you see the Apple Logo
2. Try another wall socket
3. Try another cable (make sure it's an original Apple cable)
4. Try another charger (make sure it's an original Apple charger)
5. Clean Lightning port with compress air or new paint brush -
I have an ipad 4 16 gb (wifi + cell model), is not under warranty because I bought over a year. The ipad screen is cracked, but the ipad is running fine. My question is: can I go to a store to buy a new giving my old as part payment?
graciously
Andre SouzaApple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
Cheers, Tom -
my screen cracked on my ipad they are going to send me a new one but i need to save a video(my wedding) thats on the one i have now....i'm not very computer savy.....the lady said i can save ,sync, something all my info then put in on my new one....Help me
You have to import the video to your computer by connecting the iPad with cable and then using iPhoto if you have a Mac or Windows Explorer or any other camera application that will import photos and videos. Read this for instructions.
iOS: Importing personal photos and videos from ... - Support - Apple
Make sure that you backup and sync with iTunes as well, if You have never synced with iTunes before, it might just be easier for you to backup with iCloud. You can restore from the backup when you get the replacement iPad.
How to backup and restore from a backup
http://support.apple.com/kb/HT1766 -
I Have a ipad mini i bought my dad as a gift and he let my little brother play on it frequently (9 years old) and one day he dropped it in its case, it seemed fine till a hairline crack in the corner began to swim across the screen. It's still within the one year warranty i checked online but im not sure what apple will do for me or can do for me? Can it be replaced?
It will cost you approximately US$219.00.
Apple will replace the entire iPad; they don't repair.
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad -
I have the iPad with retina display and the screen is cracked, however it is not yet a year old, how much does it cost to replace it?
I don't know what country that you are in, but in the US the price for repair (i.e. replacement) is (from here) $299 for the iPad 3, and here in the UK (from here) £256.44
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My iPad screen is cracked and I'm not sure if its out of warranty, how much does it cost?
I
Apple does not repair iPads, but will replace the entire iPad for a flat fee. See the Repair Pricing section here:
http://www.apple.com/support/ipad/service/faq/
There are independent iPad repair services that may be able to replace the screen for less. Do a web search for "ipad repair". You can also look for parts and instructions and do the repair yourself. Note, though, that if you elect to have the iPad serviced by an unauthorized shop or perform your own repair, you will get no further support from Apple.
Regards. -
Can you use a screen protector to cover a corner crack? If not, how much is a replacement iPad Mini?
Basically what title asks.
It will cost you approximately US$219.00 to US$299.00 depending on the model.
Apple will replace the entire iPad; they don't repair. -
I need guidance?
You can either do an out-of-warranty replacement of your mini at your nearest Apple Store (make a Genius bar appointment) or sell yours for parts and use the money you get to buy a new one.
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Some time ago my ipad 4 screen slowly began forming a long hairline crack at one corner and near the home button for some reason, perhaps daily rough and tumble taking it to class and whatnot. The crack is not very noticeable so I have delayed getting the screen repaired.
I used to have a Boxwave Cleartouch Ultra screen protector on, and as directed, would peel it off now and then to give it a good wash(it's one of those reusable ones with adhesive on the edges only and yes they are meant to be washed now and then). One day after doing this, I noticed a strange puddle of tiny round stains clustering near the crack. I didn't think much of it until I equipped my ipad with a stronger ipad case with it's own screen protector. The stain seemed to cling onto the Boxwave screen protector even after cleaning. Now with a new screen protector the stains around the crack were these tiny rainbowy areas around the crack that sat on top of the glass and were visible as just some kind of smudge when the screen was turned off. I recently discovered the stain has transferred to my new screen protector when I remove it and is visible when you look at it at an angle when removed from the ipad. Not even dish soap seems to get rid of it.
I am wondering what this stain could be, I mean there is no liquid pooling out of the digitizer or anything. One idea I have is that maybe some adhesive from the first screen protector got loose after washing and pooled into the crack and thats why they have a smudgy appearance that they got when wiping the screen dry. There are no liquid stains under the crack however. Another thing I thought of was maybe something to do with oleophobic coating and the crack itself. I am also wondering how to get rod of it safety.You are welcome.
Despite Apple's incredible wealth, they don't/can't control the Internet. Sadly, this is an ongoing and ever increasing problem. The best defence is knowledge on the part of the user. Any message that pops up while surfing the Internet should ALWAYS be treated with skepticism.
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