IPad crashed during OS update and now iTunes can't restore

I tried to update the OS on the iPad today and about 10% of the way into the installation, the installation failed. Got an error screen saying I would need to do a restore. I was also referred to a help site at support.apple.com/kb/TS1275.
Even more disturbing is that the info in iTunes for the iPad shows "n/a" for the name, capacity, OS version, or serial number. This information showed when I first got the iPad.
I tried a restore and it went through the following steps:
extracting software
verifying iPad restore with Apple
Checking with Apple
preparing for restore
waiting for iPad
a progress bar shows on the iPad but in a few seconds I got the error of iPad could not be restored because of an unknown error of 9
subsequent restore attempts get to the progress bar, but then tells me the device can no be found
I have tried the 2 button restart of the iPad but that has not helped
I have made a copy of my last good iPad back up and have it in reserve if/when needed. Fortunately I do daily syncing of the iPad
Is there a forum solution or is this an Apple solution?

After 10 attempts to restore and 5 restarts, I finally got the iPad to be found and respond. I am now trying to get everything arranged back the way it was. iOS 4.3 got installed and the capacity, size and serial number are back.
Which apps were loaded, and their arrangement is NOT restored and this can be very tedious. Everything was unchecked in iTunes.
Not happy, but i am the road back to where things were.

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HT1414 My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to all upon and need the r

My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to call upon and need the restore to retrieve info onto my phone, I am a real novice to this...... please help, !!!!

If anyone else is looking for a solution to this same problem, I was able to get it working looking through several older discussions.
The solution was to use the password that I had on my iTunes account the very first time I set up the iPhone about a year ago. I changed my iTunes password about 10 months ago; but apparently, the backups continue to use the password that existed when the phone was first set up.
A couple of troubling things with this are that 1) I didn't apply a password when I did the backup this afternoon so I don't understand why it was required when I did the restore a few hours later. and 2) it makes zero sense why iTunes would not be smart enough to use the current accout password when requiring the password to restore from a backup made with no password.
I thought iTunes and Apple were smarter than that. With so many posts stating exactly the same problem, it is clear that this is bug in the software.
Best,
Craig

My iphone crashed during the update and now it wont recover.

My iphone crashed during the update and now it wont recover. I keep getting a message say " an iphone has been found thats in recovery mode, please restore it and update."
Every time that i try to restore it, is stops with a couple of minutes left and gives me the same message.
can anyone help?

How many times have you tried...?
Some Users have reported that as many as 8 or 9 attempts were necessary before success.
See Here > http://support.apple.com/kb/HT1808
Be sure to Follow ALL the Steps...

HT1688 my phone crashed during an update and now it's asking me to restore my iphone...wont i lose everything on my phone?

please help i am not sure what to do, i don't want to restore my iphone

It's in recovery mode. Anything that was on the phone is aleady gone. Hopefully, you've been backing up on a regular basis.

HT6058 iPhone put into Recovery Mode after updating to 7.0.4, and now iTunes can't restore it from my computer. What do I do?

Once my iPhone 4 updated the iOS to 7.0.4, it immediately went into Recovery Mode, with the iTunes symbol. I plugged it into my computer, and it says I need to restore the iPhone. I click Restore, but in says it can't connect because of my network connection. I've followed every troubleshooting issue from the support section related that issue, but it STILL won't connect and download the recovery.
What do I do to get my iPhone fixed? And why did 7.0.4 cause this?

Don't worry about that. iPhone stuck in recovery mode always happens when you update the iOS on your iPhone. There are two ways to solve it.
First is is to put your iPhone in DFU mode.
Step 1. Turn off iPhone
Step 2. Hold down the Power and Home button.
Step 3. When you see the Apple logo, release the power button but continue holding the Home button down.
Step 4. Open iTunes and wait for it to tell you that it’s in restore mode.
If DFU mode can't solve the problem, I'm afraid the only solution is to try some 3rd party software, like iPhone data recovery or something like that. You may simply try the tutorial here: How to Fix iPhone that is Stuck in Recovery Mode.

I installed the upgrade and now itunes can't find my library and doesn't recognize my devices. Using Windows 7. Any help?

Help!!! I installed the 10.5 update and now itunes can't find my library or recognize my devices. Running on Windows 7.

For moving your iTunes library, I recommend this method...
Assuming you use the iTunes default settings where iTunes copied added items to your iTunes folder and organizes your library (meaning - everything is all self contained in the iTunes folder), then all you have to do is drag & drop your iTunes folder (not just the iTunes Music folder you find inside the iTunes folder) to the external drive and copy the entire thing.
If you want to test that it worked or would like to actually start using it from that location instead, use these instructions when you start iTunes to point it to the new location...
How to open an alternate iTunes Library file or create a new one
http://docs.info.apple.com/article.html?artnum=304447
If you are just testing, then close iTunes after you verify it works, and restart iTunes again with the same instructions and point it back to your internal drive (original) location.
Back up your iTunes library by copying to an external hard drive
http://docs.info.apple.com/article.html?artnum=307074
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I updated the IPAD with the latest update and now when I turned the IPAD on, I get the itunes logo and then nothing else. How can I fix this to let me use my IPAD?

I updated the IPAD with the latest update and now when I turned the IPAD on, I get the itunes logo and then nothing else. How can I fix this to let me use my IPAD?

YOU ARE IN RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

My ipod touch was interrupted during an update and now my itunes cant recognise the device, and ive tried to restore it but it just keeps coming up with the usb and itunes picture. how do i fix this? Please help

my ipod touch was interrupted during an update and now my itunes cant recognise the device, and ive tried to restore it but it just keeps coming up with the usb and itunes picture. how do i fix this? Please help

http://support.apple.com/kb/HT1808

I updated the IPAD with the latest update and now when I turned on and I get the Itunes log and nothing elser

I updated the IPAD with the latest update and now when I turned the IPAD on, I get the itunes logo and then nothing else. How can I fix this to let me use my IPAD?

Hi ....
"I get the itunes logo and then nothing else"
Use Recovery Mode > If you can't update or restore your iPhone, iPad, or iPod touch

My Apple TV stalled during an update and now just shows an image of it being plugged into a USB. It won't complete the update and does nothing when I plug it into my Mac via USB.

2 Apple TVs. The first won't reboot, it stalled during an update and now shows a picture of a UBS plug. Ive tried to plug into my computer, nothing happens. At a standtill.
The second Apple TV works but only if I send something via Airplay. The remote no longer has any affect. The light on the front of the Apple TV blinks when I push a buttom on the remote but nothing happens.
Any Ideas? I am starting to think I need to replace them. Thanks.

Ok, with itunes open on the pc, plug one end of the usb cord into the computer, but not connected to the ipad.
now, press the power button on the ipad until it turns off.
Then, press and hold the home button on the ipad at the same you plug the usb cord into the ipad. DON'T LET GO OF THE HOME BUTTON.
Keep holding the home button until you see the recovery mode message pop on the itunes window.
When that happens, you should now be able to restore.

My ipad was accientally turned off whilst it was updating and now I can't get it to start up.

Hello there,
My ipad was accientally turned off whilst it was updating and now I can't get it to start up. Please can anyone help?
Thanks

Try a force-restore:
1. Launch iTunes but do not connect the iPad.
2. Hold down the iPad's Home and Sleep buttons at the same time. This will force the screen to fade and the Apple Logo to reappear. KEEP holding the two buttons down until the screen goes black.
3. Once the screen is black, release the Sleep button but keep holding down the Home button while you plug the cable into the iPad. Contunue holding the Home button until the you see the iTunes logo and the picture of the cable on the screen. This may take up to 30 seconds.
4. iTunes should now detect the iPad and you can perform a Restore.

TS5254 My computer was shut off during an update, and now it wont turn on ;( please help

My computer was shut off during an update and now my Iphone wont turn on .. please help

You will have to restore the phone using your computer. You may need to use Recovery Mode if it doesn't appear in iTunes: http://support.apple.com/kb/HT1212

HT201628 My girlfriend accidentally rebooted her iPod during an update, and now it won't boot. How can this possibly be fixed?? She says the OS has been wiped. You know how to fix this??

My girlfriend believes she's wiped out the OS on her iPod 4th generation she said she did this by accidentally rebooting her iPod during an update, and now her iPod just shows the apple logo then fades to white. My question is, can this be fixed? Or is a new iPod necessary??

If you live near an Apple store take it in for diagnosis. Don't forget to make an appointment online first. If you don't live near a store, you may get help by searching "youtube" for DFU Restore ipod. This is not difficult to do but it requires proper timing to get the device into DFU mode.

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uninstalled iTunes and all the recommended things
Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

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Just installed the update and now iTunes wont open! Help!!!

See also Troubleshooting issues with iTunes for Windows updates.
tt2

IPad crashed during OS update and now iTunes can't restore

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