IPad disabled..offline..iTunes won't restore it..I don't know what to do!
My 3 year old found my iPad mini and tried to enter the obviously incorrect passcode too many times yesterday and it is now disabled. I had the wireless offline when it became disabled. Now, I cannot figure out how to erase and restore it so I can use it again. I had never plugged it into my computer before to sync it with iTunes. I followed the instructions on the apple help pages to restore and erase the iPad using iTunes but it didn't work. I kept getting an error message. So I tried going into iCloud to remotely erase it, which I did, but since it is offline it says it won't erase it until it goes back online, and I can't turn it back online because it is disabled!
Did I find the one way to ruin my iPad so I can never use it again?!? This is ridiculous! Please help me!
What was the complete wording of the error message?
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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What's the precise text of the message, please? (There's a couple of different ones I can think of that you might be getting.)
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