IPad disabled we know the password
Our three year old got her hands on our iPad. It would have been locked when she got her hands on it. Now it is reading "iPad is Disabled". We know what the password should be. It is hard to believe that she could have changed it. Every time we enter the correct password it increases the time in "try again in xx minutes". When I follow the procedure for "Recovery Mode", I get the following message from iTunes:
"iTunes could not connect to the iPad "iPad" becuase it is locked with a passcode. You must enter your passscode on the iPad before it can be used with iTunes"
What are our options?
I manged to get a little further. In the steps Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support under recovery mode, I tried steps 1-4 several more times and finally got iTunes to connect. It updated the OS, which I thought would be a good start. Then iTunes complained with a mysterious error message (sorry I did not capture it). Then I typed in the password again to face another 60 minutes lockout. Now, holding down the Sleep/Wake button does not produce the power off slider, so I think I am completely hosed.
Similar Messages
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My little brother disabled my ipad but I know the password. How do i get another chance to type it in? I haven't synched my ipad and I have a lot of things in there that i don't want to loose.
You don't get another chance once it has been permanently disabled. You have to restore it now. If you backup with iCloud, you can restore from that backup and recover everything. If you don't backup with iCloud, you are starting all over again.
If you don't have a computer, you can restore with another computer running iTunes.
Instructions can be found here.
http://support.apple.com/kb/ht1212
You might need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097 -
Hello, for some reason i'Ve lost the ability to access my ipad, although i know the password, the ipad now is deactivated and telling me to connect to iTunes, i've done so but itunes can not access it anyway.
Please tell me what should be done to retrieve my photos on ipad before reformatting it.Unless you've done anything to change it, Google keeps every email that ever passes through their server in your All Mail folder/mailbox/label. Even if you delete stuff, they hold onto it, there. You have to go out of your way to actually delete anything permanently.
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How do you reset an ipad mini without knowing the password?
I have just recently changed my password, but know i have forgot the new one. How do you reset the ipad without knowing the password?
If you mean the passcode to unlock the iPad then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
If you do it via a different computer then :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
Ipad Disabled, I know my password, never sync'd it to itunes, wont connect to itunes...
Title technically explains everything but here is the story....
Some idiot at work tried to guess my password on my iPad; he tried enough times that it disabled it.
I have never sync'd my iPad to iTunes.
I DO know my password.
I installed iTunes on my computer for the first time and now my iTunes wont recognize my iPad.
Keeps claiming that I need to enter the password to unlock it....
Little hard to enter the password to unlock it when it does not give me the option to enter a password to unlock it.
Please tell me that in 24 hours it will allow me to enter my password and unlock itself.....
Or there is someway to bypass the disable to unlock this machine....
Please do not tell me Apple wasted millions of dollars reinventing the same device for the last ten years and put a simple task involving recovery issues without complete factory restore on the back burner....
In before....
You are going to have factory restore it....
You should have sync'd it to an computer via iTunes
You should have purchased a tablet from a reputable company.....Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. -
Written by: Disabled: iPad connect to iTunes, no one computer will be synced down, I know the password! Help please!
If it's showing the disabled screen then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
If you do it via a computer that it hasn't been synced to :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
How so i active my iPad which has an Apple ID on there and I don't know the password to it?
I really need help on my iPad. I can not active it as it say I'm disabled from logging in because it is already singed into my Apple ID which I don't know the password to. I get apple to send me an email but I don't get the emails. I really need help!!!!:(
Please reply asapContact Apple here for help with your ID. If you aren't getting the emails. If there is a phone number available for your country, try calling that number and ask for account security.
http://support.apple.com/kb/HT5699
I have seen people recommend using this site to contact Apple as well as the one above.
http://support.apple.com/kb/HE57 -
MY IPAD IS DIABLED BUT I KNOW THE PASSWORD
hello my name is mohammed
i have a problem my littel sister dont know the password and she was writting again and again the wrong pass word and now it disabled and needs to go to the i tunes to unlock it but it is going to erase every thing please help i still remembere the passwodiOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
How do I delete an iCloud account from my iPad that I no longer know the password for and have no access to the email account to change it?
You will need the password. If you can't get it reset via http://iforgot.apple.com (if you remember the answers to the account's security questions then you should be able to reset it via them) then try contacting Support in your country, they should be able to reset it.
Contacting Apple about account security : http://support.apple.com/kb/HT569
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html -
I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad. It reverted back to an old apple id and I don't know the password. I have tried all the suggestions and no luck.
You didn't say what you've tried, but f the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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how do i delete icloud account on my ipad when my apple ID is non active email and i don't know the password and can't reset password without active email
If the iCloud account you are trying to delete is old ID that was later updated to change it to your current ID, you can go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now, if desired, you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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How do I delete my iCloud account from my iPad 2 when I don't know the password to that account?
How do I delete my iCloud account from my iPad 2 when I don't know the password to that account?
Try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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On holiday in Spain, my phone wont connect to wi-fi at my friends apartment but connects to some wi-fi locations in the city. The rest tells me that " Unable to join the network" even though i know the password is correct and my ipad is connected.
I have tried resetting network connections and switching on/off wi-fi, and also reset using home and top button, still nothing.Try going to the Wifi settings and clicking the little arrow next to your network, and click "forget this network" then try re-connecting. If that doesn't work, try going to settings-general-reset and clicking reset network settings. Also, make sure you have your network password correct if there is one.
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why can't I connect to my WIFI at home, my laptop does. And yes I have a router and I know the password.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Also try this - Turn Off your iPad. Then turn Off the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Cheers, Tom -
Pages for iPad is not recognizing the password I assigned to a document. I included a hint, and I know I am entering the password associated with the hint. Is there anything I can do to access my document? i quite the Pages app and restarted it. Now I guess I'll reset the iPad and see if that helps. Thanks!
Rhonda Fogel wrote:
Interesting that one does not need the password to delete using Finder.
The Pages password protects the contents of the document. If there were a Finder password, it would protect what you might think of as the "file wrapper" ... the stuff around the file content.
Glad it's not vital. I have to say I only pasword protect those Pages documents that are, in fact, vital.
Best of luck.
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