Ipad disabled
Just got the ipad 4th generation. i am locked out permanently, too many trys w/password. It says disabled connect to itunes. I chkd internet on my pc and tried downloading itunes on my pc ( not a mac). I dwnldd itunes on to my pc but now that is saying apple support must be downloaded in order to get itunes on my pc, i am using apple support at this moment on my pc why is the itunes download saying i need it, i must already have it.
This is getting frustrating!
Hi kc1949,
Thanks for using Apple Support Communities. It sounds like the computer is requesting you restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying the steps in this article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari
Similar Messages
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My Ipad was disabled after I turned it off. I turned it back on 'ipad is disabled' connect to ITunes!
Why would it disable afer turning it off. I did not have a password issue. Not even once.
I have not synced on Itunes on my system sincen this Ipad was synced at the Apple Store.
Is there a way to connect on my pc to my Ipad from Icloud and restore my Ipad without loosing
everything? Or do I need to reset yet again. This would be the fourth time starting from scratch!
I had been Ipad replaced recently due to numerous problems with IOS7 including bluetooth problems
with my keyboard, freezing - crazy making issues and most importantly I lost all data on my pages
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Now with the new one, my same problem! What is going on? What am I not getting.
Prior to I0s& my Ipad performed beautifully. Now I do not feel I can trust this technology.
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Ipad disabled after upgrading to IOS7.
Ipad disabled after upgrading to IOS7.
I called Apple support. The tech stated he had the same problem himself.
He tried to have me restore my ipad from the backup on my MAC. This resulted in an error message stating my device did not have authority to be restored. The tech put me on hold to research further and Apple dropped my call. I'm hoping the Genius Bar guys have an answer which is where I'm heading next. -
HT1414 my ipad is stuck in "ipad disabled" mode. how do i fix this??
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If it's showing the disabled screen due to too many incorrect passcode attempts then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
If you do it via a different computer then :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
Cant install itunes and ipad disabled
I couldnt open itunes on laptop so uninstalled and tried to reinstall it but didnt work all i get is that it didnt install correctly error 7 windows error 193. Also sons ipad disabled due to him forgetting passcode is there any way to reset it without itunes
Hi tracyipad115,
You will have to use iTunes to restore your son’s iPad to get passed the passcode issue. Now you have two options to get you where you want to be. The first is using another computer if you have access to one. The other would be taking a look at the article below to walk you through some troubleshooting option to get iTunes to install properly. Let me know if this helps or need further assistance.
If you can't install or update iTunes for Windows
https://support.apple.com/en-us/HT201668
Take it easy,
-Norm G. -
iPad 2 with new OS has been operating fine for a month. worked perfectly last night. woke up this morning to "iPad Disabled".
can i get it back? how? is every single document, contact, note, business email, song and photo stored and recoverable from the Cloud?1. You have to restore/recover your iPad.
http://support.apple.com/kb/ht1212
2. Restore from iCloud Backup
http://support.apple.com/kb/ht1766 -
Ipad disabled, connect to itunes
hi all
my sister has decided to change the passcode on my ipad, and has forgotten it. The ipad has now been disabled as we have tried too many times to guess the password. It says "ipad disabled, connect to itunes" but when connected to itunes it says "Itunes could not connect to the ipad because it is locked with a passcode, you must enter the passcode on the ipad before it can be used with itunes"
what can i do to fix this?
ThanksPerhaps this article might help:
http://www.macworld.com/article/165828/2012/03/cure_for_an_incomplete_ios_update .html -
HT1386 ipad disabled sister put wrong password in
ipad disabled anyone help unlock it please thankyou....
This article contains instructions on what to do if your device is disabled:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212 -
My iPad cannot open. iPad disable appear on my screen. Help me to solve It.
You will need to connect it to a computer's iTunes, you should then be able to reset your iPad.
Device disabled : http://support.apple.com/kb/HT1212 -
My daughter entered the wrong passcode on the ipad and now it is disabled. Is there anyway to enter passcode now even after ipad says "ipad disabled." I don't want to restore it and lose everything.
You can restore from your backup on your computer or iCloud.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
My Ipad2 has a message: Ipad disabled connect to itunes. The trouble is I am out of the US now and cant connect to my my home mac or any computer it is synced with. What can I do? I cant even access the serial number to contact apple. Help!
Call Apple anyway. If the device was ever registered with then they will have the serial # on file and can look you up by other info such as your name or phone number.
To re-enable an iPad any computer with iTunes should work. However, if your data was not backed up to iCloud you will not be able to access it until you get back to your home computer. -
IPad Disabled from Kids...Not showing amount of time remaining
So, I usually use a passcode to prevent my kids from having unauthorized access to my iPad.
In the past, if they entered the wrong code, it would say, "iPad disabled for 1 minute" or whatever...and
that time would go up each time they entered a wrong code up until I think 15 minutes.
Well, now it doesn't show a time... it just says "iPad is disabled" and it isn't giving me an opportunity
to enter my passcode (which I know).
Help!If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
my ipad displays" ipad disabled, connect to i tunes" but if connecyed to i tunes, it doesnt recognizes it bec.of the wrong passcodes entered several times.so when i go to restoring ipad, i couldnt see the 'summary' in the device panel in my i tunes.what will i do? pls help...
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
Try using Recovery Mode
iPad: Unable to update or restore -
My iPad turned on while it was in my suitcase and began playing through my iTunes music. I turned it off and can no longer turn it back on. I get a message "iPad disabled." How can I restore it without losing my data? I'm using a friend's computer and am particularly concerned not to mess up his data (including his iTunes account).
You won't lose data, if you've been backing up your ipad on a regular basis.
http://support.apple.com/kb/ht1212 -
How to fix ipad disabled? it is looking for password, it looks like its frozen
how to fix ipad disabled? it is looking for password, it looks like it's frozen.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
My ipad disable connect to itunes, old ipad apple
hi my kids ipad model A13337 16gb was disable. its ipad disable connect to iTunes. when I connect in iTunes it say cannot connect need to put the password to use in iTunes, but theres is nothing I can do ? any idea there thanks
Try recovery mode, there are some instructions half-way down this page : Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
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