IPad exchange for broken speaker

The speaker on my iPad 3rd generation stopped working and I called apple and they said I have 172 days left in my warranty and they will exchange my iPad. Will my exchange be for the new iPad 4 and does it matter if the iPad is in mint condition?

Thanks personaly I think they should give me a new ipad 4 there is not a single scratch on it and I have never touched the screen. If I have an LTE account on my current iPad how would I transfer the acount to the refrub iPad?

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The glass on my new ipad air was broken one day. I have had it for about a month. 1 day I took it out of its case as usual and the screen was splintered at the top and cracked downwards. It had not received any bangs, or been dropped or anything. Help!

Hi, I have had my ipad air for about a month. The other day I took it out of its cover and it was splintered from the top with downward cracks. It is new and under warranty so I rang the support team. They told me that it would cost about €120 but could be repaired on the spot and they made me an appointment at the local genius bar. I got there and they told me that I had dropped it or banged it or something. I said I had not, they insisted that I must have done. I repeated several times that I had not - it was obvious they did not believe me, they said I must have done. They then told me they never repaired or replaced broken glass in any ipads, that the man on the 'Support' had been wrong. They always replaced the whole ipad at a cost of €300. I was devastated at not being believed and at the amount of money they were asking for. I left and rang the support again. I was told their system was down but to call on monday to get a quote for the reparation, I could send it to my home insurance company and they would undoubtedly cover the repair. I asked how long this was all going to take because, I was in the middle of a big project and this was taking up my time, and also I needed the ipad for my work. They told me it would be done in a minute. I rang on the Monday and I was told it would take up to 5 days to send but probably it would arrive sooner (it is now thursday, I have received nothing). I then rang my household insurance, a big company - and they told me they had never heard of such a cover. I asked if this was because I had a very basic policy, they said, no it wasn't that - I didn't have a basic policy I had quite thorough policy, but they didn't know of a policy in any comany that would cover this sort of damage. I was stunned - yet again I had been given false information and false hope by apple. Yet again I was let down. I then decided to do a further investigation on the internet and discovered a long trail of comments on Apple Forum of people who have also had splintering and cracking of the ipad air glass for no reason whatsoever. Some have commented that the glass could be thinner in order to reduce the weight, some have said that the splintering could be caused by a weakness in the casing at the top where it is plastic (the ones that take sims) that might make it more flexible and therefore liable to crack.
All of the posts and complaints on the apple forum and elsewhere seem to point to a design fault. However throughout all this I have been mislead by apple support staff constantly who all say different things, I have virtually been accused of lying by denying that my ipad received any kind of impact by apple staff and I have been left feeling incredibly frustrated and upset by the total lack of any kind of real help by Apple. All this despite being acomplet apple user in my business for the last 25 years, where I have never come across this attitude towards me as a customer before.
When the screen on my iphone broke, it was because I fell in the street while I was talking on the telephone, it flew out of my hand and smashed on the pavement. I was rolling around in agony, while my son was holding up the smashed telephone wailing 'Mama, you've smashed your iphone!!!' This of course, I blamed on noone but myself - it broke because it fell, I paid an arm and a leg without protest to get it repaired.
This is not the case with my new ipad air. It has splintered for no good reason at all - and noone at Apple seems to want to help me or to care!
I would really appreciate it if someone could tell me if there is anything else I can do to ge this matter resolved?

If it was a refurb replacing one that was under warranty, the warrany is good until the original warranty expires or 90 days from replacement, whichever is longer. In either event, it should still be covered if you've only had it for a month. (assuming you're in the US here). You can try to restore it as a NEW device rather than restoring from your backup, but this sounds like a hardware failure... I think. I'm not sure what you mean by "the top half of the screen slides". If you mean only the top half is touch sensitive, how can you determine that? You wouldn't be able to slide to unlock if that were the case...
Sorry, I'm a little confused by that description.

How much is the exchange for iphone 5s with a broken screen? in Brazil charged me R$ 999.00

How much is the exchange for iphone 5s with a broken screen? in Brazil charged me R $ 999.00

If the device has not been opened by anyone (other than Apple) then it can be replaced via the Out of Warranty replacement program, $269US for the 5, 5C, and 5S?
If it has been opened by anyone other than Apple, purchase a new device.

Can a ipod touch touch with a broken glass be exchanged for other in all apple stores of the world?

Hello, some days ago my ipod touch 5 drop into the floor and broken the glass screen. A friend mine told me that if i went to apple store they would exchange for a refurbished one. I brought my ipod in Japan but i am currently living in Portugal and there is no apple store in portugal. If i went to other country can i exchange my ipod in a apple store?

Yes. Just note that unless you purchased the option AppleCare+ warranty,
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
You can also contat an Apple Authorized Servicwe Provider in your country

Does anyone know is there's a wall mount for iPad that incorporates a speaker system ?

Does anyone know is there's a wall mount for iPad that incorporates a speaker system ?

I don't think that's happened, nor is it likely to happen any time soon. Take a look at the discussion here:
http://discussions.apple.com/message.jspa?messageID=1925938

Can i get a Refund and exchange for my iPad

Basically I recently bought a new iPad from an apple store which was a 32gb one but my brother wanted a 64gb one instead. He's already opened the box by accident and I still haven't received a receipt from apple. Is it possible to get a refund or exchange for this iPad or can I get the 64gb one if I topped up the amount of money needed?

Pay not attention to what you've heard people say. The store is the final say in the matter, not what other people have told you.
If you return it as it was originally packaged with nothing missing except the wrapping, then the store owner can make the call. But even then, they have something that cannot be sold as new, hence the restocking fee.

Does apple buy back ipad in exchange for new model?

does apple buy back ipad in exchange for new model?

You can sell the iPad and buy a new one.
How to Sell Your Old iPad http://tinyurl.com/85d69lk
Other sources to sell.
eBay Instant Sell http://instantsale.ebay.com/?search=ipad
Sell and Recycle Used Electronics - Gazelle http://www.gazelle.com/
For instant gratification in selling a used iPhone or iPad, Gazelle’s Gadget Trader, an iOS app, is tough to beat. In seconds it detects the device and reveals how much it is worth in good condition. Tap the Sell This Phone to Gazelle button and the deed is done.
Sell Electronics for Cash - Next Worth http://www.nextworth.com/
Buy My Tronics http://www.buymytronics.com/
Sell Your iPad http://www.sellyourmac.com/mac-product-guides/ipad.html
Totem http://www.hellototem.com/
 Cheers, Tom

HT1848 I purchased one 1pad, then exchange for another ipad. I purchased a music from itunes on the old ipad, now I cannot get it on the new ipad, can you help

I purchased an ipad, then exchange for another ipad the following day. I also purchased one album from itunes, "Alton Ellis Sunday Comimng". I cannot get it on my new ipad need your help

How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
 Cheers, Tom

Free exchange for cracked screen iPad - is this real?

So this girl is saying that her boyfriend got his iPad with cracked screen exchanged for free, and he also got his iPhone 5 replaced for 15 times. She posted it on the 9 of November 2012 and the iPhone just came to Australia on the 12th of September 2012. That's only 2 months and he got his iPhone 5 replaced for 15 times. Also my friend got some problem with her iPhone 5 and she came to the store to fix but the people there required her to pay like $130 for fixing cost. Plus another friend of mine also got his iPad screen cracked and they told him to pay like $300 to fix it. How is this even fair?

Unlikely.
However, I know for fact that Apple does make exceptions from their repair policies.
Sure give them a call, be nice about it and see where will that take you. It helps if you've got a lot of Apple stuff...

Can I exchange my 3 week old ipad 2 for iPad 3

Can I exchange my 3 week old iPad 2 for the IPad 3. Or can I upgrade for little money?????

No you cannot,You have taken excess time.

I exchanged my battery-challenged Ipad 1 for a refurbished model, and it won't move from the first page. . .what gives?

I exchanged my battery-challenged Ipad 1 for a refurbished model, and the new model won't move from the first page, which shows the battery charger pointing toward an Itunes logo. It has a full battery charge. . .what gives?

It's been so long since I activated an iPad original model, and I am assuming that it needs to be activated. If that's not the problem, then you need to restore the iOS software.
Eject the iPad, turn the iPad off, quit iTunes, restart you computer - then restart the iPad and connect it to your computer and see if iTunes launches on it's own. If it doesn't, then launch it yourself. If iTunes does not guide you through the activation process, I assume that you have to restore the software.
Click on the iPad name on the left sidebar of iTunes. If you don't see the sidebar, go to View>Show Sidebar from the menu at the top. Then you should see the iPad under the devices heading. After you click on the iPad name, click on the Summary Tab at the top of the iTunes window on the right. Then Click on Restore.
I'm hoping that starting the process over again activates the iPad rather than having to restore the device, but see what happens.

Ipad 3rd Gen exchanged for 4th Gen for very recent customers

I bought my Ipad 3rd gen on the 27th Sep, and I have been hearing stories that people who are within 30 days of purchasing the 3rd Gen can get it exchanged for the 4th Generation. Has someone here actually got it done?

Some have said so. Your best bet is to call your local apple store and talk to them and see what they'll do for you. The 30 day exchange seems to not be a 'company wide widely announced' thing, rather a store by store basis.
Also, people that bought their iPad from corporate stores seem to have different experiences than those that buy them from authorized outlets, which often have different return policies.

My charger is broken im I able to exchange for a new one

So my Ipod 5 charger began to have turtle necks, which they say is usually a sign. Unfortuanly that came true! My Ipod charger isnt working unless you push the cord really hard in although when i tryed it one more time it was working. Im I allowed to exchange for a new one

Yes, if within 1 year from date of purchase, and Apple determines it is faulty do to a defect and not from abusive use. Good luck. Cheers.

Can i return my ipad wifi for a wifi 3G eventhough it's engraved?

Can i return my ipad wifi for a wifi 3G even though it's engraved?

According to Apple's customer service line you can return an engraved iPad for an exchange, but it's not clear if it's within 14 or 30 days. If you call they says 30, but their site says 14. I think it has to be purchased straight through Apple though. Contact where you bought it from and tell them you are thinking of buying a iPad and having it engraved, but are concerned about the refund policy. They'll explain it in more detail at that time.

My ipad screen is broken so how much is a new screen

my ipad screen is broken so how much is a new screen

Apple does not repair iPads. They will replace it with a refurbished device at a cost and the cost varies depending on which model and where you live.
in the U.S.
My iPad is not eligible for warranty service. What are my service options?
Apple offers two service options for iPads that are not eligible for warranty service.
Battery Replacement Service
If your iPad requires service only because the battery's ability to hold an electrical charge has diminished, please refer to the Battery Replacement Service information.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below.
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad, iPad 2,
iPad mini Retina
$249
iPad 3rd, 4th generation,
iPad Air
$299
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service.
Apple reserves the right to determine whether or not your iPad is eligible for Out-of-Warranty service. Replacement iPads have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare product coverage, whichever is longer. Please see the AppleCare+ for iPad andApple Repair Terms And Conditions for further details.
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

IPad exchange for broken speaker

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