Ipad fail on road in Shanghai. iTunes screen of death

I have been traveling with the ipad in China for over a week now and it's been working beautifully. Today I turned it on and it shows an iTunes iconand cable and is lOcked up. Can't get it to do anything. Reboot etc does not work. I'm depending on this for the rest of the trip. I assume it wants to see iTunes on some other computer, but where do I find that in Shanghai? How can I get it working again?

I would guess 4 options,
1) stay in an western hotel in shanghai for a night (make sure they have pcs for their guests (done that all over the world)
2) Splurge and buy a netbook (sell it on ebay when you get home and make $50)
3) pop over to see this apple shop (3rd party) in shanghai
http://www.zimbio.com/MacBooks/articles/xzuG_SPCdmj/AppleRepair+Shop+Shanghai+Shanghai+ExpoChina
4) or go to one of the many real apple shops there see the list here http://bit.ly/cBvZz9
good luck

Similar Messages

  • What i gonna do to my ipad when i see "connect to itunes" screen? how cac i see the homepage//

    pls need reply asap..tnx

    If Restore fail, you need to force iPad into Recovery Mode
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    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
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    3. one hour on the phone with applecare tech support. multiple things tried: holding the sleep/wake and home buttons ect...  (same (-1) error)
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    Yes, thank you though.
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    ...I touched a PC...
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    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • Ipad 2 stuck on connect to itunes screen

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    Connect the Device to the iTunes library you Usually Sync with, open iTunes, click on the Device tab that appears in the Left side column of iTunes, Select your Device, then go to the Summary Page and click Restore.
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • IPad mini stuck on "plug in itunes" screen after ios7 update

    I planned on updating to ios7 through wifi, but now it's asking me to plug into itunes (black screen with itunes icon and plug pointing towards it).
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    The iPad has gone into recovery mode, so you will need to connect it to a computer's iTunes (iTunes 11.1), and on a Mac you will need OS X 10.6.8+ - there isn't another way.

  • HT4623 After using my ipad resentently my ipad locked to a cord and itunes screen. when plugged in to my computer with itunes connected a message to restore repeativly appears. i did not backup my ipad resently as far as i know! what can i do?

      Please Help!

    Maybe:
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    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My iPad has suddenly gone to the White Screen of Death.

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    Let the battery drain.

  • Ipad lock in usb Itunes screen

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    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • IPad won't turn off, returns to Connect to iTunes screen

    My iPad constantly shows the Connect to iTunes screen. Okay, something's wrong, although I have no idea why . But I won't be near my computer for a few days. I'd like to turn off the iPad until I can, as it asks, Connect to iTunes. But the iPad2 with recently updated software won't turn off.
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    Got the same problem with my Ipad2.  Went do to the update late last night and it seems like the update quit half-way through the install. 
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  • HT201263 ipad 2 opens to connect to itunes?

    Why does my ipad open to a plug into itunes screen?

    You are in recovery mode and you'll need to read and follow the directions in this link.  You may have to do this a few times, so be patient.
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  • My ipad screen is locked in the itunes plug in screen and after numerous tries to update and or restore my ipad i get the back up failed cant restore screen  I want that itunes screen to go away so i can use my ipad  what do i need to do to make the

    ipad locked on itunes plug in screen.  i followed the instructions, plugging it into my laptop to backup and keep getting the back up failed message.  checked my itunes to make sure i had latest version.  Tried to backup and then restore, both failed.  How can i just get this screen off of my ipad and start using my ipad again?

    ipad locked on itunes plug in screen.  i followed the instructions, plugging it into my laptop to backup and keep getting the back up failed message.  checked my itunes to make sure i had latest version.  Tried to backup and then restore, both failed.  How can i just get this screen off of my ipad and start using my ipad again?

  • HT1212 I am unable to get our of a continuous cycle when trying to update or restore my iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.

    When I tried to update my iPad I got an error 9. Now, I am unable to access my iPad. It is in a continuous cycle when I try to update or restore the iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.
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    I plug in my iPad when “cable to iTunes shows on iPad screen. It says "Your iPad can't be updated, you must restore it to factory settings." That bad enough news, but it gets worse.
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    Waiting for iPad…
    Verifying iPad restore with Apple…
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    I swapped out the USB cable to a new cable and get the same results.
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    I find it strange that it shows no Serial number for my my iPad 2 when plugged in. It shows “Serial Number: n/a on the screen when it displays: “iPad Recovery Mode To update your iPad without erasing its contents, click Update. To restore your iPad to its factory settings, click Restore iPad.
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    It’s a continuous loop. I get the display on my iPad to plug in the iPad to iTunes, plug it in which ends after going through the above procedure saying an error occurred (9).
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    Thanks!

    Hello jaybearden,
    Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
    Resolve iOS update and restore errors - Apple Support
    Check your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • IPad stuck on "Connect to iTunes" screen after iOS 8.0.2 Update

    Attempted to update to iOS 8.0.2 last night on my 4th Gen iPad. After verifying the download, the iPad instructed me to "Connect to iTunes". Once connected, iTunes stated that my iPad was in need of a restore, which I attempted to do so. Upon "extracting software" iTunes states that it cannot recognize my device and fails the restore. My iPad is still stuck on "Connect to iTunes" screen.
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    Attempted hard restart (reboot) by holding home button and top button down for ten seconds.
    Don't know what else to do, Please Help!!!!

    FORCE IPAD INTO RECOVERY MODE
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    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
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    ON COMPUTER
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    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • Ipad locked on itunes screen

    I have a version 1 IPad that is now locked on the ITunes/USB cord screen.  I can only shut the IPad off by holding the Sleep button and Home button.  On powering on IPad goes to ITunes/USB cord screen and no further.  I have tried restoring from ITunes (on PC Win 7 - current version of ITunes) and either it fails immediately with either error code 6 or 47 or appears to almost complete restore bur fails at end of Verifying Firmware Restore (during barber pole period).  When it fails then I get a error code 47.
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    Rick

    I sure hope someone can help us with this!!!

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